Tech Lead, CloudOps

About Us

At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle and get the right treatments to the right patients at the right time.

Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, via our market-leading brands, we help our clients:

• Citeline - accelerate the drug development cycle
• Evaluate - bring the right drugs to market
• MMIT - identify barriers to patient access
• Panalgo - turn data into insight faster
• The Dedham Group - think strategically for specialty therapeutics

By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world-class solutions in the USA, UK, The Netherlands, Japan, China and India.

Job Summary

Reports to: Senior Director or above
Direct Reports: None

Overview: DevOps Tech Lead provides technical leadership for DevOps engineering teams, driving automation, CI/CD implementation, and infrastructure as code practices while mentoring engineering staff.

Responsibilities:

• Lead technical design and architecture decisions
• Drive automation and infrastructure as code initiatives using Terraform
• Mentor and guide engineering team members
• Establish development standards and best practices
• Lead complex technical problem resolution
• Coordinate with other technical teams and stakeholders
• Support capacity planning and technology roadmap
• Contribute to technical hiring and team building
• Leverage AI tools to enhance productivity and solution design
• Drive adoption of AI-assisted development practices across the team

Qualifications:

• Bachelor's degree in Computer Science or related field
• 6+ years of DevOps/engineering experience
• Expert knowledge of AWS cloud platform and services
• Advanced proficiency with Terraform for infrastructure as code
• Strong scripting and programming skills (Python, Bash, etc.)
• Experience with CI/CD pipelines and automation tools
• Leadership and mentoring experience
• Strong problem-solving and analytical skills
• Proficiency in using AI tools for code generation, documentation, and problem-solving
• Experience integrating AI assistants into development workflows

Benefits:

• 25 days annual leave, 4 days for volunteering and a personal day
• 5% pension match
• Group Life Assurance (100% employer funded)
• Group Income Protection (100% employer funded)
• Other voluntary benefits such as: Dental, Cash Plan, PMI Excess Cover, Health Screening & Critical Illness

Please Note - All candidates must be authorized to work in the UK. We do not provide visa sponsorship or transfers, now or in the future.

Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age.

Our ethos is to respect and value people's differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual's abilities, skills, performance and behavior and our business requirements.

Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment. Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here, you are welcome.

If you read this job description and feel passion and excitement, we’re just as excited about you.

All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella.

Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address: [email protected]

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.

If you would like more information about how your data is processed, please contact us.

Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.