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- Tasks: Support the palliative care team by managing patient lists and assisting with meetings.
- Company: Join North Bristol NHS Trust, a leader in compassionate healthcare.
- Benefits: Gain valuable experience in a supportive environment with a focus on inclusivity.
- Why this job: Make a real difference in patient care while developing your administrative skills.
- Qualifications: Previous admin experience and computer literacy are essential.
- Other info: Embrace a dynamic role with opportunities for personal growth and learning.
The predicted salary is between 30000 - 45000 £ per year.
Job Overview
We are looking for an enthusiastic, team‑oriented administrator to join the specialist palliative care team at North Bristol NHS Trust for a year to cover maternity leave. The administrator is a key member of the palliative care team supporting the delivery of patient care and carer support.
Responsibilities
- Updating the team’s Careflow patient list in time for the 08:30 am board round, including identifying new patients when the purple butterfly is in use.
- Answering the telephone throughout the working day and responding appropriately as needed, ensuring messages are relayed to the correct member of staff.
- Assisting the specialist palliative care team in preparing for meetings: writing agendas, booking rooms, taking accurate and timely minutes and distributing them.
- Assisting the specialist palliative care team in preparing for teaching: booking rooms, printing and setting up rooms.
- Participating in palliative care clinical meetings and monthly team business, education audit and clinical governance meetings.
- Undertaking any other duties appropriate for the post as agreed with line managers.
Person Specification
- Understanding of the health and social care environment.
- Knowledge of NHS IT systems and willingness to learn.
- Computer literacy in systems such as Microsoft Outlook, Excel and Word.
- Good understanding of patient confidentiality.
- Experience working in a multi‑professional environment.
- Experience supporting patients and carers.
- Experience in an administrative role.
- Excellent interpersonal and communication skills.
- Demonstration of caring and compassionate attributes.
- Keyboard skills: experience inputting data into information databases and willingness to undertake training.
Essential Criteria
- Previous administrator experience.
- Computer literacy in Microsoft Outlook, Excel and Word.
Desirable Criteria
- Understanding of the health and social care environment.
Application Process
If you have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that your application has been unsuccessful. North Bristol NHS Trust does not reimburse travel expenses related to interview attendance. If you require support for the Disability Act / Two‑Ticks scheme, please contact us on tel 0117 414 1151.
Equality and Diversity
North Bristol NHS Trust is committed to equality of opportunity, fairness and inclusivity. We encourage applications from people from under‑represented groups, including Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Pre‑Employment Checks
Strict pre‑employment checks are undertaken on all successful applicants prior to commencement in post.
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Palliative Care Administrator employer: North Bristol NHS Trust
Contact Detail:
North Bristol NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Palliative Care Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at North Bristol NHS Trust on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of palliative care. We want to show that we understand the environment and can contribute to the team right away.
✨Tip Number 3
Practice common interview questions with a mate. Focus on how your previous admin experience aligns with the role, especially in a multi-professional setting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Palliative Care Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Palliative Care Administrator role. Highlight your previous admin experience and any relevant knowledge of the health and social care environment.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the team. Mention specific examples of how you've supported patients and carers in the past.
Show Off Your IT Skills: Since computer literacy is key, don’t forget to mention your proficiency in Microsoft Outlook, Excel, and Word. If you’ve used NHS IT systems before, definitely include that too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re tech-savvy!
How to prepare for a job interview at North Bristol NHS Trust
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Palliative Care Administrator. Familiarise yourself with the tasks mentioned in the job description, like updating patient lists and preparing for meetings. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Communication Skills
As this role involves answering phones and relaying messages, it's crucial to highlight your excellent interpersonal skills. Prepare examples of how you've effectively communicated in previous roles, especially in multi-professional environments. This will show that you're ready to support both patients and the care team.
✨Demonstrate Compassion and Understanding
Palliative care is all about empathy and support. Be prepared to discuss your experiences working with patients and carers, showcasing your caring attributes. Share specific instances where you provided support or comfort, as this will resonate well with the interviewers.
✨Familiarise Yourself with NHS IT Systems
Since knowledge of NHS IT systems is important, take some time to research these systems and be ready to discuss your computer literacy, particularly with Microsoft Outlook, Excel, and Word. If you have experience inputting data into databases, mention that too, as it shows your readiness to learn and adapt.
