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- Tasks: Join our team as a Clerical Officer, supporting health and social care services on the beautiful Isle of Arran.
- Company: North Ayrshire Council is a disability confident leader committed to creating an inclusive workplace.
- Benefits: Enjoy flexible working options, including remote work and a supportive environment for personal adjustments.
- Why this job: This role offers a chance to make a real impact in your community while developing valuable skills.
- Qualifications: Strong communication skills and experience with MS Office are essential; health and social care experience is a plus.
- Other info: Interviews may be conducted virtually; we value focus, passion, and inspiration in our staff.
The predicted salary is between 24000 - 36000 £ per year.
Job Summary
We may conduct our interviews in person or using Microsoft Teams for video calling. All you need is a device with a camera and access to the internet. We will provide guidance and instructions on how to use this method if your interview is being held virtually.
We are a disability confident leader and we support reasonable adjustments throughout the recruitment process – for more information click here
An opportunity has become available to contribute to an established strong and capable administration team based on the isle of Arran. This vacancy is for a full time permanent Clerical Officer who will provide efficient and effective support for a multi-site, multi-discipline team across the Arran locality within the North Ayrshire Health & Social Care Partnership. This is a wide, varied and challenging role supporting an extensive remit of Arran based health and social care services. This includes, but is not limited to, supporting frontline teams delivering quality services in social work, care at home, the full range of local health and allied health professional services as well as the Arran locality management team. There is the possibility of working weekends and public holidays with scope for working evenings and travel between sites to meet service demands. Strong communication skills, both verbal and written, are essential as is the ability to be pro-active and work on your own initiative with minimal supervision. You need to be able to learn quickly in a busy fast paced environment, which includes hybrid / agile workers with competing demands. Experience in health and social care services and working with highly confidential information would be an advantage. You will have demonstrable experience of current MS Office applications, strong IT and keyboard skills and the ability to prioritise and take full ownership for the quality of your work as attention to detail is essential.
For more details see the attached Role Profile below.
Before you apply, find out a little bit about us and why we are a Great Place to Work.
Staff Values & Behaviours
North Ayrshire Council uses behavioural based approach throughout the recruitment process. Our staff values of Focus, Passion & Inspiration will be explored for this vacancy.
Further information on our Staff Values and how to complete behaviour based application form questions is available on the Council’s website .
Additional Information
For your information if this post requires references you will be notified of further details if you are successful in gaining an interview. Not providing relevant references when requested may delay the outcome of the interview process.
Our Workstyles
As an employer of choice, North Ayrshire Council has identified four different Workstyles. Each post in the council has been allocated one of these styles:
Agile – 100% of time spent working agile (flexibly) and interacting with others. Able to work at home, office or multiple locations. May be required to attend office on set days/rota basis as the role requires.
This post has been allocated the workstyle: Agile
More information on our workstyles can be found in our HR Guide: Workstyles.If you have any questions on the allocated Workstyle for this post, please ask at interview.
Clerical Officer - NAY15112 employer: North Ayrshire Council
Contact Detail:
North Ayrshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clerical Officer - NAY15112
✨Tip Number 1
Familiarize yourself with the North Ayrshire Council's staff values of Focus, Passion & Inspiration. During the interview, be prepared to discuss how you embody these values in your work and provide specific examples from your past experiences.
✨Tip Number 2
Since this role requires strong communication skills, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or family member to build your confidence in expressing your ideas.
✨Tip Number 3
Given the fast-paced environment, think of scenarios where you've had to learn quickly or adapt to changes. Be ready to share these experiences during your interview to demonstrate your ability to thrive under pressure.
✨Tip Number 4
Make sure you are comfortable with Microsoft Teams and other MS Office applications, as these will be essential for your role. If you're not already familiar, take some time to explore their features and functionalities before your interview.
We think you need these skills to ace Clerical Officer - NAY15112
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description and understand the responsibilities of a Clerical Officer. Highlight how your skills and experiences align with the requirements, especially in communication and IT proficiency.
Behavioral Questions Preparation: Since North Ayrshire Council uses a behavioral-based approach, prepare examples from your past experiences that demonstrate the staff values of Focus, Passion, and Inspiration. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the specific skills and experiences relevant to the role. Emphasize your experience in health and social care services, as well as your ability to work independently and manage competing demands.
Check Technical Requirements: Ensure you have the necessary technology for a potential virtual interview, including a device with a camera and a stable internet connection. Familiarize yourself with Microsoft Teams if your interview will be conducted online.
How to prepare for a job interview at North Ayrshire Council
✨Prepare for Virtual Interviews
If your interview is conducted via Microsoft Teams, ensure you have a reliable device with a camera and a stable internet connection. Test your setup beforehand to avoid any technical issues during the interview.
✨Understand the Role and Values
Familiarize yourself with the responsibilities of a Clerical Officer and the values of North Ayrshire Council: Focus, Passion & Inspiration. Be ready to discuss how your experiences align with these values during the interview.
✨Demonstrate Strong Communication Skills
Since strong verbal and written communication skills are essential for this role, practice articulating your thoughts clearly. Prepare examples that showcase your ability to communicate effectively in a busy environment.
✨Showcase Your IT Proficiency
Highlight your experience with MS Office applications and your IT skills. Be prepared to discuss specific instances where you utilized these skills to improve efficiency or manage tasks effectively.
