Bank Housekeeping Supervisor (Keswick, Cockermouth & Wigton)

Bank Facilities Housekeeping Supervisor – Band 3

Covering Keswick, Cockermouth & Wigton sites.

Responsibilities

• Supervise a team of Housekeeping staff in providing high‑quality, safe catering and cleanliness services across Trust premises for staff, patients and visitors.
• Promote a high standard of domestic services and in‑house catering.
• Ensure all staff work to Trust values – Kindness, Respect, Ambition & Collaboration.
• Adhere to Trust policies and procedures and attend mandatory training.
• Treat everyone with dignity and respect, supporting equality and diversity.
• Manage staff distribution across departments and sites, maintain adequate staffing levels, and adjust as necessary.
• Supervise all staff during shifts, monitor standards, demonstrate duties, train new and existing staff, handle departmental problems and complaints, motivate staff and maintain effective communication.
• Complete weekly timesheets, monitor and maintain sickness records, complete necessary paperwork and record on the ESR System.
• Adhere to Trust Infection Prevention Policies.
• Maintain a healthy, safe and secure working environment; ensure equipment is in good working order, checked, maintained and recorded.
• Maintain a positive Trust image, ensure department security and prepare for the next day\’s shifts.
• Delegate daily tasks and monitor work to maintain a high cleanliness standard.
• Ensure a safe meal regeneration and delivery service operates daily.
• Maintain cleaning schedules, address problems and complaints promptly.

Working hours and flexibility

Bank hours when available Monday to Sunday. Flexible to work at and travel to different sites at short notice. Each site has a range of start and finish times, from 6:00 am earliest to 8:00 pm latest.

Additional information

Please see the attached job description and person specification for further details on essential and desirable criteria.

Disclosure and Barring Service

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a DBS submission. The cost of DBS must be met by the successful candidate. Standard Check: £27.40 (payback over 4 months or one‑off). Enhanced Check: £55.40 (payback over 4 months or one‑off).

Benefits

• 27‑day holiday scheme rising to 33 days after 10 years.
• Flexible working scheme.
• NHS discounts.
• Salary sacrifice schemes including lease cars and Cycle to Work.
• Excellent opportunities for development.
• Competitive NHS pension scheme.
• Vivup free, confidential counselling and information service.

Other information

• Relocation assistance may be available for successful applicants moving to the region for certain posts (see policy for eligible vacancies).
• If applying under the Disability Confident Scheme or Armed Forces Covenant and meeting all essential criteria, you will be guaranteed an interview.
• All staff are encouraged to support sustainability and deliver our ambition to be the greenest region in England by 2030.
• Important: Candidates must document evidence of meeting all essential criteria in their application. If sufficient responses are received, this post may close earlier than the stated closing date.

Shortlisted candidates will receive an email notification to log onto their TRAC account to select an interview time, usually within two weeks of the closing date.