Housing Support Officer - NAY15359
Housing Support Officer - NAY15359

Housing Support Officer - NAY15359

Irvine Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support clients in achieving positive housing outcomes and maintaining tenancies.
  • Company: Join North Ayrshire Council, a disability confident leader committed to inclusivity.
  • Benefits: Enjoy flexible working options and a supportive work environment.
  • Why this job: Make a real difference in people's lives while working in a dynamic team.
  • Qualifications: No specific qualifications required; passion for helping others is key.
  • Other info: Interviews can be conducted virtually or in person; reasonable adjustments are available.

The predicted salary is between 28800 - 43200 £ per year.

We may conduct our interviews in person or using Microsoft Teams for video calling. All you need is a device with a camera and access to the internet. We will provide guidance and instructions on how to use this method if your interview is being held virtually.

We are a disability confident leader and we support reasonable adjustments throughout the recruitment process.

This is an exciting opportunity to join our Housing Support Team. Housing Support provides support provision to clients within both dispersed accommodation and mainstream tenancies to assist them to achieve positive housing outcomes and to sustain their mainstream tenancies.

North Ayrshire Council uses a behavioural based approach throughout the recruitment process. Our staff values of Focus, Passion & Inspiration will be explored for this vacancy.

For your information, if this post requires references you will be notified of further details if you are successful in gaining an interview. Not providing relevant references when requested may delay the outcome of the interview process.

This post is considered Regulated Work with Protected Adults, under the Protection of Vulnerable Groups (Scotland) Act, 2007. Therefore, it is an offence to apply if you are barred from working with protected adults. Preferred candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to confirmation of employment being made by North Ayrshire Council.

Please note, successful candidates will be expected to meet the cost of the relevant PVG check (£59 or £18), which will be deducted in instalments from your wages following commencement of employment.

As an employer of choice, North Ayrshire Council has identified four different Workstyles. Each post in the council has been allocated one of these styles: Agile – 100% of time spent working agile (flexibly) and interacting with others. Able to work at home, office or multiple locations. May be required to attend office on set days/rota basis as the role requires. This post has been allocated the workstyle: Agile.

Housing Support Officer - NAY15359 employer: North Ayrshire Council

North Ayrshire Council is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee well-being and professional growth. With a strong commitment to staff values of Focus, Passion, and Inspiration, employees are encouraged to thrive in their roles while benefiting from flexible working arrangements and opportunities for career development. Located in a vibrant community, the Housing Support Officer role not only allows you to make a meaningful impact on residents' lives but also provides a collaborative culture where your contributions are valued and recognised.
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Contact Detail:

North Ayrshire Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Support Officer - NAY15359

✨Tip Number 1

Familiarise yourself with the behavioural values of Focus, Passion, and Inspiration that North Ayrshire Council prioritises. Think of examples from your past experiences that demonstrate these values, as they will likely come up during the interview.

✨Tip Number 2

Prepare for a virtual interview by ensuring your technology is set up correctly. Test your camera and microphone beforehand, and choose a quiet, well-lit space to conduct the interview to make a good impression.

✨Tip Number 3

Research the Housing Support Team and understand the challenges clients face in maintaining tenancies. Being knowledgeable about the role and its impact on the community will show your genuine interest and commitment.

✨Tip Number 4

Be ready to discuss how you would support clients with diverse needs, especially those requiring reasonable adjustments. Highlight any relevant experience or training that showcases your ability to adapt and provide effective support.

We think you need these skills to ace Housing Support Officer - NAY15359

Empathy and Compassion
Communication Skills
Problem-Solving Skills
Knowledge of Housing Regulations
Interpersonal Skills
Organisational Skills
Ability to Work Independently
Teamwork
Conflict Resolution
Understanding of Support Services
Time Management
Adaptability
IT Proficiency (including Microsoft Teams)
Understanding of Vulnerable Groups

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Housing Support Officer position. This will help you tailor your application to highlight relevant skills and experiences.

Align with Staff Values: Familiarise yourself with North Ayrshire Council's staff values of Focus, Passion, and Inspiration. Reflect these values in your application by providing examples of how you've demonstrated them in your previous roles.

Behavioural Questions Preparation: Prepare for behavioural-based questions by using the STAR method (Situation, Task, Action, Result). Think of specific instances from your past work that showcase your problem-solving abilities and how you support clients.

Proofread Your Application: Before submitting your application, carefully proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.

How to prepare for a job interview at North Ayrshire Council

✨Understand the Role and Values

Make sure you thoroughly read the job description and understand the key responsibilities of a Housing Support Officer. Familiarise yourself with North Ayrshire Council's staff values of Focus, Passion, and Inspiration, as these will be explored during the interview.

✨Prepare for Behavioural Questions

Since the recruitment process uses a behavioural-based approach, prepare examples from your past experiences that demonstrate how you embody the council's values. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Test Your Technology

If your interview is conducted via Microsoft Teams, ensure your device is set up correctly. Test your camera and microphone beforehand, and find a quiet space with a stable internet connection to avoid any disruptions during the interview.

✨Ask Insightful Questions

Prepare thoughtful questions to ask at the end of the interview. This shows your interest in the role and helps you gauge if the position aligns with your career goals. Consider asking about the team dynamics or the support provided to clients.

Housing Support Officer - NAY15359
North Ayrshire Council
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  • Housing Support Officer - NAY15359

    Irvine
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-04-18

  • N

    North Ayrshire Council

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