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For Companies At a Glance
- Tasks: Support managers and staff in tackling employee relations challenges and enhancing workplace culture.
- Company: Join the North Cumbria Integrated NHS Foundation Trust, dedicated to improving patient care.
- Benefits: Enjoy 27 days holiday, flexible working, competitive pension, and exclusive NHS discounts.
- Why this job: Make a real difference in employee relations while fostering a positive work environment.
- Qualifications: Experience in employee relations and strong communication skills are essential.
- Other info: Be part of a supportive team with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
This is an exciting opportunity to take part in People Services Business Partnering for North Cumbria Integrated NHS Foundation Trust – a challenging position, critical in supporting the way we care for staff who experience difficulties at work, whether in respect of their conduct, performance, interpersonal relationships (including bullying and harassment) sickness absence or other concerns. A core element of the role will be to support managers in complying with policy and best practice, coaching and advising on employee relations cases, and providing advice to managers at all levels, ensuring the implementation of an inclusive and restorative culture in line with our Values. The post holder will also support and implement ongoing projects, such as for the reduction of sickness absence across the Trust, supporting cultural and sustained change, improved performance and therefore patient care.
About Us: At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county. Our 5 key principles demonstrate our belief in the delivery of safe, high quality care every time: being a clinically led organisation; quality and safety at the heart of our Trust; a positive patient experience every time; a great place to work; managing our money well. We are committed to supporting a diverse workforce that reflects our local community and are focused on being an inclusive and compassionate place to work. Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Responsibilities
- Support the People Services Business Partners in developing a positive approach to employment relations by building strong partnerships between People Services colleagues, managers, clinicians, staff and their representatives.
- Provide advice, coaching and assistance to managers in investigation processes, including arranging witness meetings, taking statements, and supporting the preparation of outcome reports.
- Offer consistent advice and recommendations to managers on management of a wide range of employee relations cases and assist with decision making around potential breaches of the disciplinary policy.
- Analyse situations and make judgements on a range of people issues (e.g., initial fact finding, disciplinary and grievance investigations and outcomes).
- Plan and coordinate case management meetings; produce effective guidance and toolkits for managers to understand and follow policies and procedures; deliver training as needed.
Qualifications and Experience
- Essential
- Degree level qualification or equivalent experience.
- CIPD Level 5 qualification or equivalent experience.
- Understanding of the national NHS agenda and the Human Resource contribution.
- Knowledge of employment legislation and employment issues; experience in HR operations across disciplinary, grievances, harassment, sickness absence and performance management.
- Experience working in a unionised environment and developing positive partnerships with trade union representatives and senior managers.
- Desirable
- Knowledge of Medical Staffing employment issues; knowledge of NHS terms and conditions; previous NHS experience.
Skills and Personal Attributes
- Effective interpersonal, written and verbal communication; strong negotiation and influencing skills.
- Ability to prioritise and manage own workload to meet deadlines; organised and able to delegate as appropriate.
- Coaching, analytical and data interpretation skills; attention to detail; proficient IT skills.
- Self-motivated; commitment to partnership working and continuing professional development.
Details
- Band 5
- Salary £31,049 to £37,796 a year
- Contract Permanent
- Working pattern Full-time
- Location Parkhouse, Baron Way, Kingmoor Business Park, Carlisle, CA6 4SJ
Certificate of Sponsorship and Compliance
Please note, due to changes to UK immigration policy, Health and Care Visa or Skilled Worker visa sponsorship may be restricted where the UKVI salary threshold is not met or if the occupation is not on the Immigration Salary List (ISL). Applicants should check eligibility prior to applying. This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and disclosure to the Disclosure and Barring Service (DBS) to check for any previous convictions. DBS costs may be deducted from salary per our policy.
Disability Confident Scheme or Armed Forces Covenant applicants who meet all essential criteria will be guaranteed an interview. Relocation assistance may be available for eligible vacancies. Evidence of meeting all essential criteria should be documented in the application.
Employer details
North Cumbria Integrated Care NHS Foundation Trust, Parkhouse, Baron Way, Kingmoor Business Park, Carlisle, CA6 4SJ. Website: https://www.ncic.nhs.uk/
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People Services Advisor employer: North Cumbria Integrated Care NHS Foundation Trust
Contact Detail:
North Cumbria Integrated Care NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Services Advisor
✨Tip Number 1
Network like a pro! Reach out to current employees at North Cumbria Integrated NHS Foundation Trust on LinkedIn. Ask them about their experiences and any tips they might have for landing the People Services Advisor role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of employee relations and the specific challenges faced in the NHS. We recommend practising common interview questions and scenarios related to coaching managers and handling employee cases.
✨Tip Number 3
Showcase your analytical skills! During interviews, be ready to discuss how you've assessed situations in the past and made judgements on people issues. Use real examples to demonstrate your problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and contributing to a positive culture at the Trust.
We think you need these skills to ace People Services Advisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the People Services Advisor role. Highlight your experience in employee relations and coaching managers, as this will show us you understand what we're looking for.
Showcase Your Skills: Don’t just list your qualifications; demonstrate how your strong analytical skills and planning abilities have made a difference in previous roles. We want to see real examples of how you've tackled people issues.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to explain your experiences and how they relate to the responsibilities outlined in the job description.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at North Cumbria Integrated Care NHS Foundation Trust
✨Know Your Stuff
Make sure you brush up on employee relations policies and best practices. Familiarise yourself with the specific challenges faced by managers in the NHS, especially around performance improvement and cultural change. This will show that you're not just interested in the role but also understand the context.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached managers or teams in the past. Think about specific situations where your guidance led to positive outcomes. This will demonstrate your ability to support others effectively, which is key for this role.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle certain employee relations cases. Practice articulating your thought process and decision-making skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Highlight Your Analytical Skills
Since strong analytical skills are crucial for this position, be prepared to discuss how you've assessed situations in the past. Bring examples of how your analysis led to informed decisions, particularly in complex employee relations scenarios.
