Hospital Porter / Driver

Hospital Porter / Driver

Bristol Full-Time 20000 - 28000 Β£ / year (est.) No home office possible
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North Bristol NHS Trust

At a Glance

  • Tasks: Join our team as a Hospital Porter/Driver, supporting patient care and logistics.
  • Company: North Bristol NHS Trust is a leading healthcare provider in the region, dedicated to exceptional patient care.
  • Benefits: Enjoy a full-time role with opportunities for growth and a supportive work environment.
  • Why this job: Make a real difference in patients' lives while working in a dynamic and caring team.
  • Qualifications: Must have a full, clean UK driving licence and good communication skills.
  • Other info: We value diversity and encourage applications from all backgrounds.

The predicted salary is between 20000 - 28000 Β£ per year.

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Thank you for your interest in this vacancy! We highly recommend reading our Tips on how to apply page to give you an insight on how applications are scored & shortlisted by our Recruiting Managers. These tips have been provided to give you a better chance of being shortlisted for our vacancies.

Please note that if you apply for a position with North Bristol NHS Trust, you may be contacted via TRAC or via email. This includes invites for job interviews. We therefore recommend that you regularly check your TRAC Account and email accounts including junk and spam folders.

Our job adverts may close as soon as sufficient applications have been received. Considering this, if you are interested in this role, please do apply as soon as you can.

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Job Overview

We have a number of new Porter and Driver opportunities available due to the opening of the new Bristol Surgical Centre building on the Southmead Hospital site.

Responsibilities

You will work as part of the operational team responsible for providing a comprehensive patient support service in the hospital environment. This will involve carrying out the following Facilities Management functions:

  • movement of patients, consumable products, waste, furniture, medical equipment, gasses, beds, mattresses etc.
  • The cleaning of all Portering equipment, delivery of blood products and responding to major incidents.

A full, clean, manual UK driving license is required for this role

To provide a high quality responsive, efficient and effective patent support service to wards, and departments in North Bristol NHS Trust acting in a caring and professional.

Main duties of the job

Training

  • Customer and support services or equivalent experience to an NVQ Level 2
  • Mandatory training as required for the role
  • Collection and transportation of blood products
  • Trust, Patient Support/Directorate Services induction training
  • On the job induction training

Experience

  • Working a busy multi-faceted environment
  • Working a team based environment

Communication & Relational skills

  • Good verbal communication skills
  • Ability to work as a member of a team
  • Good literacy and numeracy skills
  • Ability to work in a sensitive and unobtrusive manner around patients
  • Ability to use relevant electrical equipment safely
  • Ability to clean and maintain all Portering equipment in line with hygiene practises and protocols
  • Ability to assist in and demonstrating duties and operating procedures and good practice guides without the need for direct supervision
  • Be flexible in carrying out duties as instructed by Patient Support Team Leaders and relevant managers in accordance with the Departmental Rules and Procedures
  • Basic IT skills

Working for our organisation

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Detailed Job Description And Main Responsibilities

Physical Effort

  • Duties will involve standing/walking for long periods of time during the shift
  • Duties may involve undertaking physically demanding tasks e.g. moving cages of approximately 300kg in weight as and when required

Mental Effort

  • Being aware of health and safety implications involved in duties and their potential effect on others e.g. Ensuring that equipment is stored appropriately
  • At ward level keeping a professional distance from patients and ensuring confidentiality at all times
  • Working to schedules which may be subject to change

Emotional effort

  • Whilst working at ward level being able to cope with witnessing distressing sights of patients who are very ill and may be at the end stages of life
  • Whilst working in the Emergency Department witnessing traumatic injuries
  • In the course of your duties you will need to be sensitive when coming into contact with patients and members of the public who may be experiencing high levels of stress and anxiety are confrontational or under the influence of alcohol

Person specification

Shortlisting criteria

Essential criteria

  • English and maths GCSE
  • Good verbal communication skills
  • Full clean UK driving License
  • Working as part of a team in a busy environment
  • Manual Handling
  • A role where you must complete multiple tasks daily
  • Customer Care
  • Patient Care
  • Excellent personal values and an interest in having a positive impact on patient experience

If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.

Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.

If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel 0117 414 1151.

North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.

At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.

Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other

  • Industries

    Hospitals and Health Care

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Hospital Porter / Driver employer: North Bristol NHS Trust

North Bristol NHS Trust is an exceptional employer, offering a supportive and inclusive work environment where over 12,000 staff members are dedicated to providing outstanding healthcare. With a commitment to employee growth through comprehensive training and development opportunities, staff can thrive in their roles while making a meaningful impact on patient care. Located at the award-winning Southmead Hospital, employees benefit from being part of a major trauma centre that values diversity and promotes a culture of respect and collaboration.
North Bristol NHS Trust

Contact Detail:

North Bristol NHS Trust Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Hospital Porter / Driver

✨Tip Number 1

Familiarise yourself with the specific duties of a Hospital Porter/Driver. Understanding the responsibilities, such as patient movement and equipment handling, will help you demonstrate your knowledge during any discussions or interviews.

✨Tip Number 2

Highlight your customer care experience. Since this role involves interacting with patients and staff, showcasing your ability to provide excellent service can set you apart from other candidates.

✨Tip Number 3

Be prepared to discuss your teamwork skills. This position requires working closely with others, so think of examples where you've successfully collaborated in a busy environment.

✨Tip Number 4

Stay updated on your TRAC account and email for communication regarding your application. Quick responses to interview invites can significantly increase your chances of landing the job.

We think you need these skills to ace Hospital Porter / Driver

Full clean UK driving license
Good verbal communication skills
Ability to work as part of a team
Manual handling skills
Customer care experience
Patient care awareness
Basic IT skills
Ability to maintain hygiene standards
Flexibility in carrying out duties
Ability to work in a busy environment
Strong interpersonal skills
Ability to handle sensitive situations with empathy
Physical stamina for standing and walking for long periods
Attention to detail

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Hospital Porter/Driver. Emphasise your customer care experience, teamwork abilities, and any manual handling skills.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for patient care and your understanding of the role. Mention specific examples from your past experiences that demonstrate your ability to handle the physical and emotional demands of the job.

Highlight Relevant Qualifications: Clearly list any qualifications that meet the essential criteria, such as GCSEs in English and Maths, and ensure you mention your full, clean UK driving licence. This will help you stand out to the recruiting managers.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial in a healthcare environment.

How to prepare for a job interview at North Bristol NHS Trust

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Hospital Porter/Driver. Be prepared to discuss how your skills and experiences align with the specific duties, such as patient movement and equipment handling.

✨Demonstrate Communication Skills

Since good verbal communication is essential in this role, practice articulating your thoughts clearly. Think of examples where you've effectively communicated in a team or with patients, showcasing your ability to remain calm and professional under pressure.

✨Showcase Your Teamwork Experience

This position requires working as part of a team in a busy environment. Prepare to share specific instances where you've successfully collaborated with others, highlighting your flexibility and ability to support your colleagues.

✨Prepare for Physical and Emotional Challenges

Be ready to discuss how you handle physically demanding tasks and emotionally challenging situations. Reflect on past experiences that demonstrate your resilience and ability to maintain professionalism in stressful environments.

Hospital Porter / Driver
North Bristol NHS Trust
Location: Bristol
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