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- Tasks: Join our team as a Housekeeper, ensuring a clean and safe environment for patients.
- Company: North Bristol NHS Trust provides exceptional healthcare in a diverse and inclusive setting.
- Benefits: Enjoy competitive pay, NHS discounts, training opportunities, and comprehensive health support.
- Why this job: Make a real impact on patient care while working in a supportive and dynamic team.
- Qualifications: Good communication skills, basic IT knowledge, and a caring attitude are essential.
- Other info: Flexible full-time and part-time roles available, with shifts across the week.
The predicted salary is between 20000 - 28000 £ per year.
Job Overview
North Bristol NHS Trust is looking for a Housekeeper to join our ward Gate 26B Medicine. The role involves coordinating patient facilities and services within the ward, ensuring a safe, clean and comfortable environment for patients, visitors and staff.
Main Responsibilities
- Assist with daily catering, including encouraging patients to order food, preparing & serving meals and snacks, and providing eating assistance.
- Prepare and serve hot/cold beverages, ensuring correct temperature and food hygiene standards are met.
- Maintain the ward kitchen and dining areas – wash equipment, manage food stock, label refrigerated items and ensure the area is tidy at all times.
- Coordinate meal requests for new admissions and discharge patients, liaising with ward staff to meet dietary requirements.
- Support the ward team in keeping the environment clean, monitoring the defect call log, and reporting maintenance issues to the support service helpdesk.
- Transport and dispose of clinical, domestic and confidential waste following policy procedures.
- Assist in regular equipment monitoring, ensuring all equipment is in good working order and that repairs are carried out in line with Trust policy.
- Maintain confidentiality, comply with the Trust’s Complaints Procedure and assist with training of staff on housekeeping standards.
- Provide general administrative support such as recording records, responding to information requests and maintaining paper-based records.
- Work flexible shifts covering Monday to Sunday, including bank holidays and periods of increased demand.
Person Specification
- Education: Maths/English Grade A‑C / 9‑4. Food Hygiene qualification/certification is desirable.
- Experience: Hospital experience in Catering or Housekeeping is desirable; hospitality experience also welcomed.
- Essential Skills: Good communication and customer service skills, team working, organisational ability, flexibility, adaptive mindset, and initiative.
- Willful commitment to maintaining a clean, safe environment and ability to work independently while supporting the multidisciplinary team.
Application and Equality Statement
Close dates may vary – applications are encouraged promptly. Candidates who have not received a communication within three weeks of the closing date should assume the application was not successful. North Bristol NHS Trust does not reimburse travel expenses for interview attendance.
North Bristol NHS Trust is committed to creating an inclusive environment and actively encourages applications from under‑represented groups. This includes people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Pre‑employment checks will be conducted on all successful applicants prior to commencement in post.
EEO Statement
North Bristol NHS Trust is an equal opportunity employer and applies to all statutory duties. All qualified applicants will receive a fair and confidential assessment of their application.
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Housekeeper employer: North Bristol NHS Trust
Contact Detail:
North Bristol NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Familiarise yourself with the values and mission of North Bristol NHS Trust. Understanding their commitment to patient care and teamwork will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight your communication skills in conversations with staff or during networking events. Being able to effectively communicate with both patients and team members is crucial for a Housekeeper role.
✨Tip Number 3
Consider volunteering or shadowing in a healthcare setting, if possible. This experience can provide you with insights into the daily operations of a ward and demonstrate your commitment to the role.
✨Tip Number 4
Prepare to discuss your time management skills and how you prioritise tasks. In a busy environment like a hospital, being able to manage your workload efficiently is essential.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Housekeeper position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Skills: Emphasise your communication, interpersonal, and time management skills in your CV and cover letter. Provide specific examples of how you've demonstrated these skills in previous roles or experiences.
Show Your Compassion: Since the role requires caring and compassionate attributes, include anecdotes that showcase your ability to support and reassure others, particularly in a healthcare setting.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for the Housekeeper role.
How to prepare for a job interview at North Bristol NHS Trust
✨Show Your Caring Nature
As a Housekeeper, you'll be working closely with patients. Make sure to express your caring and compassionate attributes during the interview. Share examples of how you've supported others in previous roles or situations.
✨Demonstrate Teamwork Skills
Highlight your ability to work both independently and as part of a team. Discuss experiences where you collaborated with others, especially in a healthcare or service environment, to ensure a clean and safe space for patients.
✨Communicate Effectively
Excellent communication is key in this role. Prepare to discuss how you would reassure patients and interact with various staff members. Practise clear and concise responses to potential questions about your communication style.
✨Prepare for Practical Scenarios
Be ready to tackle practical scenarios that may arise in the role. Think about how you would handle tasks like stocking supplies or maintaining cleanliness under pressure. This will show your problem-solving skills and readiness for the job.
