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- Tasks: Manage cleaning and janitorial operations while ensuring high service standards.
- Company: Join North Ayrshire Council, dedicated to community service and excellence.
- Benefits: Enjoy flexible working hours and the chance to shape service delivery.
- Other info: Interviews may be conducted virtually; prepare for a behavioural-based interview.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: A manual driving licence is essential; experience in management is a plus.
The predicted salary is between 34164 - 37125 £ per year.
Location: Cunninghame House Friars Croft Irvine, KA12 8EE
Salary: £34,164.90 – £37,124.64 per year
Contract Type: Permanent
Position Type: Full Time
Hours: 35 hours per week
Job Summary
Interviews will be held 3rd September 2025
We may conduct our interviews in person or using Microsoft Teams for video calling. All you need is a device with a camera and access to the internet. We will provide guidance and instructions on how to use this method if your interview is being held virtually.
Facilities Management have an exciting role available of Area Officer. In this role you will manage a range of Cleaning, Janitorial and School Crossing Patrol operations across the Council, ensuring compliance with the Council’s policies, procedures, aims, and objectives. You will ensure Cleaning/Janitorial service standards are met and customer satisfaction is achieved through proactive partnership working with NAC’s Education staff, Property team, service users, and Facility Management colleagues. In this role, you will ensure recruitment and training for staff is effective across the service area. You will also help to shape the future of the service delivery. The working hours will be flexible to suit the needs of the service, which may include evenings. A current manual driving licence is essential.
For more details see the attached Role Profile below.
North Ayrshire Council uses behavioural based approach throughout the recruitment process. Our staff values of Focus, Passion & Inspiration will be explored for this vacancy.
For your information if this post requires references you will be notified of further details if you are successful in gaining an interview. Not providing relevant references when requested may delay the outcome of the interview process.
PVG (Children)
This post is considered Regulated Work with Children, under the Protection of Vulnerable Groups (Scotland) Act, 2007. Therefore, it is an offence to apply if you are barred from working with children.
Preferred candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to confirmation of employment being made by North Ayrshire Council. Please note, successful candidates will be expected to meet the cost of the relevant PVG check (£59 or £18), which will be deducted from your salary following commencement of employment. For further information on the PVG Scheme please visit https://www.mygov.scot/organisations/disclosure-scotland/ .For further details on North Ayrshire Council’s policy please visit Pre-employment checks (north-ayrshire.gov.uk) .
Please note if you are the successful candidate your name and email address will be entered into the Disclosure Scotland PVG system to generate your PVG form which will be issued to your email with an enclosed link to complete.
Our Workstyles
As an employer of choice, North Ayrshire Council has identified four different Workstyles. Each post in the council has been allocated one of these styles:
Mobile – More than 90% of time spent primarily working on a mobile basis across multiple Council facilities and out in the community. There may be some limited opportunity to work from home.
This post has been allocated the workstyle: Mobile
More information on our workstyles can be found in our HR Guide – Workstyles (north-ayrshire.gov.uk) . If you have any questions on the allocated Workstyle for this post, please ask at interview.
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Area Officer (Cleaning/Janitorial) employer: North Ayrshire Council
Contact Detail:
North Ayrshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Officer (Cleaning/Janitorial)
✨Tip Number 1
Familiarise yourself with North Ayrshire Council's values of Focus, Passion & Inspiration. During the interview, be prepared to demonstrate how your experiences align with these values, as they will likely be a key focus in the behavioural-based interview process.
✨Tip Number 2
Since this role involves managing cleaning and janitorial operations, consider gathering examples from your past work where you successfully improved service standards or customer satisfaction. Be ready to discuss these during your interview to showcase your relevant experience.
✨Tip Number 3
As the position requires a current manual driving licence, ensure that you have it ready and be prepared to discuss your driving experience. Highlight any instances where your driving skills contributed positively to your previous roles.
✨Tip Number 4
If your interview is conducted via Microsoft Teams, test your technology beforehand. Make sure your camera and microphone are working well, and choose a quiet, well-lit space for the interview to create a professional impression.
We think you need these skills to ace Area Officer (Cleaning/Janitorial)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Area Officer position. Highlight key skills such as compliance management, partnership working, and staff training in your application.
Tailor Your CV: Customise your CV to reflect your experience in cleaning/janitorial services and facilities management. Use specific examples that demonstrate your ability to meet service standards and ensure customer satisfaction.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and how your values align with those of North Ayrshire Council. Mention your understanding of their focus on compliance and effective service delivery.
Prepare for Behavioural Questions: Since the recruitment process uses a behavioural-based approach, prepare for questions that explore your past experiences related to focus, passion, and inspiration. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
How to prepare for a job interview at North Ayrshire Council
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of an Area Officer. Be prepared to discuss how your experience aligns with managing cleaning and janitorial operations, as well as your approach to ensuring compliance with policies.
✨Showcase Your Leadership Skills
Since this role involves managing staff and ensuring effective recruitment and training, be ready to share examples of your leadership experience. Highlight any past roles where you successfully led a team or improved service delivery.
✨Prepare for Behavioural Questions
North Ayrshire Council uses a behavioural-based approach in their interviews. Prepare for questions that explore your values of Focus, Passion, and Inspiration. Think of specific situations where you demonstrated these qualities in your previous roles.
✨Familiarise Yourself with PVG Requirements
As this position involves working with children, it's crucial to understand the PVG (Protection of Vulnerable Groups) requirements. Be ready to discuss your understanding of safeguarding practices and your willingness to undergo the necessary checks.