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For Companies At a Glance
- Tasks: Support the Island Officer in delivering essential council services on the Isle of Arran.
- Company: Join North Ayrshire Council, a disability confident leader committed to inclusive practices.
- Benefits: Enjoy flexible working options and a supportive work environment.
- Why this job: Be part of a team that values focus, passion, and inspiration while making a real impact.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn.
- Other info: Interviews may be conducted virtually; we provide guidance for a smooth process.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
We may conduct our interviews in person or using Microsoft Teams for video calling. All you need is a device with a camera and access to the internet. We will provide guidance and instructions on how to use this method if your interview is being held virtually.
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We are a disability confident leader and we support reasonable adjustments throughout the recruitment process – for more information click important-information-for-applicants (north-ayrshire.gov.uk)
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This post is based in our Arran Local Office within Neighbourhood Services. This is a multi functional operational role supporting the Island Officer to provide a resilient council service delivery based on the Isle of Arran. Primarily working within Roads operations with a larger scope in assisting delivery of but not exclusive to all of neighbourhood services responsibilities. Evening and weekend may be required.
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For more details please see the attached role profile.
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Before you apply, find out a little bit about us and why we are a Great Place to Work.
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Staff Values & Behaviours
North Ayrshire Council uses behavioural based approach throughout the recruitment process. Our staff values of Focus, Passion & Inspiration will be explored for this vacancy.
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Further information on our Staff Values and how to complete behaviour based application form questions is available on the Council’s website.
Additional Information
References
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For your information if this post requires references you will be notified of further details if you are successful in gaining an interview. Not providing relevant references when requested may delay the outcome of the interview process.
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Our Workstyles
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As an employer of choice, North Ayrshire Council has identified four different Workstyles. Each post in the council has been allocated one of these styles:
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Agile – 100% of time spent working agile (flexibly) and interacting with others. Able to work at home, office or multiple locations. May be required to attend office on set days/rota basis as the role requires.
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This post has been allocated the workstyle: Agile
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More information on our workstyles can be found in our HR Guide: Workstyles. If you have any questions on the allocated Workstyle for this post, please ask at interview.
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Operations Support Officer - NAY15767 employer: North Ayrshire Council
Contact Detail:
North Ayrshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support Officer - NAY15767
✨Tip Number 1
Familiarise yourself with the behavioural values of Focus, Passion, and Inspiration that North Ayrshire Council prioritises. Think of specific examples from your past experiences that demonstrate these values, as they will likely be a key focus during your interview.
✨Tip Number 2
Since the role involves working within Roads operations, brush up on relevant knowledge about local road services and community needs on the Isle of Arran. Showing that you understand the local context can set you apart from other candidates.
✨Tip Number 3
Prepare for the possibility of a virtual interview by ensuring your technology is set up correctly. Test your camera and internet connection beforehand, and find a quiet space where you can speak comfortably without interruptions.
✨Tip Number 4
Be ready to discuss your flexibility regarding evening and weekend work. Highlight any previous experiences where you've successfully managed similar schedules, as this will demonstrate your commitment to the role's requirements.
We think you need these skills to ace Operations Support Officer - NAY15767
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Operations Support Officer position. Pay special attention to the emphasis on supporting the Island Officer and the multi-functional nature of the role.
Highlight Relevant Experience: When crafting your application, ensure you highlight any relevant experience in operational roles or support functions. Use specific examples that demonstrate your ability to work within a team and contribute to service delivery.
Behavioural Questions Preparation: Since North Ayrshire Council uses a behavioural-based approach, prepare for questions that explore their staff values: Focus, Passion, and Inspiration. Think of situations where you've exemplified these values in your previous roles.
Check Your References: If references are required, make sure you have relevant contacts ready to provide them. Inform your referees about the potential request to ensure they are prepared to respond promptly if you are selected for an interview.
How to prepare for a job interview at North Ayrshire Council
✨Prepare for Behavioural Questions
Since the recruitment process focuses on behavioural-based questions, think of specific examples from your past experiences that demonstrate the values of Focus, Passion, and Inspiration. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Familiarise Yourself with the Role
Make sure you understand the responsibilities of the Operations Support Officer role, especially in relation to Roads operations and neighbourhood services. This will help you answer questions more effectively and show your genuine interest in the position.
✨Test Your Technology
If your interview is conducted via Microsoft Teams, ensure your device's camera and microphone are working properly. Test your internet connection beforehand to avoid any technical issues during the interview.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could be about the team dynamics, the council's approach to service delivery, or how they support staff development. It shows your enthusiasm and engagement with the role.