At a Glance
- Tasks: Join a dynamic team to assist customers and support registration processes.
- Company: North Ayrshire Council, a disability confident leader.
- Benefits: Flexible working options, supportive environment, and opportunities for personal growth.
- Why this job: Be part of a fast-paced team and make a difference in your community.
- Qualifications: Enthusiasm, attention to detail, and a willingness to learn.
- Other info: Great career development opportunities and a commitment to staff values.
The predicted salary is between 24000 - 36000 £ per year.
Temporary until 11th November 2026.
We may conduct our interviews in person or using Microsoft Teams for video calling. All you need is a device with a camera and access to the internet. We will provide guidance and instructions on how to use this method if your interview is being held virtually.
We are a disability confident leader and we support reasonable adjustments throughout the recruitment process.
This is a great opportunity for an enthusiastic individual to join a fast-paced front facing team within Customer Services. We encourage you to apply if you are motivated, pay attention to detail and are willing to learn.
North Ayrshire Council uses a behavioural based approach throughout the recruitment process. Our staff values of Focus, Passion & Inspiration will be explored for this vacancy.
For your information, if this post requires references you will be notified of further details if you are successful in gaining an interview. Not providing relevant references when requested may delay the outcome of the interview process.
Preferred candidates will be required to undergo a Level 1 Disclosure check, prior to a formal offer of employment being made by North Ayrshire Council. Please note: Successful candidates will be expected to meet the cost of the Level 1 Disclosure Check of £25 which will be deducted from your salary following the commencement of employment.
As an employer of choice, North Ayrshire Council has identified four different Workstyles. Each post in the council has been allocated one of these styles: In Building – More than 90% of time spent primarily at a single base or location. This post has been allocated the workstyle: In Building.
Customer Services Adviser / Assistant Registrar - NAY16651 in Irvine employer: North Ayrshire Council
Contact Detail:
North Ayrshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Adviser / Assistant Registrar - NAY16651 in Irvine
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on North Ayrshire Council. Understand their values and what makes them a great place to work. This will help you connect your answers to their mission and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Whether your interview is in person or via Microsoft Teams, rehearse common interview questions and your responses. This will help you feel more confident and articulate during the actual interview.
✨Tip Number 3
Show your enthusiasm! During the interview, let your passion for customer service shine through. Share examples of how you've gone above and beyond in previous roles, and express your eagerness to learn and grow with the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Services Adviser / Assistant Registrar - NAY16651 in Irvine
Some tips for your application 🫡
Do Your Research: Before you dive into your application, take a moment to learn about us at North Ayrshire Council. Understanding our values and what makes us a great place to work will help you tailor your application and show us why you're the perfect fit.
Highlight Your Skills: Make sure to showcase your attention to detail and motivation in your application. Use specific examples from your past experiences that demonstrate how you've embodied our staff values of Focus, Passion, and Inspiration.
Follow the Format: When filling out the application form, stick to the structure provided. This helps us easily find the information we need and shows that you can follow instructions—an important skill for a Customer Services Adviser!
Apply Through Our Website: We encourage you to submit your application through our official website. It’s the easiest way for us to receive your details and ensures you’re considered for the role without any hiccups.
How to prepare for a job interview at North Ayrshire Council
✨Know the Company
Before your interview, take some time to research North Ayrshire Council. Understand their values of Focus, Passion, and Inspiration, and think about how your own experiences align with these. This will help you answer questions more effectively and show that you're genuinely interested in the role.
✨Prepare for Behavioural Questions
Since the recruitment process uses a behavioural-based approach, be ready to provide examples from your past experiences that demonstrate your skills and values. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and concisely.
✨Test Your Tech for Virtual Interviews
If your interview is via Microsoft Teams, make sure to test your device beforehand. Check your camera, microphone, and internet connection to avoid any technical hiccups during the interview. A smooth virtual experience can make a great impression!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your enthusiasm and helps you gauge if the role is right for you. You might ask about team dynamics, training opportunities, or how success is measured in the Customer Services team.
