At a Glance
- Tasks: Drive sales growth, manage customer relationships, and promote digital solutions.
- Company: Leading HVAC company focused on sustainability and customer satisfaction.
- Benefits: Flexible hybrid work, competitive salary, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on innovation and AI-driven solutions.
- Why this job: Join a dynamic team and make a real impact in the HVAC industry.
- Qualifications: Experience in outbound sales, strong communication skills, and CRM knowledge.
The predicted salary is between 30000 - 40000 £ per year.
We are a premier Heating, Ventilation and Air Cooling (HVAC) company offering energy-efficient and sustainable products and solutions that exceed customer expectations through employees’ commitment to quality, customer service and operational excellence. Our mission is to make the world safer, healthier, and more productive. We do this by creating an entrepreneurial safe haven in an environment of trust where leaders with a bias for action can thrive.
This is a full-time hybrid role for an Inside Sales Rep. The role is primarily based in our Brierley Hill site, with the flexibility to work from home 2 days per week. The inside sales rep is responsible for driving qualified pipeline growth, managing strategic customer relationships and coordinating closely with our Key Account Managers to maximise opportunities. This role will combine proactive sales, pipeline management, increase growth penetration and support overall commercial growth whilst promoting utilisation of our online platform, increasing digital adoption and supporting the business transition towards AI-driven customer solutions.
Role Responsibilities:
- Generate and qualify new business opportunities through outbound prospecting
- Build and maintain a healthy sales pipeline aligned to revenue targets
- Manage inbound enquiries and convert leads into qualified opportunities
- Pipeline management will be key to driving sales and building relationships
- Develop strong relationships with our Key Account Managers
- Act as primary point of contact for assigned pipeline
- Identify upsell and cross-sell opportunities
- Achieve monthly, quarterly pipeline and revenue KPIs
- Monitor market activity, competitor trends and customer feedback
- Conduct high volume of outbound calls to prospective and existing customers to generate sales
- Identify decision makers, assess prospect needs, budgets, and timelines to determine sales potential
- Follow up marketing leads and inbound enquiries promptly
- Maintain accurate pipeline forecasting and reporting through CRM systems
- Deliver high levels of customer service whilst supporting overall commercial growth
- Promote digital self-serve solutions and support customers in transition to online purchasing channels
- Support the implementation and adoption of AI-enabled sales tools, automation and digital strategies
- Develop a strong understanding of the company’s products/services to confidently communicate value propositions
Experience:
- Proven experience in outbound sales/inside sales
- Comfortable making a high volume of outbound calls
- Strong communication skills with the ability to persuade and influence
- Demonstrate the ability to generate and qualify pipeline opportunities
- Experience managing customer relationships and accounts
- Experience using CRM platforms
- Self-motivated, resilient and target driven
Inside Sales Rep in Brierley Hill employer: NORTEK GLOBAL HVAC (UK) LIMITED
As a leading HVAC company based in Brierley Hill, we pride ourselves on fostering a dynamic work environment that encourages innovation and personal growth. Our hybrid work model offers flexibility, while our commitment to employee development ensures that you will thrive in your role as an Inside Sales Rep. Join us to be part of a team that values quality, customer service, and operational excellence, all while contributing to a healthier and more productive world.
Contact Details:
NORTEK GLOBAL HVAC (UK) LIMITED Recruitment Team
