Medical Secretary - Band 3

This post is only open to internal applicants.

Contract: 18 months (Fixed term for 18 months)

Hours: Part time - 22.5 hours per week

Salary: £24,625 - £25,674 per annum (FTE) or pro-rata for part time roles

Closing: 15/06/2025 23:59

Thank you for your interest in this vacancy! We highly recommend reading our Tips on how to apply page to give you an insight on how applications are scored & shortlisted by our Recruiting Managers.

Job overview:

We are looking for a reliable and enthusiastic individual with a high standard of organisational skills to provide an efficient secretarial service to the Parkinson's service within the Care of the elderly department.

Main duties of the job:

• Responsible for checking clinic notes/reports and general correspondence, recording case notes and other tasks required by the department.
• Receive, sort and prioritise daily correspondence.
• Ensure discharge summaries and documentation is sent to GP as required and letters and results to GP and patients.
• Maintain good communication with the directorate team in order to achieve efficient teamwork.
• Contribute to the review of administrative and clerical functions within the department and make recommendations to enhance the service provision for all users of the department.
• Photocopying/filing and other administrative duties to ensure the efficient running of the office.
• Prioritise sometimes conflicting directorate requirements, independently of, or with consultants and other secretarial support to meet deadlines.
• Organise meetings, including the booking of rooms as necessary, for the clinicians and their teams as required.
• Act as a contact point, liaising with patients, medical and nursing staff and other external agencies dealing with queries competently and professionally, taking action when appropriate in accordance with Data Protection.
• To provide secretarial cover and undertake general office duties as necessary within the department.
• To effectively deal with incoming mail for clinicians.
• Such other reasonable duties, appropriate to a Band 3.

Person specification:

• Experience of administrative and clerical practices and processes.
• Extensive working knowledge of Microsoft Word and Outlook.
• Experience of having worked in the NHS, or other patient/customer focused environment.
• Experience of working with Excel spreadsheets.
• Competence in preparing and sorting documentation and data, checking layout and content of correspondence for self and clinicians.
• Must be able to demonstrate organisation and prioritisation skills.
• Demonstrate working to tight deadlines/under pressure.
• Able to work independently in own role, showing initiative but understanding when to seek appropriate guidance.
• Must be able to produce work of an accurate and high standard.
• Very good written skills including good English grammar, in order to be able to proof read typed content.
• Very good verbal communication skills, articulate, helpful and confident in dealing with people both face to face and over the telephone.
• To be able to maintain good working relationships within own team and wider hospital staff groups/departments.
• Professional, courteous and positive approach.
• Provide an understanding of the importance of confidentiality and data protection in a hospital environment.
• To have a very good time-keeping and attendance record.

If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.

Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.

North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.

At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.