Maintenance Manager in Derby

Operating at 20 locations across the UK, North Air is responsible for providing into-plane refuelling services on behalf of major oil companies. Each year we carry out approximately 300,000 refuelling and our aim is to always provide safe, reliable and efficient into-plane services to our customers' satisfaction. North Air places significant emphasis on attracting and employing people who are able to demonstrate a commitment to working together with integrity and respect to encourage a culture of empowerment and continuous improvement, underpinned by a passion for safety.

The role is accountable for driving maintenance and plant performance with respect to safety, environmental, and cost. Accountability for managing the maintenance supervisors, maintenance coordinator and wider maintenance technician team. Optimising performance within the team in support of making improvements to the overall delivery of maintenance.

The Maintenance Manager will report to the Operations Director and work closely with the Engineering and Project Delivery Managers, Maintenance Supervisors and HSSE team to improve safety, operational reliability and continuous improvement through a preventive maintenance program principles and support business performance objectives. The Maintenance Manager will also act as point of contact and liaise with capital project teams as well as own and drive site improvement projects and asset performance initiatives. The role is home based and will involve significant travel to all North Air sites across the UK on a regular (weekly) basis.

Key areas of Responsibility

• Act as a Company SME for all vehicle maintenance operations.
• Ensure that fleet asset availability is delivered to company KPIs, ensuring that all assets are serviced and met regulatory and industry standards without fail.
• Support and develop lasting relationships with customers and key stakeholders, acting as a brand ambassador for North Air.
• Lead and support the team of fleet supervisors and technicians to deliver a safe and high performing operation on behalf of both internal and external customers.
• Lead and coach staff to ensure a highly skilled, flexible and well-motivated team through regular interaction and guidance.
• Support other internal stakeholders in vehicle build recommendations, operational use experience and a desire to continually improve our fleet proposition.
• Lead work management processes, participating where necessary and prioritisation of all maintenance activities.
• Deliver the Safety Critical Preventive maintenance program, ensuring all breakdowns are recorded for trend analysis and potential investment.
• Accountable for all facility maintenance execution and corrective activities to support North Air Operations, inclusive of HSSE and budget.
• Manage data for performance standards using CMMS system and associated reporting tools.
• Analyse and report critical metric data for equipment performance to identify improvement opportunities and deploy resources accordingly.
• Conduct a review of operating systems and processes and based on their expertise and knowledge make recommendations for continuous improvement and/or change.
• Accountable for budget control for workshop locations, purchase requirements and cost recovery process.
• Lead the development, implementation and continuous improvement of the plant preventive and predictive maintenance of equipment and plant infrastructure.
• Coordinate with the customers to establish and maintain equipment and infrastructure standards and engineering principles.
• Embed a culture of operating excellence, safety leadership principles, and quality assurance.
• Provide oversight and ownership of on-site stores' operation & material stock strategy, inventory management, and material receipts to ensure critical spare availability to support facility uptime and minimise downtime.
• Act as point of contact and liaise with Capital Project teams engaged at sites.
• Own and develop Site Asset Improvement Plan and produce director level business cases for investment.
• Effectively manage field execution of works, managing contractors, control of works and alignment with Management of Change (MOC) policy.
• Participate and where appropriate lead in-depth safety and operational investigations and integrate lessons learned.
• Regularly review the competency of the asset maintenance technicians as per the North Air training management system (INTELEX) ensuring maintenance technicians meet the minimum competency requirements for work assigned.
• Control of Work Permit issuer, coordinate onsite maintenance permits to ensure safe working practices.
• Work closely with approved contractors to coordinate ongoing and future works.
• Support and cover for managerial responsibilities across the wider maintenance team as appropriate and potentially deputise for the Engineering and Project Delivery Manager and Vehicle Maintenance Manager roles.
• Introduce new methods, techniques and systems where necessary, to further improve delivery standards and efficiency.
• Foster a strong ‘one team ethos’ across the maintenance function and build robust development and succession planning across the team.
• Accountable for manpower planning and management for own team to meet operational requirements.
• Ensure that all staff meet and maintain required key behaviours and standards, and take appropriate actions when required.

Crucial experience and job requirements

• Minimum 5 years management experience in Maintenance managing a team including supervisors.
• Experience in aviation or oil and gas industry advantageous.
• Familiarisation with DSEAR Regulations, Hazardous Area Classification/Zoning would be advantageous.
• Experience with contractor management required.
• Experience of working alongside major capital projects and ability to provide value and technical expertise during project progress and liaison meetings and commissioning activities.
• Minimum 5 years related engineering experience required.
• Experience with CMMS system (Infor/SAP/Maximo/Ultimo/Pirana).
• Extensive knowledge of work permitting and risk assessment process for maintenance preparation / execution activities.
• Experience with working in Confined Spaces advantageous.
• Strong analytical ability, troubleshooting and decision-making skills.
• This position requires an airside pass, so require a basic criminal records disclosure and have a 5-year employment record, which meets with the relevant CAA/DfT Regulations.
• Strong interpersonal and people management skills.
• Strong leadership skills and an ability to motivate a team.
• Good understanding of budgets and cost control.
• Common sense and practical problem-solving approach.
• Ability to communicate and engage effectively with all stakeholders.
• Team player.
• Maintains a high level of professionalism in all interactions.
• Respects and values diversity, equity, and inclusion.
• Demonstrates integrity and honesty in all business dealings.
• Fosters a positive and supportive team culture.

Qualifications (Essential)

• Minimum of NVQ Level 3 in Maintenance or Mechanical / Electrical Engineering discipline (or approved equivalent).