Passenger Assistant in Norwich

Passenger Assistant in Norwich

Norwich Full-Time 25500 - 25500 £ / year (est.) On-site
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At a Glance

  • Tasks: Support vulnerable children and adults on their journeys, ensuring a caring and safe experience.
  • Company: Norse Transport Division, dedicated to community service in Norfolk.
  • Benefits: Competitive pro-rata salary, annual leave, pension scheme, and ongoing training.
  • Other info: Fixed term contract with opportunities for personal growth and community impact.
  • Why this job: Make a real difference in people's lives while gaining valuable experience.
  • Qualifications: Good geographical knowledge, physical capability, and a caring attitude required.

The predicted salary is between 25500 - 25500 £ per year.

Norse Transport Division are currently seeking an experienced Passenger Assistant to work at our depot based in Norwich. You will work alongside the Minibus Driver to transport our vulnerable children and adults to and from their destinations, supporting their wellbeing, providing a caring tailored service and ensuring a successful journey.

As the Passenger Assistant you will be responsible for playing a vital role in supporting our vulnerable children and adults in their journey. This is an essential service we operate across Norfolk. You will have hands on experience building relationships with our clients providing a caring tailored service to the local community.

This is a physical role as you will often be required to lift wheelchairs and use ratchet straps to secure items in the minibus. This position is being offered on a Fixed Term Contract for 3 months. Our successful candidate will receive a pro‑rate salary for part‑time hours based on the full‑time equivalent salary shown in the advert. An enhanced DBS check will be carried out on the successful applicant. Payment of this will be met by the employer.

We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and/or unfair discrimination.

Qualifications and Skills

  • Good geographical knowledge of local area
  • Able to carry out physical work
  • Previous experience in a care‑based role
  • Supportive and caring attitude
  • Ability to work as part of a team

Benefits

  • £25,500.80 pro‑rate (based on a 40‑hour working week)
  • 20 days annual leave, plus bank holidays
  • Pension & sickness scheme
  • A number of local partnerships and discounts
  • Ongoing training and development opportunities

Passenger Assistant in Norwich employer: Norse

Alliance Norse is an exceptional employer, offering a supportive work culture that prioritises employee development and progression within a national organisation. As a Mobile Caretaker, you will enjoy the benefits of a company vehicle, a competitive pension scheme, and the opportunity to make a meaningful impact in your community by maintaining public spaces across High Peak and Staffordshire Moorlands.

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Contact Details:

Norse Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Passenger Assistant in Norwich

✨Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Norse.

✨Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Norse!

✨Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Norse, will notice your enthusiasm!

✨Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Norse or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Passenger Assistant in Norwich

Geographical Knowledge
Physical Fitness
Experience in Care-based Role
Supportive Attitude
Caring Attitude
Teamwork
Communication Skills

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Norse:Before hitting send, make sure to tailor your application specifically to Norse! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Norse

✨Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

✨Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

✨Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

✨Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.