Safeguarding Team Administrator

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Job Overview
As part of the safeguarding service administration team, the post holder will provide a comprehensive, efficient and effective service. The post holder is required to use initiative, planning and prioritising of their time to ensure that deadlines are met, providing administrative support, including inputting information onto electronic records and databases.

The post holder will provide cover and support for colleagues and administration staff during annual leave and sickness absence.

The post holder will contribute to a friendly, efficient, customer focused administration and secretarial provision for the safeguarding service, supporting achievement of local and wider Trust objectives, providing a professional service to staff when they are working with patients, relatives and carers ensuring they are appropriately assisted whether via face to face, telephone or other method.

Please note this role is based on-site at the Safeguarding Offices at Southmead Hospital.

Main duties of the job

1The post holder will provide comprehensive secretarial and administrative support to the corporate safeguarding team, including Named Professionals and Specialist Safeguarding Practitioners.

2This role involves managing information flow from divisions and external partners, arranging meetings, maintaining databases, updating electronic health records, and liaising with partner agencies.

TThe post holder will manage complex and sensitive information, provide training and support to colleagues, and ensure adherence to UK safeguarding legislation, including the Care Act 2014, Mental Capacity Act 2005, Working Together to Safeguard Children 2023, and the Children Act 1989/2004, and align with the NHSE Safeguarding Assurance Framework.

Please see Job Description and Person Specification for full details and responsibilities of the role.

Working for our organisation

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Detailed Job Description And Main Responsibilities
Please see attached Job Description and Person Specification that details all the responsibilities, duties and requirements for the role.

Person specification

Knowledge, Skills And Experience
Essential criteria

• Knowledge of secretarial and administrative procedures and systems, acquired through training and experience to Vocational Level 3 or equivalent
• Knowledge of specialist functional/medical/legal terms, organisational policies, and procedures
• Experience in developing and maintaining computer-based office systems, including databases and Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams).
• Knowledge of IT and information systems in health settings (e.g., Careflow, Datix).
• Experience in providing administrative support in a busy and varied office environment, including content assurance of documents
• Knowledge of report formatting, data collection methods, and minute taking
• Experience in collecting, organising, and reporting data and facilitating meetings

Communication

Essential criteria

• To communicate with people in a sensitive manner and ensure that the people you communicate with have understood the information, especially in situations where there may be communication or comprehension difficulties for cultural, language, physical, mental or other reason
• Communicate complex administrative information to staff and external contacts.

Personal Qualities

Essential criteria

• Embrace the core values of the organisation and demonstrate an attitude which respects and values patients and their relatives and carers and actively promotes the wellbeing of staff.
• Recognises the harmful effects of discrimination and inequality on health and outcomes for adults and children. Visibly promotes and drives equality, diversity and inclusion.
• Flexible in style and approach to the role to best support individual team members at a time of change.

If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.

Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.

If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel

North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.

At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT\’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.

Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.