We are looking to recruit a professional and highly organised Receptionist to be the first point of contact for our business at our head office based on Fifers Lane in Norwich. The successful candidate will present a smart, corporate, and professional image at all times, delivering an excellent standard of customer service to clients, visitors, contractors, and colleagues. Please note this role is being offered on a fixed term contract basis working 40 hours per week. Role Responsibilities
- Provide a professional and welcoming first point of contact for all visitors and clients.
- Answer and direct incoming calls efficiently, taking accurate messages and ensuring enquiries are dealt with promptly.
- Maintaining a tidy and professional reception area.
- Liaise with clients, contractors, and internal departments to ensure information is communicated effectively and appointments are coordinated efficiently.
- Handle incoming and outgoing post, emails, and deliveries in a timely manner. Previous reception, customer service, or administrative experience preferred.
- Excellent interpersonal and communication skills, with a professional, courteous, and confident manner.
- Strong telephone manner with the ability to handle enquiries calmly and efficiently.
- Proficient in Microsoft Office with strong computer literacy.
- Able to work independently as well as collaboratively. Salary of £26,438.07 per annum.
- 20 days annual leave + bank holidays.
- Statutory sickness pay.
- Statutory NEST pension scheme.
- Training and development opportunities.
We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment, and eliminate unlawful and or unfair discrimination.
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Receptionist in Norwich employer: Norse
Joining Team Norse means becoming part of a vibrant and inclusive culture where your contributions truly matter. As a First Officer, you will enjoy a supportive work environment that prioritises teamwork and professional growth, alongside competitive benefits that reflect our commitment to employee well-being. With a focus on safety, excellence, and kindness, Norse Atlantic is dedicated to fostering an atmosphere where every team member can thrive and make a meaningful impact in the aviation industry.
