Branch Quality Assurance Manager
Branch Quality Assurance Manager

Branch Quality Assurance Manager

Full-Time 40000 - 50000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead quality assurance and ensure compliance across care homes.
  • Company: Join North Bay Group, a leader in quality care services.
  • Benefits: Competitive salary, career development, and the chance to make a real difference.
  • Other info: Opportunity to work with passionate teams and drive continuous improvement.
  • Why this job: Shape outstanding care services and influence positive change in residents' lives.
  • Qualifications: Experience in health and social care quality roles and knowledge of regulatory frameworks.

The predicted salary is between 40000 - 50000 ÂŁ per year.

North Bay Group are seeking 3 experienced and dedicated Regional Quality Managers to lead quality, compliance, and excellence across our portfolio of care homes. This is a pivotal role where you will influence care standards, support leadership teams, and ensure residents receive the highest quality of residential, dementia, and nursing care.

As Regional Quality Manager, you will work closely with Regional Directors and Home Managers to monitor, support, and enhance care delivery. You’ll play a key role in ensuring services consistently achieve “Good” or “Outstanding” outcomes while embedding a culture of person-centred care.

  • Lead quality assurance and ensure compliance with all regulatory standards
  • Conduct audits, inspections, and performance reviews across multiple sites
  • Support Home Managers with action plans, coaching, and leadership development
  • Promote best practice in residential, dementia, and nursing care
  • Oversee safeguarding, risk management, and incident investigation
  • Build strong relationships with regulators, local authorities, and healthcare partners
  • Lead continuous improvement initiatives and share best practices across services

Strong experience in health and social care quality or compliance roles. In-depth knowledge of regulatory frameworks (e.g. CQC). Proven ability to support and influence multi-site teams.

If you’re ready to take the next step in your career and help shape outstanding care services, we’d love to hear from you. Join North Bay Group and make quality care your mission.

Branch Quality Assurance Manager employer: North Bay Group Ltd

North Bay Group is an exceptional employer that prioritises quality care and employee development within a supportive and collaborative work culture. As a Regional Quality Manager, you will have the opportunity to lead impactful initiatives across multiple care homes, ensuring compliance and excellence while fostering personal growth through coaching and leadership development. With a commitment to person-centred care and strong relationships with regulators and healthcare partners, North Bay Group offers a meaningful career path for those passionate about making a difference in the health and social care sector.
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Contact Detail:

North Bay Group Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Branch Quality Assurance Manager

✨Tip Number 1

Network like a pro! Reach out to people in the health and social care sector, especially those who work in quality assurance. Attend industry events or webinars to make connections that could lead to job opportunities.

✨Tip Number 2

Prepare for interviews by brushing up on your knowledge of regulatory frameworks like CQC. Be ready to discuss how you've influenced care standards in previous roles and share specific examples of your success in quality assurance.

✨Tip Number 3

Showcase your leadership skills! When you get the chance, highlight how you've supported and developed teams in the past. Employers love to see candidates who can inspire and coach others to achieve excellence.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in care quality.

We think you need these skills to ace Branch Quality Assurance Manager

Quality Assurance
Compliance Management
Care Standards Monitoring
Auditing Skills
Performance Review
Coaching and Leadership Development
Best Practice Promotion
Safeguarding
Risk Management
Incident Investigation
Relationship Building with Regulators
Knowledge of Regulatory Frameworks (e.g. CQC)
Multi-Site Team Support and Influence
Continuous Improvement Initiatives

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Branch Quality Assurance Manager role. Highlight your experience in health and social care quality or compliance roles, and don’t forget to mention any specific achievements that align with the job description.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about quality care and how your background makes you the perfect fit for this role. Be sure to reference your knowledge of regulatory frameworks like CQC.

Showcase Your Leadership Skills: Since this role involves supporting and influencing multi-site teams, make sure to highlight your leadership experience. Share examples of how you've coached others or led initiatives that improved care standards.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at North Bay Group Ltd

✨Know Your Regulations

Familiarise yourself with the regulatory frameworks, especially the CQC standards. Being able to discuss these in detail will show your expertise and commitment to quality care.

✨Showcase Your Leadership Skills

Prepare examples of how you've supported and influenced multi-site teams in the past. Highlight specific situations where your coaching made a difference in care delivery.

✨Emphasise Continuous Improvement

Be ready to discuss initiatives you've led that promoted best practices in care. This could include audits or performance reviews that resulted in measurable improvements.

✨Build Relationships

Talk about your experience in building strong relationships with regulators and local authorities. Share examples of how these connections have positively impacted care standards.

Branch Quality Assurance Manager
North Bay Group Ltd

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