Invoicing Clerk (NHS AfC: Band 3) - Invoicing - North Bristol NHS Trust

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Job overview

We are looking for a detail-oriented individual to manage invoicing for services and equipment provided by the Trust. This includes issuing and processing invoices, reconciling records, and ensuring billing accuracy in coordination with clinical and operational teams.

The role involves tracking payments, resolving invoice queries, and maintaining secure, compliant financial records. The post holder will also support reporting on service activity and income, while contributing to ongoing improvements in administrative and business support processes.

Main duties of the job

· Raise and issue invoices for services and equipment provided to NHS commissioners, external providers, and private individuals

· Process and validate incoming supplier invoices against service usage and purchase orders

· Liaise with clinical and operational teams to ensure billing reflects accurate service delivery

· Track, reconcile, and record invoicing activity using Trust-approved systems

· Follow up on outstanding payments and respond to invoice queries

· Maintain accurate, secure records in line with Trust Standard Financial Instructions (SFIs), policies and data protection regulations.

· Support reporting tasks related to service activity, costs, and income

• Contribute to process improvements within the wider administration and business support functions

Working for our organisation

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Detailed job description and main responsibilities

This is an essential role in supporting the Bristol Centre for Enablement by ensuring an on time, accurate purchasing support and invoicing for the 6 services delivered at BCE. The services provide and maintain equipment (medical devices) for patients in the community in Bristol and across the Southwest of England. These are high-cost devices, and you will contribute to close financial control, efficient use of resources and help identify improvement opportunities. You will work closely with clinical teams, administrative and finance colleagues and suppliers, to maintain timely, smooth and reliable invoice processing and income recovery services.

Main responsibilities include:

· Raise and issue invoices for services and equipment provided to NHS commissioners, external providers, and private individuals

· Process and validate incoming supplier invoices against service usage and purchase orders

· Liaise with clinical and operational teams to ensure billing reflects accurate service delivery

· Track, reconcile, and record invoicing activity using Trust-approved systems

· Follow up on outstanding payments and respond to invoice queries

· Maintain accurate, secure records in line with Trust Standard Financial Instructions (SFIs), policies and data protection regulations.

· Support reporting tasks related to service activity, costs, and income

• Contribute to process improvements within the wider administration and business support functions

Person specification

Education

• GCSE at grade C/4 or above to include maths and english
• Relevant administrative, finance, or business-related qualification (e.g. NVQ Level 3 or equivalent experience)
• Proven ability to handle invoicing, data entry, or financial reconciliation tasks
• Effective verbal and written communication skills, with the ability to liaise professionally with staff at all levels
• Evidence of continued professional development (CPD) relevant to role

If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.

Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.

If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel 0117 414 1151.

North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.

At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.

Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.

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