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- Tasks: Lead quality and compliance across multiple care services, driving continuous improvement.
- Company: Established care providers known for compassionate, person-centred care.
- Benefits: Competitive salary, supportive leadership, and the chance to make a real difference.
- Why this job: Shape quality strategy and influence care standards in a meaningful way.
- Qualifications: Extensive experience in adult social care and knowledge of CQC regulations.
- Other info: Opportunity for autonomy and professional growth in a respected organisation.
The predicted salary is between 36000 - 60000 £ per year.
Location: North of England – ideally Yorkshire region / access to M1 corridor
Contract: Full-time, Permanent
We are well-established care providers with a strong reputation for compassionate, person-centred care. We are now seeking an experienced Group Head of Quality to provide senior leadership across our services and drive excellence in quality, governance, and regulatory compliance. This is a strategic, influential role, working in close partnership with the Senior Management & Operations Team, supporting and shaping quality at group level.
The Role
- Provide senior, group-wide leadership for quality, governance, and compliance.
- Work alongside the Operations and SMT to embed quality into operational and strategic decision-making.
- Lead CQC readiness and inspection activity, supporting services before, during, and after inspection.
- Drive continuous improvement to achieve and sustain Good and Outstanding outcomes.
- Provide assurance to senior leaders and the Board through robust quality reporting and governance.
- Lead and support services requiring improvement with targeted, practical action plans.
- Act as the senior quality and safeguarding lead across the group.
- Champion person-centred, dignified, and compassionate care across all homes.
About You
- A senior leader with extensive experience in adult social care (care homes).
- Highly knowledgeable in CQC regulations, inspection frameworks, and governance.
- Experienced in leading quality improvement across multiple services.
- Confident working at SMT / group level, able to both support and professionally challenge.
- Calm, credible, and resilient in high-pressure regulatory environments.
- Passionate about quality, values-led care, and continuous improvement.
Desirable Qualifications (not all essential):
- Level 7 qualification in Health & Social Care Leadership
- Quality Improvement
- Healthcare Management
- Audit / Quality Improvement training (e.g. PDSA, Root Cause Analysis, Clinical Audit)
- Safeguarding Adults Level 4 or 5
- Mental Capacity Act & DoLS / LPS advanced training
- Infection Prevention & Control (advanced level)
- ISO 9001 / quality management training
- Risk management or clinical governance certificates
- Clinical Qualification ie. RGN / RMN etc.
What We Offer
- A senior, visible leadership role with real influence.
- Opportunity to shape and lead quality strategy across three respected care providers.
- Competitive salary and benefits package.
- Autonomy, trust, and support from an experienced SMT.
- The chance to make a genuine difference to residents, families, and teams.
Head of Quality in Leeds employer: North Bay Group Ltd
Contact Detail:
North Bay Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Quality in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, especially those who might know about opportunities for a Group Head of Quality. Attend industry events or webinars to meet potential employers and showcase your expertise.
✨Tip Number 2
Prepare for interviews by brushing up on CQC regulations and quality improvement strategies. We recommend practising common interview questions related to governance and compliance, so you can confidently demonstrate your knowledge and experience.
✨Tip Number 3
Showcase your passion for person-centred care during interviews. Share specific examples of how you've driven quality improvements in previous roles, and how you plan to champion compassionate care in this new position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission to provide top-notch care.
We think you need these skills to ace Head of Quality in Leeds
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in adult social care and quality improvement. We want to see how your skills align with the role of Group Head of Quality, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills: As a senior leader, it’s crucial to demonstrate your ability to lead and influence. Use specific examples from your past roles where you’ve driven quality improvements or led teams through challenging situations. We love seeing how you’ve made a difference!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key messages about your qualifications and passion for quality care come through loud and clear.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to shape quality across our services!
How to prepare for a job interview at North Bay Group Ltd
✨Know Your Stuff
Make sure you brush up on CQC regulations and inspection frameworks. Being able to discuss these confidently will show that you're not just familiar with the standards but also passionate about quality care.
✨Show Your Leadership Skills
Prepare examples of how you've led quality improvement initiatives in the past. Think about specific challenges you faced and how you overcame them, as this will demonstrate your ability to lead at a senior level.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like preparing for a CQC inspection or supporting a service needing improvement. Practise your responses so you can articulate your thought process clearly.
✨Emphasise Your Passion for Quality Care
Let your enthusiasm for person-centred, dignified care shine through. Share stories that highlight your commitment to continuous improvement and how it has positively impacted residents and teams in your previous roles.
