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- Tasks: Support major works and ensure compliance in sustainability and transport.
- Company: Join North Ayrshire Council, a disability confident leader committed to inclusivity.
- Benefits: Enjoy flexible working options and a supportive environment.
- Why this job: Be part of a team that values focus, passion, and inspiration while making a difference.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn.
- Other info: Interviews can be virtual or in-person, with guidance provided.
The predicted salary is between 28800 - 43200 £ per year.
We may conduct our interviews in person or using Microsoft Teams for video calling. All you need is a device with a camera and access to the internet. We will provide guidance and instructions on how to use this method if your interview is being held virtually.
We are a disability confident leader and we support reasonable adjustments throughout the recruitment process.
This post is based in the Sustainability, Transport & Corporate Property Service. This post will help facilitate the major works programme and help with the delivery of the statutory compliance.
Before you apply, find out a little bit about us and why we are a Great Place to Work.
Staff Values & Behaviours
North Ayrshire Council uses a behavioural based approach throughout the recruitment process. Our staff values of Focus, Passion & Inspiration will be explored for this vacancy.
Additional Information References
If this post requires references you will be notified of further details if you are successful in gaining an interview. Not providing relevant references when requested may delay the outcome of the interview process.
Our Workstyles
As an employer of choice, North Ayrshire Council has identified four different Workstyles. Each post in the council has been allocated one of these styles: Agile – 100% of time spent working agile (flexibly) and interacting with others. Able to work at home, office or multiple locations. May be required to attend office on set days/rota basis as the role requires. This post has been allocated the workstyle: Agile.
If you have any questions on the allocated Workstyle for this post, please ask at interview.
Customer Liaison Officer - NAY15379 employer: North Ayrshire Council
Contact Detail:
North Ayrshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Liaison Officer - NAY15379
✨Tip Number 1
Familiarise yourself with North Ayrshire Council's staff values: Focus, Passion, and Inspiration. Think of examples from your past experiences that demonstrate these values, as they will likely be a key focus during the interview.
✨Tip Number 2
Prepare for a behavioural-based interview by practising how to articulate your experiences in a way that highlights your problem-solving skills and ability to work collaboratively. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Tip Number 3
Since the role is agile, think about how you can demonstrate your adaptability and flexibility in previous roles. Be ready to discuss how you've successfully managed remote work or collaborated with teams across different locations.
✨Tip Number 4
If your interview is virtual, ensure your technology is set up correctly beforehand. Test your camera and internet connection, and choose a quiet, well-lit space to conduct the interview to make a good impression.
We think you need these skills to ace Customer Liaison Officer - NAY15379
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Customer Liaison Officer position. Familiarise yourself with the major works programme and statutory compliance aspects mentioned.
Highlight Relevant Experience: When writing your application, emphasise any previous experience that aligns with the role's focus on sustainability, transport, and corporate property services. Use specific examples to demonstrate your skills and achievements.
Address Behavioural Questions: Prepare for behavioural-based questions by reflecting on how you embody the council's staff values of Focus, Passion, and Inspiration. Think of situations where you've demonstrated these values in your previous roles.
Check Technical Requirements: Since interviews may be conducted via Microsoft Teams, ensure you have a device with a camera and a stable internet connection. Familiarise yourself with the platform to avoid technical issues during the interview.
How to prepare for a job interview at North Ayrshire Council
✨Familiarise Yourself with the Company
Before your interview, take some time to learn about North Ayrshire Council and their values. Understanding their focus on sustainability and community will help you align your answers with their mission.
✨Prepare for Behavioural Questions
Since the recruitment process uses a behavioural-based approach, think of examples from your past experiences that demonstrate the values of Focus, Passion, and Inspiration. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Test Your Technology
If your interview is virtual, ensure your device's camera and microphone are working properly. Familiarise yourself with Microsoft Teams and check your internet connection to avoid any technical hiccups during the interview.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This shows your interest in the role and helps you gauge if the company culture aligns with your values and work style.
