General Maintenance Manager - Norwich

General Maintenance Manager required at Norse TFM

Norwich, Norfolk – NR6 6EQ

Up to £47,943.10 per annum, depending on experience

40 hours per week

Monday to Friday

We are expanding our team and are looking for a motivated General Maintenance Manager to lead and manage a fantastic team of supervisors along with their teams of carpenters, electricians, plumbers, and multi-skilled engineers. To deliver planned, reactive and project works across the east of England for our public and private customers. This is a key position within the management structure accountable for the engineering team.

This role is being offered on a permanent, full-time basis working 40 hours per week.

Due to the travel requirements of this role, a Full Clean UK Driving Licence is required.

Role Responsibilities

• Direct management of specialist trade supervisors.

• Responsibility for frontline engineering and maintenance operations.

• Authority to make operational decisions affecting maintenance delivery and asset reliability.

• Accountability for maintenance performance, statutory compliance, and engineering standards.

• Overseeing project and small works delivery. Including but not limited to Pre-assessment, Progress updates, Quality Assurance and adherence to strict H+S, building regulations and CDM requirements.

• Lead operational response to significant maintenance incidents and infrastructure failures.

• Managing the engineering audit schedule.

• Ensuring effective, planning, and scheduling of multiple ongoing works across the area of operation.

• Deputise for their line manager when necessary.

• Effectively manage a 24-hour call-out rota provision across multiple trades.

• Potential working away, including night working and weekends if required.

• Communicating clearly with clients, Operations Support Manager and Senior Management continuously adapting to their needs to ensure a quality service is delivered to the customer.

• Provide technical guidance and support to specialist supervisors and operational stakeholders.

• Investigate equipment failures, recurring defects, and service issues, implementing sustainable solutions.

• Ensure risk assessments, method statements, and safe systems of work are implemented and maintained.

Our Successful Candidate

• Significant experience within the building maintenance industry with exceptional knowledge of facilities engineering or trade discipline.
• Proven experience leading multidisciplinary maintenance teams through specialist trade supervisors.
• Drive and motivation to lead and develop teams demonstrating ownership and accountability for the people and work under your remit.
• Demonstrable experience in budget management, contractor management, and compliance oversight.
• Flexible approach to working hours.
• Ability to work directly with customers to develop long lasting trusted relationships.
• Extensive experience or qualification in a supervisory or management capacity.
• Full Clean UK driving licence.
• Strong communication skills, initiative & ability to work independently and in a team.
• Intermediate skills in MS Office applications and field management systems.

Our Offer

• 25 days Annual Leave + Bank Holidays.
• Company pension scheme.
• Company sickness scheme.
• Ongoing training and career development opportunities.
• Supportive team culture & long-term opportunities.

An enhanced DBS check will be required for our successful candidate; payment will be met by the employer.

We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment, and eliminate unlawful and or unfair discrimination.

We reserve the right to close this vacancy once we have received sufficient applications. If you have not been contacted within two weeks of the date you apply, please assume that your application has not been successful and will not be progressed to the next stage.