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- Tasks: Join us as a Clinical Support Worker, assisting in various outpatient clinics.
- Company: Be part of North Cumbria Integrated Care NHS Foundation Trust, dedicated to outstanding healthcare.
- Benefits: Enjoy 27 days holiday, flexible working, and access to NHS discounts.
- Why this job: Make a real impact in patient care while developing your skills in a supportive environment.
- Qualifications: GCSE English & Maths required; NVQ 3 in care or equivalent experience preferred.
- Other info: Relocation assistance may be available; apply early as positions may close quickly.
The predicted salary is between 24000 - 33600 £ per year.
Band 3 Clinical Support Worker - Full Time - 75 hours per week available. The band 3 will be generic to cover a variety of speciality diagnostic clinics including Cardiology, respiratory, neurophysiology and phlebotomy. The post holder will be flexible to cover service need. This will include working across two sites; The community Diagnostic Centre and Workington outpatients, to deliver Outpatient care.
You will work with indirect supervision under the Registered Nurse; assisting with nursing care and providing information and assistance to the patient, their relatives and carers. You will also utilise acquired skills gained from an extended role as directed by the lead clinical nurse of the department.
Applicants will possess GCSE English & Maths or equivalent; National Care Certificate or commitment to complete as part of induction process, and an NVQ 3 in care or equivalent experience. You will also have experience of working in a customer focused / caring environment.
Main duties of the job:
- The CSW will be expected to set up/close down the various speciality clinics.
- Have extended skills e.g., venepuncture, ECG recording, basic Observations, BM monitoring, Spirometry.
The successful individual needs to be approachable, flexible & keen to learn. Have an understanding of the Trust's values & expectations & present themselves in a professional manner at all times.
About us:
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':
- Being a clinically led organisation
- Quality and safety at the heart of our Trust
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work. Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Job responsibilities:
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Relocation assistance may be available for successful applicants moving to the region for certain posts.
The essential criteria for this role includes the requirement to have a care certificate or the willingness and ability to undertake this.
Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information:
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Disclosure and Barring Service: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
As part of one of the largest employers in the UK, NCIC future employees will have access to the following benefits:
- A lease car may be available for this position; further details will be provided upon appointment if applicable.
- 27-day holiday scheme rising to 33 after 10 years
- Flexible working Scheme
- Excellent opportunities for development
- Competitive NHS Pension scheme
- Access to NHS discounts with retailers and leisure companies
- EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability.
Person Specification:
Qualifications:
- Essential: GCSE English and Maths or equivalent; National Care certificate or commitment to complete as part of induction process; NVQ 3 in care (willingness to complete within one year of start date) or equivalent experience.
Experience:
- Essential: Work in customer focused / caring environment.
- Desirable: Use of a computer; NHS employment.
Knowledge:
- Essential: Ability to maintain and improve knowledge, skills and competence to ensure high standards of patient care; Ability to carry out routine elements of assessment to enhance the patient/client journey, following an initial assessment by a registered practitioner; Ability to meet basic care needs of patients, washing dressing, assistance with feeding etc.; Understanding of confidentiality.
Skills and Aptitudes:
- Essential: Good communication and interpersonal skills; Ability to work as a member of a team; Ability to use initiative appropriately; Organisational skills; Ability to meet deadlines; Ability to demonstrate the compassionate values and behaviours needed for dignified care; Competent in physical skills e.g., recording ECGs, recording blood glucose etc.; Venepuncture.
- Desirable: IT skills; Keyboard skills; Extended scope of practice pertinent to role.
Personal Circumstances:
- Essential: Ability to communicate with members of the public and health care providers; Enthusiastic; Presents self as courteous, respectful and helpful; Ability to work effectively under direct supervision, as part of the multi-disciplinary team.
Other:
- Essential: Alignment to Trust Values and Core Behaviours.
- Desirable: Evidence of understanding of Trust Business; Experience of working in the Trust previously.
Clinical Support Workers -Outpatients (Workington) employer: North Cumbria Integrated Care NHS Foundation Trust
Contact Detail:
North Cumbria Integrated Care NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Support Workers -Outpatients (Workington)
✨Tip Number 1
Familiarise yourself with the specific clinics you'll be working in, such as cardiology and neurophysiology. Understanding the basics of these specialities can help you engage more effectively during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Highlight any previous experience in customer-focused or caring environments. Be ready to share specific examples of how you've provided excellent care or support to patients, as this will resonate well with the values of the Trust.
✨Tip Number 3
Show your willingness to learn by discussing any relevant training or certifications you are pursuing, such as the National Care Certificate or NVQ 3 in care. This demonstrates your commitment to professional development and aligns with the Trust's values.
✨Tip Number 4
Prepare to discuss how you embody the Trust's core values, such as providing safe, high-quality care and ensuring a positive patient experience. Reflect on past experiences where you've demonstrated these values in action.
We think you need these skills to ace Clinical Support Workers -Outpatients (Workington)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Clinical Support Worker position. Familiarise yourself with the specific skills needed, such as venepuncture and ECG recording, to highlight your relevant experience.
Tailor Your CV: Customise your CV to reflect the essential criteria mentioned in the job description. Emphasise your qualifications, such as GCSEs in English and Maths, and any relevant experience in a customer-focused or caring environment.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for patient care and your alignment with the Trust's values. Mention your flexibility and willingness to learn, as these traits are highly valued for this role.
Provide Evidence of Qualifications: In your application, clearly document how you meet the essential criteria, including your National Care Certificate or commitment to complete it. This will strengthen your application and demonstrate your readiness for the role.
How to prepare for a job interview at North Cumbria Integrated Care NHS Foundation Trust
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Clinical Support Worker. Be prepared to discuss how your skills and experiences align with the specific duties, such as venepuncture and ECG recording.
✨Showcase Your Caring Nature
Since this role is in a caring environment, be ready to share examples of how you've demonstrated compassion and empathy in previous roles. Highlight any experience you have in customer-focused or healthcare settings.
✨Demonstrate Flexibility
The job requires flexibility to cover various clinics and work across different sites. Be prepared to discuss your ability to adapt to changing situations and how you can contribute to the team’s needs.
✨Align with Trust Values
Familiarise yourself with the Trust's values and principles. During the interview, express how your personal values align with theirs, particularly regarding quality care and patient experience.
