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- Tasks: Join a dynamic team and provide top-notch customer service while assisting with registrations.
- Company: North Ayrshire Council, a supportive and inclusive workplace.
- Benefits: Flexible working hours, training opportunities, and a commitment to diversity.
- Other info: Great career development opportunities in a friendly and inspiring team.
- Why this job: Be part of a fast-paced environment where your enthusiasm and attention to detail shine.
- Qualifications: Motivated individuals with a willingness to learn and strong communication skills.
The predicted salary is between 22000 - 24000 £ per year.
We may conduct our interviews in person or using Microsoft Teams for video calling. All you need is a device with a camera and access to the internet. We will provide guidance and instructions on how to use this method if your interview is being held virtually.
We are a disability confident leader and we support reasonable adjustments throughout the recruitment process. This is a great opportunity for an enthusiastic individual to join a fast-paced front facing team within Customer Services. We encourage you to apply if you are motivated, pay attention to detail and are willing to learn.
Working hours for this role are as follows:
- Week 1: Wednesday - Friday 7 hours per day
- Week 2: Monday - Tuesday 7 hours per day
Before you apply, find out a little bit about us and why we are a Great Place to Work.
North Ayrshire Council uses a behavioural based approach throughout the recruitment process. Our staff values of Focus, Passion & Inspiration will be explored for this vacancy.
For your information, if this post requires references you will be notified of further details if you are successful in gaining an interview. Not providing relevant references when requested may delay the outcome of the interview process.
Preferred candidates will be required to undergo a Level 1 Disclosure check, prior to a formal offer of employment being made by North Ayrshire Council. Please note: Successful candidates will be expected to meet the cost of the Level 1 Disclosure Check of £25 which will be deducted from your salary following the commencement of employment.
As an employer of choice, North Ayrshire Council has identified four different Workstyles. Each post in the council has been allocated one of these styles: In Building – More than 90% of time spent primarily at a single base or location. This post has been allocated the workstyle: In Building.
Customer Service Adviser/Assistant Registrar - NAY17151 in Largs employer: North Ayrshire Council
Contact Detail:
North Ayrshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Adviser/Assistant Registrar - NAY17151 in Largs
✨Tip Number 1
Get familiar with the company! Before your interview, take some time to learn about North Ayrshire Council's values and behaviours. This will help you align your answers with what they’re looking for, showing that you’re not just another candidate but someone who truly fits their culture.
✨Tip Number 2
Practice makes perfect! Whether your interview is in person or via Microsoft Teams, rehearse common interview questions and your responses. This will boost your confidence and help you articulate your thoughts clearly during the actual interview.
✨Tip Number 3
Dress the part! Even if it’s a virtual interview, make sure you look professional. It sets a good impression and shows that you take the opportunity seriously. Plus, it can help you feel more confident!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Adviser/Assistant Registrar - NAY17151 in Largs
Some tips for your application 🫡
Do Your Research: Before you start your application, take a moment to learn about us at North Ayrshire Council. Understanding our values and what makes us a great place to work will help you tailor your application and show us you're genuinely interested.
Show Off Your Skills: When filling out the application form, make sure to highlight your attention to detail and motivation. Use specific examples from your past experiences that demonstrate how you embody our staff values of Focus, Passion & Inspiration.
Follow the Instructions: Pay close attention to the application guidelines provided. If there are specific questions or formats we ask for, stick to them! This shows us that you can follow directions and care about the details.
Apply Through Our Website: We encourage you to submit your application through our official website. It’s the easiest way for us to receive your details and ensures you’re following the correct process. Plus, it helps us keep everything organised!
How to prepare for a job interview at North Ayrshire Council
✨Know Your Values
Familiarise yourself with North Ayrshire Council's staff values of Focus, Passion, and Inspiration. Think about how your experiences align with these values and be ready to share specific examples during the interview.
✨Prepare for Behavioural Questions
Since the recruitment process uses a behavioural-based approach, practice answering questions that explore your past experiences. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Tech Check for Virtual Interviews
If your interview is via Microsoft Teams, ensure your device is set up correctly. Test your camera and microphone beforehand, and find a quiet space with a good internet connection to avoid any disruptions.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This shows your interest in the role and helps you gauge if the company culture aligns with your expectations.