At a Glance
- Tasks: Engage with customers and support property management initiatives.
- Company: Join North Ayrshire Council, a disability confident leader.
- Benefits: Flexible work options, supportive environment, and career development opportunities.
- Other info: Agile workstyle allows for flexibility in where and how you work.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 24227 - 29611 £ per year.
Job Summary We may conduct our interviews in person or using Microsoft Teams for video calling.
All you need is a device with a camera and access to the internet.
We will provide guidance and instructions on how to use this method if your interview is being held virtually.
We are a disability confident leader and we support reasonable adjustments throughout the recruitment process - for more information click important-information-for-applicants (north-ayrshire. gov. uk) This post is based in the Property Management & Investment team within our Sustainability, Transport & Corporate Property Service.
For more details see the attached Role Profile below.
Before you apply, find out a little bit about us and why we are a Great Place to Work.
Staff Values & Behaviours North Ayrshire Council uses behavioural based approach throughout the recruitment process.
Our staff values of Focus, Passion & Inspiration will be explored for this vacancy.
Further information on our Staff Values and how to complete behaviour based application form questions is available on the Staff values and behaviours (north-ayrshire. gov. uk) .
Additional Information References For your information if this post requires references you will be notified of further details if you are successful in gaining an interview.
Not providing relevant references when requested may delay the outcome of the interview process.
Our Workstyles As an employer of choice, North Ayrshire Council has identified four different Workstyles.
Each post in the council has been allocated one of these styles: Agile – 100% of time spent working agile (flexibly) and interacting with others.
Able to work at home, office or multiple locations.
May be required to attend office on set days/rota basis as the role requires.
This post has been allocated the workstyle: Agile More information on our workstyles can be found in our HR Guide - Workstyles (north-ayrshire. gov. uk).
If you have any questions on the allocated Workstyle for this post, please ask at interview.
Use of AI in Applications Applicants may use AI tools to assist with drafting or refining their application.
However, AI should only be used to enhance an application and must not replace personal experience or be used to generate content wholly on the applicant’s behalf.
Where it is identified that AI has been used to create an application in full or to falsify responses, th is will be take n into ac count withi n the scoring , and your a pplication may not be progresse d .
Customer Liaison Officer - NAY17638 in Irvine employer: North Ayrshire Council
As a Facilities Assistant in our catering team, you will be part of a supportive and inclusive work environment that prioritises employee well-being and professional growth. We offer flexible working arrangements, comprehensive training, and opportunities for advancement within the local authority, ensuring that your contributions are valued and recognised. Join us in making a meaningful impact in the community while enjoying a collaborative culture that celebrates diversity and encourages innovation.