Bank Catering Assistant (WCH)

Bank Catering Assistant (WCH)

Whitehaven Full-Time 20000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist in a busy catering department, serving meals and ensuring food safety.
  • Company: Join North Cumbria Integrated Care NHS Foundation Trust, dedicated to outstanding healthcare services.
  • Benefits: Enjoy flexible working hours, 27 days holiday, and access to NHS discounts.
  • Why this job: Make a difference in healthcare while gaining valuable experience in a supportive environment.
  • Qualifications: No specific qualifications required; just a willingness to learn and work as part of a team.
  • Other info: Full training and uniforms provided; shifts include weekends and bank holidays.

The predicted salary is between 20000 - 30000 £ per year.

Go back North Cumbria Integrated Care NHS Foundation Trust

Bank Catering Assistant (WCH)

The closing date is 30 October 2025

Staff Banks play a vital role in supporting the Trust to maintain high standards of safety and care during periods of increased demand due to sickness and staff shortages

As a Bank Catering Assistant you will be working within a busy catering department and will include working in various environments for example: canteen wards and kitchen.

The catering department operates seven days a week between 07:00-19:00 so shifts will include weekends and bank holidays.

This is a zero hours contract with no annual leave or sick pay.

Full training and uniforms will be provided to successful candidates.

Main duties of the job

  • Receipt, checking for quality, temperature, correct quantity as per order to suppliers and the storage of such goods in the appropriate area within the time limits set out in the department policy on HACCP.
  • Prepare and deliver hospitality in accordance with departmental procedures.
  • Serve meals from the ward kitchens, restaurant and coffee shop as required, portioning food correctly according to portion controls for patients and the retail service.
  • Prepare restaurant counters and refrigerated commodities, ensuring that the restaurant and coffee shop areas are ready to carry out an efficient service.
  • Distribute provisions, meals and equipment within the department and the hospital as required.
  • Operate equipment e.g. Dishwashers, cash register in a safe and responsible manner
  • Ensure compliance with the Food Hygiene Policy and the Codes of Practice
  • Carry out food preparation, packing, labelling of other food products according to set procedures
  • Complete all relevant control documents accurately, ensuring comprehensive records for the Food Safety Act 2006.
  • Ensure accurate data input into computerised systems.
  • Ensure deliveries of stores are accepted and correctly stored, as required.
  • Report faults and breakdowns to team leaders

Full duties details within Job Description attached.

About us

At NCIC, we have an ambition to deliver outstanding hospital and health services to half a million people. Established on 1st October 2019, the Trust is creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout north Cumbria and beyond. We\’re responsible for delivering over 70 services across 15 main locations and we employ more than 6,500 members of staff.

Our 5 key principles demonstrate our belief in the delivery of \’safe, high quality care every time\’.

  • Being a clinically led organisation
  • Quality and safety at the heart
  • A positive patient experience every time
  • A great place to work
  • Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Disclosure and Barring Service:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.

Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.

NCIC can offer successful future employees the following benefits:

27-day holiday scheme rising to 33 after 10 years

NHS Discounts*

Salary Sacrifice schemes including lease cars and Cycle to Work*

Vivup is a free, confidential counselling and information service to assist with personal or work-related problems

*Subject to eligibility

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

Person Specification

Qualifications

  • GCSE English Language or equivalent
  • Food hygiene certificate

Knowledge and Experience

  • Food preparation and catering practices
  • Previous experience in a catering role
  • Working in a hospital environment
  • Cash machine usage
  • Temperature record taking
  • Good communication and interpersonal skills
  • Able to work alone and in a team environment
  • Able to use initiative appropriately
  • Ability to follow health, safety and hygiene procedures
  • Awareness of appropriate image/appearance to suit service needs

Personal Circumstances

  • Flexible approach to working patterns
  • Willing to undertake training as required

Other requirements

  • Promote equality and value diversity
  • Adhere to Trust Values and professional behaviours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

North Cumbria Integrated Care NHS Foundation Trust

North Cumbria Integrated Care NHS Foundation Trust

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Bank Catering Assistant (WCH) employer: North Cumbria Integrated Care NHS Foundation Trust

North Cumbria Integrated Care NHS Foundation Trust is an exceptional employer, dedicated to providing high-quality healthcare services while fostering a supportive and inclusive work environment. Employees benefit from flexible working arrangements, a competitive NHS pension scheme, and opportunities for professional development, all within the picturesque setting of Whitehaven. With a commitment to sustainability and community engagement, this Trust not only prioritises patient care but also values the well-being and growth of its staff.
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Contact Detail:

North Cumbria Integrated Care NHS Foundation Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Bank Catering Assistant (WCH)

✨Tip Number 1

Familiarise yourself with the specific duties of a Bank Catering Assistant. Understanding the role's requirements, such as food hygiene practices and customer service skills, will help you demonstrate your suitability during the interview.

✨Tip Number 2

Highlight any previous experience in catering or customer service roles. Even if it's informal, showing that you can handle food preparation and serve customers effectively will make you stand out.

✨Tip Number 3

Be prepared to discuss your flexibility regarding shift patterns. Since the role requires working weekends and bank holidays, showing your willingness to adapt will be a plus.

✨Tip Number 4

Research North Cumbria Integrated Care NHS Foundation Trust's values and mission. Aligning your personal values with theirs during the interview can demonstrate your commitment to their goals and culture.

We think you need these skills to ace Bank Catering Assistant (WCH)

Good communication skills
Interpersonal skills
Ability to work in a team
Ability to work independently
Initiative
Knowledge of health, safety and hygiene procedures
Attention to detail
Customer service skills
Flexibility in working hours
Ability to follow instructions
Basic food preparation skills
Understanding of confidentiality
Reliability and dependability
Adaptability to changing environments

Some tips for your application 🫡

Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Bank Catering Assistant position. Highlight key skills and experiences that align with the role.

Tailor Your CV: Customise your CV to reflect relevant experience in catering or customer service. Emphasise any previous roles where you worked in a busy environment, as well as your ability to follow health and safety procedures.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organisation. Mention specific reasons why you want to work at North Cumbria Integrated Care NHS Foundation Trust and how your values align with theirs.

Highlight Essential Criteria: In your application, make sure to clearly document how you meet the essential criteria listed in the person specification. Use specific examples from your past experiences to demonstrate your skills and competencies.

How to prepare for a job interview at North Cumbria Integrated Care NHS Foundation Trust

✨Understand the Role

Make sure you thoroughly read the job description for the Bank Catering Assistant position. Familiarise yourself with the key responsibilities, such as food preparation and hygiene standards, so you can discuss how your skills align with these requirements.

✨Show Your Customer Service Skills

As this role involves working in a customer-focused environment, be prepared to share examples of how you've provided excellent service in the past. Highlight your communication skills and ability to work well with others, especially in a busy setting.

✨Demonstrate Flexibility

The job requires working various shifts, including weekends and bank holidays. Be ready to discuss your availability and willingness to adapt to different working hours, showcasing your reliability and commitment to the role.

✨Prepare Questions

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or the Trust's commitment to sustainability, which shows your genuine interest in the organisation.

Bank Catering Assistant (WCH)
North Cumbria Integrated Care NHS Foundation Trust
Location: Whitehaven
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