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- Tasks: Provide one-to-one welfare benefits advice and support in communities.
- Company: Join North Bristol Advice Centre, a forward-thinking charity supporting local communities since 1984.
- Benefits: Enjoy flexible working, a relaxed dress code, and ongoing training opportunities.
- Why this job: Make a real impact by helping people secure their legal entitlements and maximise their income.
- Qualifications: Experience in welfare benefits advice is preferred, but transferable skills are welcome for trainee positions.
- Other info: Applications without a covering letter will not be considered; apply by 28th April 2025.
The predicted salary is between 24000 - 36000 £ per year.
North Bristol Advice Centre (NBAC) is recruiting a Welfare Benefits Advice Caseworker to provide one-to-one advice support in communities. This is a varied and exciting role leading our outreach work, working with partner organisations based in the heart of communities.
As a Welfare Benefits Advice Caseworker, you will provide specialist welfare benefits advice, based at our office in Lockleaze and outreach locations across North Bristol and South Gloucestershire. You’ll provide one-to-one support to address a range of issues from benefit checks and supporting with claims, to casework and providing representation at appeal tribunals, helping people to maximise their income and secure their legal entitlements.
The ideal candidate would have experience of providing welfare benefits advice and the ability to carry out casework. However, we are willing to offer a trainee position to the right candidate who has transferrable skills. Ideal previous experience for a trainee candidate would include experience of supporting vulnerable people, working as a support worker, providing information and guidance or someone already volunteering in an advice setting.
North Bristol Advice Centre is an innovative and forward-thinking charity that has been delivering advice support in communities since 1984. We are inclusive, values-driven and prioritise excellence and quality, as well as providing caring and person-centred support. We actively support the wellbeing of our staff with flexible/hybrid working, relaxed dress-code and an active Wellbeing Group, and provide ongoing training and opportunities for professional development.
Applications without a covering letter will not be considered.
Deadline for applications: Monday 28th April 2025
Interviews to be held: Thursday 1st May 2025
Welfare Benefits Advice Caseworker employer: North Bristol Advice Centre
Contact Detail:
North Bristol Advice Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welfare Benefits Advice Caseworker
✨Tip Number 1
Familiarise yourself with the welfare benefits system in the UK. Understanding the various benefits available and the eligibility criteria will not only boost your confidence but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Network with professionals already working in welfare advice or related fields. Attend local community events or workshops to connect with individuals who can provide insights into the role and potentially refer you to opportunities.
✨Tip Number 3
Gain practical experience by volunteering at local charities or organisations that offer welfare advice. This hands-on experience will not only enhance your skills but also show your dedication to helping vulnerable people, which is crucial for this position.
✨Tip Number 4
Prepare for the interview by practising common questions related to welfare benefits advice and casework. Think about scenarios where you've supported individuals in need, as sharing these experiences can highlight your suitability for the role.
We think you need these skills to ace Welfare Benefits Advice Caseworker
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Welfare Benefits Advice Caseworker position. Tailor your application to highlight relevant experiences and skills that align with the role.
Craft a Compelling Cover Letter: Since applications without a covering letter will not be considered, make sure to write a strong cover letter. Use it to explain why you are interested in the position, how your background fits the role, and what you can bring to North Bristol Advice Centre.
Highlight Relevant Experience: Whether you are applying for the experienced role or the trainee position, emphasise any experience you have in providing welfare benefits advice, supporting vulnerable individuals, or working in an advice setting. Use specific examples to demonstrate your skills.
Proofread Your Application: Before submitting your application, take the time to proofread all documents. Check for spelling and grammatical errors, and ensure that your CV and cover letter are clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at North Bristol Advice Centre
✨Research the Organisation
Before your interview, take some time to learn about North Bristol Advice Centre. Understand their mission, values, and the specific services they offer. This will help you tailor your answers and show genuine interest in the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to support vulnerable individuals. Think of examples from your past experiences where you've successfully helped someone in need, whether in a professional or volunteer capacity.
✨Showcase Your Communication Skills
As a Welfare Benefits Advice Caseworker, clear communication is key. During the interview, demonstrate your ability to explain complex information simply and effectively. Practice articulating your thoughts clearly and confidently.
✨Highlight Your Commitment to Continuous Learning
Since the role involves ongoing training and professional development, express your enthusiasm for learning. Share any relevant courses or training you've undertaken, and discuss how you plan to continue growing in this field.
