At a Glance
- Tasks: Support and administer finance systems, focusing on Microsoft Dynamics 365.
- Company: Join Norse Group's dynamic Finance Team in Norwich.
- Benefits: Competitive salary, 25 days annual leave, and career development opportunities.
- Other info: Collaborative environment with opportunities for continuous improvement and growth.
- Why this job: Make a real impact by improving finance systems and user experience.
- Qualifications: Experience in system support, preferably with ERP systems like Dynamics 365.
The predicted salary is between 30000 - 35000 £ per year.
Norse Group have a fantastic opportunity for a Finance Systems Support Analyst to join our Finance Team, this will be on a full time, permanent basis working 37 hours per week, Monday to Friday.
The role as Finance Systems Support Analyst focuses primarily on supporting and administering Microsoft Dynamics 365 (D365 F&O, SCM) and other finance systems through our incident & request process. This role requires excellent written and verbal communication skills directly with end users at all levels. It will also require collaboration with the Group IT Team, Business Process Owners, Operational Managers and external system support partners to ensure issues are resolved and requests are actioned promptly.
Main responsibilities
- System expert with robust understanding of how business processes are being delivered within the system to offer an effective support service.
- Proactively looking to identify and provide solutions to recurring issues to understand whether these indicate a system issue or a potential training requirement.
- Day to day ownership of the support requests queue, ensuring prompt management, clear communication and efficient resolution.
- Timely escalation and ongoing management of requests to internal or external support staff as required.
- Creation and maintenance of training documentation alongside business process owners.
- Providing support and training to users where required to embed processes and improve user knowledge.
- Continuous improvement through knowledge sharing and knowledgebase development.
- Supporting and co-ordinating system testing around upgrades and developments.
- Developing core system reporting and process improvements, working alongside business process owners.
Our Successful Candidate
It is essential that you have a keen interest in developing a career within a systems focussed, finance role, we are also looking for you to demonstrate:
- Extensive System Support experience, ideally within an ERP system Dynamics 365, Netsuite etc.
- Understanding of core business processes around Sales, Purchasing, Treasury, Credit Control, and finance month end close.
- Effective, timely and confident verbal and written communication with end users at all levels whilst resolving issues.
- Ability to work effectively and efficiently in a support request environment and manage multiple varied support requests.
Our Offer
Starting salary of £30,000 - £35,000, 25 Days annual leave +
Systems Analyst in Thirsk employer: Norse Group
At Norse Care, we pride ourselves on being Norfolk's largest care provider, offering a supportive and inclusive work environment where you can truly make a difference in the lives of our residents. With access to fully funded accredited courses, excellent career progression opportunities, and a comprehensive benefits package including enhancements for weekend work and wellness support, we ensure that our employees feel valued and empowered to excel in their roles. Join us at Mayflower Court in Norwich, where compassionate care is at the heart of everything we do, and experience the satisfaction of giving back to your community while advancing your career.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Analyst in Thirsk
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Norse Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Systems Analyst in Thirsk
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Norse Group.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Norse Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Norse Group
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Norse Group.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Norse Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Norse Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
