Department: Brand Client Services (Marketing)
Category: Beauty
Location: London | Hybrid
Reports to: Account Manager
About NORTH
Based in London but operating globally, NORTH Agency builds bold, ambitious brands at the centre of culture, content and community specialising in global beauty and lifestyle brands. Our services span marketing strategy, influencer and advocacy, content, event production and performance media.
We're a fast-scaling agency-our team, structure and ways of working are evolving quickly, and we need people who thrive in that environment. Whatever your level, we're looking for people who care about: the highest levels of execution, doing what's right for the brand, working as one team, staying attuned to culture, and approaching problems with first-principles thinking.
About the Role
As a Senior Marketing Executive at NORTH, you'll take ownership of small beauty and lifestyle clients and projects end to end, while continuing to support the team on larger accounts.
What You'll Do:
Account Management
- Manage small clients and projects, from brief to delivery, working with increasing independence.
- Support larger accounts alongside more senior team members, understanding account budgets, timelines and deliverables.
- Build a working understanding of the influencer, events and activation landscape, applying it to the accounts you support.
- Support response to briefs and pitches for activation across your clients
- Use your initiative to anticipate needs on the accounts you support, rather than waiting to be asked.
- Provide adhoc executionary campaign and production support within business requirements.
Communication & Client Relationship Building
- Act as a day-to-day contact for smaller clients, communicating proactively and professionally.
- Support project coordination across timelines and internal stakeholders on larger accounts.
- Build trusted relationships with clients, demonstrating professionalism and expertise.
- Liaison with internal delivery teams (events, production and influencer specialists) to ensure information is shared accurately and in a timely manner.
- Own the creation and compiling of client reports for your accounts.
- Manage data accurately and proactively, ensuring information is current, relevant and presented clearly.
Proactive Problem-Solving
- Work independently to identify issues early and propose solutions, rather than only flagging problems upward.
Key Behaviours:
At NORTH, how you work matters as much as what you deliver. At Senior Marketing Executive level, we look for:
- Ownership: owns outcomes on the clients and projects you manage, not just the tasks within them.
- First-principle thinking: proposes solutions independently rather than waiting to be told what to do.
- Team impact: supports larger accounts without being asked, spotting where the team needs help.
- Communication: a confident, proactive point of contact for smaller client relationships.
- Client judgement: understands the budget and timeline implications of the decisions you make on your accounts.
- Growth mindset: seeks out stretch opportunities on bigger accounts, building toward account management.
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Senior Marketing Executive - Beauty employer: NORTH Agency
NORTH Agency is an exceptional employer located in the vibrant city of London, offering a dynamic work culture that thrives on creativity and collaboration. As a fast-scaling agency, we provide ample opportunities for employee growth and development, encouraging team members to take ownership of their roles while adapting to the ever-evolving landscape of marketing and communications. With a focus on bold, ambitious projects for global beauty and lifestyle brands, our team enjoys a supportive environment where innovative thinking and proactive problem-solving are celebrated.
