At a Glance
- Tasks: Assist with admin duties, answer calls, and support patient requests at North Beverley Medical Centre.
- Company: Join a community-focused medical practice dedicated to patient-centred healthcare.
- Benefits: Gain valuable skills, potential for permanent employment, and career progression opportunities.
- Other info: Dynamic work environment with a supportive team and training provided.
- Why this job: Kickstart your career in administration while making a difference in people's lives.
- Qualifications: GCSEs in English and Maths (minimum grade 4) required.
The predicted salary is between 18500 - 25000 £ per year.
Introduction
Are you a proactive, ambitious individual ready to launch your career in administration?
If so, we have an excellent new role for you.
As a Care Navigator Apprentice, you will be completing admin duties for North Beverley Medical Centre, including answering inbound calls, processing requests for appointments, prescriptions, and so much more!
About the Employer
North Beverley Medical Centre is a primary care medical practice, providing a range of NHS general practice services.
The centre is focused on delivering accessible, patient‑centred healthcare to individuals and families across the local community.
What You'll Do
- Process and effectively signpost patients to the appropriate healthcare professional
- Answer incoming phone calls, transferring calls or dealing with the callers’ requests appropriately
- Process patient requests for appointments
- Process repeat prescription requests
- Initiate contact with and respond to requests from patients, team members and external agencies
- Enter read-code data on SYSTM1
- Photocopy documentation as required
- Data entry of new and temporary registrations and relevant patient information as required
- Input data into the patients’ healthcare records as necessary
- Direct requests for information, e. g., SAR, insurance/solicitors’ letters and DVLA forms, to the correct team
- Manage all queries as necessary in an efficient manner
- Carry out system searches as requested
- Maintain a clean, tidy, effective working area at all times
- Monitor and maintain the reception area and noticeboards
- Support all clinical staff with general tasks as requested
- Participate in practice audit as directed by the audit lead
- Support administrative staff, providing cover during staff absences
- Action incoming mail
- Scan patient‑related documentation and attach scanned documents to patients’ healthcare records
- Complete opening and closing procedures in accordance with the duty rota
- As required, support in the management of repeat prescriptions, ensuring that they are processed accurately and efficiently
- As required, contact patients that are due their annual reviews and any other outstanding clinical processes
- Training Outcome
This Apprenticeship offers an excellent opportunity to develop valuable skills, knowledge, and workplace experience.
Upon successful completion, there may be opportunities for permanent employment, career progression within the company, or progression onto higher‑level qualifications or further education.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisational skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
- Initiative
Qualifications
- Essential - GCSE - English - 4
- Essential - GCSE - maths - 4
- Course Information
- Course: Business administrator (level 3)
- Level: 3
- Route: Business and administration
- Apprenticeship Level: Advanced
- Working Arrangements
- Working Week: Monday to Friday, shifts TBC
- Expected Duration: 1 Year 6 Months
- Number of Positions Available: 2
- Training Provider: HULL BUSINESS TRAINING CENTRE LIMITED
- #J-18808-Ljbffr
Care Navigator Apprentice in Beverley employer: North Beverley Medical Centre
North Beverley Medical Centre is an outstanding employer that prioritises the growth and development of its staff, offering a supportive work culture where apprentices can thrive. With a focus on patient-centred care, employees benefit from hands-on experience in a dynamic environment, alongside opportunities for career progression and further education upon completion of their apprenticeship. Located in the heart of Beverley, the centre fosters a collaborative atmosphere, making it an ideal place for those looking to make a meaningful impact in healthcare administration.
Contact Details:
North Beverley Medical Centre Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Care Navigator Apprentice in Beverley
✨Get Involved in Your Local Health Community
Dive into local health and community events where health administrators gather. Not only can you meet professionals, but you can also discover apprenticeship opportunities that may not be advertised online. Networking at these events can help us get our foot in the door and show our passion for the field!
✨Utilise University Career Services
If you're in an educational setting, tap into university career services that often host career fairs and employer meet-ups specifically for health sciences. These events are goldmines for apprenticeship listings and can directly connect us with representatives from companies like North Beverley Medical Centre.
✨Join Relevant Online Forums and Groups
Connect with online communities that focus on health sciences administration. Platforms like Reddit or even specific Facebook groups can provide insider information about upcoming apprenticeships, tips on interviews, and even mentorship opportunities from industry veterans.
✨Direct Applications Are Key!
Don't hesitate to apply directly through the website of North Beverley Medical Centre. Many apprenticeship opportunities might not be widely advertised. A proactive application approach lets us showcase our enthusiasm and skills directly to the employer, which can set us apart from the competition!
We think you need these skills to ace Care Navigator Apprentice in Beverley
Some tips for your application 🫡
Show Off Your Passion for Health Sciences:In your cover letter, make sure to highlight why you're passionate about health sciences. Mention any relevant coursework or experiences that sparked your interest in this field. We want to see that you’re not just looking for any apprenticeship, but specifically one in health sciences administration!
Emphasise Relevant Qualifications:For a role in health sciences administration, it’s a good idea to list any courses, certifications, or volunteer work you’ve done that’s related to healthcare or administration. Even if it's just shadowing a professional or helping out at a local clinic, show us that you've got the basics down and a keen interest in the health sector.
Make It Personal and Relatable:In your application, share a short personal story that connects you to health sciences. Maybe a family member’s experience with healthcare inspired you or a volunteer project made you see the impact of health administration. We love to hear personal stories because they make your application stand out and feel genuine.
Be Clear About Your Goals:Since this is an apprenticeship, it’s important to state what you hope to learn and achieve during your time with us at North Beverley Medical Centre. Be specific about the skills you want to develop and how they align with your career aspirations in health sciences. This shows you’re committed to your professional growth and know what you want out of this experience!
How to prepare for a job interview at North Beverley Medical Centre
✨Understanding the Health Sciences Landscape
Dive into the specifics of health sciences administration before your interview at North Beverley Medical Centre. Familiarise yourself with relevant policies, regulations, and management practices in healthcare environments. This will not only impress your interviewers but also show your genuine interest in the field.
✨Showcase Your Organisational Skills
As an apprentice, they’ll be looking for your ability to juggle tasks and manage time effectively. Bring along examples of how you’ve previously handled multiple responsibilities, whether that’s through school projects or extracurricular activities. Demonstrating your organisational prowess will give you an edge.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions in your interview. Prepare for situations related to patient confidentiality, teamwork in a healthcare setting, or even managing conflicts. Practising these thoughtful responses will help you shine and demonstrate your problem-solving abilities.
✨Emphasise Your Willingness to Learn
As an apprentice, your eagerness to learn is crucial. Make sure to convey your motivation for exploring the ins and outs of health sciences administration during the interview. Discuss what areas you’re excited to dive into, and ask about the learning opportunities available at North Beverley Medical Centre.
