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- Tasks: Support our care homes with efficient administration and ensure smooth operations.
- Company: Join Norse Care, a friendly and inclusive team dedicated to making a difference.
- Benefits: Competitive pay, personal development, free physiotherapy, and a supportive work environment.
- Why this job: Make a real impact in people's lives while developing your career in a rewarding field.
- Qualifications: Experience in administration or customer service, with GCSEs in core subjects.
- Other info: Access to award-winning training and a range of wellbeing benefits.
The predicted salary is between 20000 - 28000 £ per year.
Join our friendly, supportive and inclusive team at Norse Care to help us make a real difference in the lives of the people we care for.
Role: Business Administrator
Location: Norwich / Norfolk (Travelling to various homes around Norfolk)
Salary: £24,13 Pro Rata
Hours: 30 Hours Per Week
Responsibilities:
- You will support the service with efficient administration which aids the smooth running of the home and contributes to the high level of care delivered.
- Reception duties, providing a professional, efficient service for all communications within the service.
- Providing support to the Registered Managers with regards to rota management, ensuring staff levels are appropriate to deliver the level of care expected.
- Collating and processing payroll information, including completing weekly / monthly returns.
- Undertaking purchase ledger responsibilities.
- Processing HR documentation and supporting the compliance requirements for new staff.
- Data input to accurate record keeping across the service.
- Creation of new admission contract documentation.
- Maintaining & reconciling a petty cash account and other cash-based accounts in line with the NorseCare policy.
- Provide generalist clerical and administrative support for the service as appropriate including daily reception duties.
About you:
We are looking for you to demonstrate extensive previous experience within an administrative role or customer service driven environment. Alongside this you will:
- Hold GCSE (or equivalent) grade C (or Level 4) or above in three core subjects including Maths and English.
- Good understanding of Microsoft Office including Word, Excel and Outlook.
- Excellent timekeeping and ability to meet deadlines.
- High levels of customer care and share our core values: We care completely, We collaborate proactively, We act with integrity, We pursue better, We make it happen.
Why work for Norse Care?
We value the contribution that everyone at Norse Care makes to improving people's lives. It’s important to us that we give you the confidence and knowledge to perform your role to the best of your ability. We provide access to award-winning training, so our service users get the best care, and you have the tools for fantastic self-development, giving you ownership of your career. We want you to succeed!
We understand that working in care can be rewarding but also challenging, so your wellbeing is important to us. From day one, you will have access to a wide range of benefits alongside a great reward package including:
- Competitive rates of pay
- Enhancements for weekends, bank holidays & additional hours
- Personal development and onsite training and paid for courses.
- Access to free physiotherapy and chiropractic treatment
- A 24 / 7 helpline, with calls answered by experienced in-house counsellors, legal and financial specialists
- Reward and Recognition scheme
- A refer a Friend scheme up to the value of £
- NEST Auto-Enrolment pension scheme (subject to eligibility)
- Cycle to Work scheme
Our core values are at the heart of everything we do. We expect all our colleagues to share our vision and values. An enhanced DBS check will be required for our successful candidate, payment will be met by the employer.
We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible. Due to the high number of applications we receive for our vacancies, if you do not hear from us within two weeks of the date you apply, please assume that your application has been unsuccessful.
We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.
Multi-Home Business Support Administrator in Norwich employer: Norse Group
Contact Detail:
Norse Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Home Business Support Administrator in Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector or join relevant groups on social media. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. At Norse Care, they value collaboration and integrity, so think about how your experiences align with their mission and be ready to share those stories.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. This will help you articulate your skills and experiences confidently when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest opportunities there, so keep checking back regularly!
We think you need these skills to ace Multi-Home Business Support Administrator in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your administrative experience and customer service skills, as these are key for the Multi-Home Business Support Administrator role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about working in care and how your values align with ours. Share specific examples of how you've demonstrated our core values in previous roles.
Showcase Your Tech Skills: Since the role requires a good understanding of Microsoft Office, mention any relevant experience you have with Word, Excel, and Outlook. If you’ve used these tools to improve efficiency or organisation, let us know!
Apply Early!: We recommend applying through our website as soon as possible. We may close the vacancy once we receive enough applications, so don’t wait until the last minute to submit your application!
How to prepare for a job interview at Norse Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Multi-Home Business Support Administrator. Familiarise yourself with tasks like payroll processing, rota management, and general clerical duties. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Care Skills
Since this role involves a lot of interaction with staff and service users, be prepared to discuss your previous experience in customer service. Think of specific examples where you went above and beyond to provide excellent support. This will highlight your alignment with Norse Care's core values.
✨Brush Up on Microsoft Office
As you'll be using Microsoft Word, Excel, and Outlook regularly, it’s crucial to showcase your proficiency in these tools. Consider preparing a few examples of how you've used these applications in past roles, especially for data input and record keeping, to illustrate your capabilities.
✨Emphasise Your Time Management Skills
With a focus on meeting deadlines and managing multiple tasks, be ready to discuss how you prioritise your workload. Share specific strategies or tools you use to stay organised, as this will demonstrate your ability to thrive in a busy environment like Norse Care.