At a Glance
- Tasks: Handle admin duties, manage stock, and support care services with effective communication.
- Company: Join a supportive team at North Ayrshire Council, a disability confident leader.
- Benefits: Gain valuable experience in a stable role with a focus on customer service.
- Other info: Office-based role with Monday to Friday hours, perfect for balancing studies.
- Why this job: Make a difference in the community while developing your skills in a friendly environment.
- Qualifications: Strong communication skills and a knack for organisation are essential.
The predicted salary is between 30000 - 37694 £ per year.
Temporary for 1 year. We may conduct our interviews in person or using Microsoft Teams for video calling. All you need is a device with a camera and access to the internet. We will provide guidance and instructions on how to use this method if your interview is being held virtually. We are a disability confident leader and we support reasonable adjustments throughout the recruitment process.
This role is based within the Equipment Store for Care at Home Services, delivering a high quality, customer focused service. The post holder will respond to enquiries from colleagues, service users, their families and a range of internal and external professionals, using appropriate and effective communication in person and on the telephone.
Key Responsibilities- Administrative duties – Enter, retrieve and maintain information across a range of computerised and manual systems while ensuring confidentiality and sensitivity.
- Appointment booking – Schedule appointments by telephone for technicians.
- Stock Control – Order supplies and support stock management processes.
- Regular Minute Taking.
- Invoicing Processing – Process invoices in line with North Ayrshire Council’s financial procedures.
- Policy Compliance – Ensure full adherence to all North Ayrshire Council policies and procedures.
Additional Information: The position is office based only. Monday – Friday within the equipment store.
Clerical Officer - NAY17318 employer: North Ayrshire Council
North Ayrshire Council is an excellent employer, offering a supportive and inclusive work environment where staff are valued and encouraged to grow. With a strong commitment to employee development and a focus on delivering high-quality services, this role as a Clerical Officer provides opportunities for meaningful engagement with the community while ensuring a healthy work-life balance in a collaborative office setting.
StudySmarter Expert Advice🤫
We think this is how you could land Clerical Officer - NAY17318
✨Tip Number 1
Get familiar with the company! Before your interview, take some time to research North Ayrshire Council and their values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Whether your interview is in person or via Microsoft Teams, rehearse common interview questions and your answers. This will boost your confidence and help you communicate effectively during the actual interview.
✨Tip Number 3
Dress the part! Even if it's a virtual interview, make sure you look professional. It shows respect for the interviewers and sets a positive tone for the conversation.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Clerical Officer - NAY17318
Some tips for your application 🫡
Know the Role:Before you start your application, take a good look at the job description. Understand what a Clerical Officer does and how you can fit into that role. This will help you tailor your application to show us why you're the perfect match!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and get straight to the point. We appreciate applications that are easy to read and highlight your relevant experience without any fluff.
Show Your Communication Skills:Since this role involves a lot of communication, make sure to showcase your skills in your application. Whether it's through examples of past experiences or how you handle enquiries, let us see how you can effectively communicate with colleagues and service users.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re following the right process. Plus, you’ll find all the info you need about us and the role there!
How to prepare for a job interview at North Ayrshire Council
✨Know Your Role
Make sure you thoroughly understand the job description for the Clerical Officer position. Familiarise yourself with the key responsibilities like administrative duties, appointment booking, and stock control. This will help you tailor your answers to show how your skills align with what they’re looking for.
✨Practice Effective Communication
Since the role involves responding to enquiries from various stakeholders, practice clear and concise communication. You might want to do a mock interview with a friend or family member, focusing on how you would handle different scenarios related to customer service and communication.
✨Prepare for Virtual Interviews
If your interview is via Microsoft Teams, ensure your tech is sorted out beforehand. Test your camera and microphone, and find a quiet space with good lighting. Being comfortable with the technology will help you focus on showcasing your skills rather than worrying about the setup.
✨Show Your Values
Research North Ayrshire Council’s values and think about how your personal values align with theirs. Be ready to discuss why you want to work for them and how you can contribute to their mission of delivering high-quality, customer-focused services.
