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- Tasks: Support clients through their housing journey and help tenants sustain their tenancies.
- Company: Join North Ayrshire Council, a dedicated team focused on community support and development.
- Benefits: Enjoy flexible working options and a supportive work environment.
- Why this job: Make a real difference in people's lives while working in a passionate and inspiring team.
- Qualifications: No specific qualifications required; just a passion for helping others.
- Other info: Interviews can be conducted virtually or in person, making it accessible for everyone.
The predicted salary is between 30767 - 33251 £ per year.
Location: Cunninghame House Friars Croft Irvine, KA12 8EE
Salary: £30,766.68 – £33,251.40 per year
Contract Type: Permanent
Position Type: Full Time
Hours: 35 hours per week
Job Summary
We may conduct our interviews in person or using Microsoft Teams for video calling. All you need is a device with a camera and access to the internet. We will provide guidance and instructions on how to use this method if your interview is being held virtually.
An exciting opportunity has arisen to join the team of Housing Support Officers, based within locality teams to provide support provision to clients through the homeless journey and to mainstream tenants to manage and sustain their tenancies.
For more details see the attached Role Profile below.
North Ayrshire Council uses behavioural based approach throughout the recruitment process. Our staff values of Focus, Passion & Inspiration will be explored for this vacancy.
For your information if this post requires references you will be notified of further details if you are successful in gaining an interview. Not providing relevant references when requested may delay the outcome of the interview process.
PVG (Adults)
This post is considered Regulated Work with Protected Adults, under the Protection of Vulnerable Groups (Scotland) Act, 2007. Therefore, it is an offence to apply if you are barred from working with protected adults.
Preferred candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to confirmation of employment being made by North Ayrshire Council. Please note, successful candidates will be expected to meet the cost of the relevant PVG check (£59 or £18), which will be deducted in instalments from your wages following commencement of employment. For further information on the PVG Scheme please visit https://www.mygov.scot/organisations/disclosure-scotland/. For further details on North Ayrshire Council’s policy please visit Pre-employment checks (north-ayrshire.gov.uk).
Please note if you are the successful candidate your name and email address will be entered into the Disclosure Scotland PVG system to generate your PVG form which will be issued to your email with an enclosed link to complete.
Our Workstyles
As an employer of choice, North Ayrshire Council has identified four different Workstyles. Each post in the council has been allocated one of these styles:
Agile– 100% of time spent working agile (flexibly) and interacting with others. Able to work at home, office or multiple locations. May be required to attend office on set days/rota basis as the role requires.
This post has been allocated the workstyle: Agile
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Housing Support Officer employer: North Ayrshire Council
Contact Detail:
North Ayrshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Officer
✨Tip Number 1
Familiarise yourself with the behavioural-based interview approach that North Ayrshire Council uses. Think of examples from your past experiences that demonstrate your focus, passion, and inspiration in supporting clients through their housing journeys.
✨Tip Number 2
Prepare to discuss your understanding of the challenges faced by homeless individuals and mainstream tenants. Show that you can empathise with their situations and have practical ideas on how to help them sustain their tenancies.
✨Tip Number 3
If your interview is virtual, ensure your technology is set up correctly. Test your camera and internet connection beforehand, and choose a quiet, well-lit space to make a good impression during the interview.
✨Tip Number 4
Research North Ayrshire Council's policies and values, especially regarding the Protection of Vulnerable Groups (PVG) Scheme. Being knowledgeable about these aspects will show your commitment to safeguarding vulnerable adults in your role.
We think you need these skills to ace Housing Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Housing Support Officer. Tailor your application to highlight relevant experiences that align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in housing support, social work, or related fields. Use specific examples to demonstrate how you've helped clients manage their tenancies or navigate homelessness.
Showcase Your Values: North Ayrshire Council values Focus, Passion & Inspiration. Make sure to incorporate these values into your application by providing examples of how you embody them in your work and interactions with clients.
Prepare for Behavioural Questions: Since the recruitment process uses a behavioural-based approach, prepare for potential interview questions that explore your past experiences. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
How to prepare for a job interview at North Ayrshire Council
✨Understand the Behavioural Approach
Since the recruitment process uses a behavioural-based approach, prepare to share specific examples from your past experiences that demonstrate your focus, passion, and inspiration. Think of situations where you successfully supported clients or managed tenancies.
✨Familiarise Yourself with the Role
Make sure you thoroughly understand the responsibilities of a Housing Support Officer. Review the job description and think about how your skills and experiences align with the requirements. Be ready to discuss how you can contribute to supporting clients through their homeless journey.
✨Prepare for Virtual Interviews
If your interview is conducted via Microsoft Teams, ensure you have a reliable internet connection and a device with a camera. Test your setup beforehand to avoid any technical issues during the interview. Dress professionally, just as you would for an in-person meeting.
✨Have Your References Ready
Be prepared to provide relevant references if requested. Make sure you have their contact information handy and inform them in advance that they may be contacted. This will help streamline the process and show your professionalism.