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- Tasks: Provide advice and support to residents on maximising their income through welfare benefits.
- Company: Join North Ayrshire Council, a disability confident leader with a supportive culture.
- Benefits: Flexible working options, competitive pay, and opportunities for personal growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Excellent communication skills and ability to work with various agencies.
- Other info: Agile workstyle allows for flexibility in where and how you work.
The predicted salary is between 28800 - 43200 £ per year.
Job Summary
Temporary until 31st July 2026.
We may conduct our interviews in person or using Microsoft Teams for video calling. All you need is a device with a camera and access to the internet. We will provide guidance and instructions on how to use this method if your interview is being held virtually.
We are a disability confident leader and we support reasonable adjustments throughout the recruitment process – for more information click important-information-for-applicants (north-ayrshire.gov.uk)
Based within Money Smart team as a Income Adviser you will provide advice and support to North Ayrshire residents by completing benefit checks for clients and supporting clients to fully maximise their income through applying for welfare benefits. You should possess excellent communication skills and have the ability to liaise effectively with a variety of agencies.
For more details see the attached Role Profile below.
Before you apply, find out a little bit about us and why we are a Great Place to Work.
Staff Values & Behaviours
North Ayrshire Council uses behavioural based approach throughout the recruitment process. Our staff values of Focus, Passion & Inspiration will be explored for this vacancy.
Further information on our Staff Values and how to complete behaviour based application form questions is available on the Staff values and behaviours (north-ayrshire.gov.uk).
Additional Information
References
For your information if this post requires references you will be notified of further details if you are successful in gaining an interview. Not providing relevant references when requested may delay the outcome of the interview process.
Level 1 Disclosure
Preferred candidates will be required to undergo a Level 1 Disclosure check, prior to a formal offer of employment being made by North Ayrshire Council. Please note: Successful candidates will be expected to meet the cost of the Level 1 Disclosure Check of £25 which will be deducted from your wages following the commencement of employment. For further information on the Disclosure Scheme please visit https://www.mygov.scot/organisations/disclosure-scotland/ . For further details on North Ayrshire Council\’s policy please visit Pre-employment checks (north-ayrshire.gov.uk).
Our Workstyles
As an employer of choice, North Ayrshire Council has identified four different Workstyles. Each post in the council has been allocated one of these styles:
Agile – 100% of time spent working agile (flexibly) and interacting with others. Able to work at home, office or multiple locations. May be required to attend office on set days/rota basis as the role requires.
This post has been allocated the workstyle: Agile
More information on our workstyles can be found in our HR Guide: Workstyles. If you have any questions on the allocated Workstyle for this post, please ask at interview.
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Income Adviser - NAY16176 employer: North Ayrshire Council
Contact Detail:
North Ayrshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Income Adviser - NAY16176
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on North Ayrshire Council and their Money Smart team. Understanding their values and mission will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Whether it's in-person or via Microsoft Teams, rehearse common interview questions and your responses. This will boost your confidence and help you articulate how your skills align with the Income Adviser role.
✨Tip Number 3
Show off your communication skills! Since this role involves liaising with various agencies, be ready to share examples of how you've effectively communicated in past roles. It’s all about demonstrating your ability to connect with others.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets the attention it deserves and shows your enthusiasm for joining our team.
We think you need these skills to ace Income Adviser - NAY16176
Some tips for your application 🫡
Know the Role: Before you start writing, make sure you understand what the Income Adviser role is all about. Check out the job description and think about how your skills match up. This will help us see why you're a great fit!
Show Your Values: North Ayrshire Council values Focus, Passion, and Inspiration. When you're filling out your application, sprinkle in examples that showcase these values. We want to see how you embody them in your work!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience.
Apply Through Our Website: Make sure to submit your application through our official website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at North Ayrshire Council
✨Know Your Stuff
Make sure you understand the role of an Income Adviser and the specific responsibilities it entails. Familiarise yourself with welfare benefits and how they can impact clients' lives. This knowledge will help you answer questions confidently and show your passion for the role.
✨Practice Behavioural Questions
Since the interview will focus on behavioural-based questions, think of examples from your past experiences that demonstrate the values of Focus, Passion, and Inspiration. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Tech Check for Virtual Interviews
If your interview is via Microsoft Teams, ensure your device is set up correctly. Test your camera and microphone beforehand, and find a quiet space with a good internet connection. This will help you feel more relaxed and focused during the interview.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This shows your interest in the role and the organisation. You might ask about the team dynamics within the Money Smart team or how success is measured for an Income Adviser. It’s a great way to engage with the interviewers!