Group Quality Advisor

Group Quality Advisor

Norwich Full-Time 31000 - 41000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join a dynamic team ensuring quality standards across the UK’s leading Local Authority Trading Organisation.
  • Company: Be part of Norse Group, a top player in local authority services with a commitment to quality.
  • Benefits: Enjoy 25 days annual leave, a sickness scheme, and access to exclusive company discounts.
  • Why this job: Make a real impact by improving quality processes and collaborating with diverse teams nationwide.
  • Qualifications: Previous experience in quality roles is essential; ISO certifications are a plus.
  • Other info: Opportunities for career progression and a supportive, inclusive work culture await you.

The predicted salary is between 31000 - 41000 £ per year.

Group Quality Advisor

£37,121.10

25 Days annual leave + bank holidays

37 Hours per week

Working as a Quality Advisor in the Quality Team within a thriving SHEQ Department supporting the UK’s leading Local Authority Trading Organisation, you will be helping to deliver new & existing quality systems, support and advice across the Norse Group, ensuring that our products and services meet all regulatory & certification standards relating to ISO9001:2015.

The role

As a team of 3 Quality Advisors reporting to the Group Quality Manager, you will be working closely together, supporting around 30 business areas at locations across the UK. Building effective communication channels and collaborative partnerships to ensure business areas maintain the highest standards of quality and compliance.

Your collaboration will be key in identifying areas for improvement, implementing best practices, and providing support to all employees and fostering strong connections to help create a consistent and exceptional support service across all locations.

You will understand the need to work with a variety of diverse scopes within the Group and be able to tailor your working practices to suit.

  • Retaining of our ISO 9001:2015, 14001:2015 and 45001:2018 certifications
  • Ensuring business area compliance with the Company’s integrated management systems.
  • Adhering to and promoting ISO and regulatory compliance across business areas.
  • Advising and supporting business areas to develop and improve all quality processes and procedures.
  • Using promoting and supporting the SHEQ systems Platform.
  • Collaborating with all SHEQ disciplines as needed to support ISO integrated 9001, 14001, and 45001 certification audits.
  • Liaising with Audit team to enable timely support to business areas to assist with minor and major non-conformance closure.
  • Providing active support for SHEQ Team projects and initiatives.

Skills and Competencies

  • Previous experience in a quality advisor or quality support role (Essential)
  • ISO 9001:2015 Lead auditor certification (Advantageous). Prepared to achieve if not already held.
  • Knowledge of ISO standards 14001:2015 and 45001:2018 (advantageous).
  • Proficient in Microsoft Office 365 particularly Excel, Word, PowerPoint and TEAMS (Essential)
  • Experience communicating with stakeholders.
  • Strong organisational and communication skills both written and verbal
  • Effective planning skills, excellent attention to detail and ability to organise and prioritise own workload.
  • Driving License
  • Positive, Proactive and Perceptive
  • Self-motivated
  • Dependable team player
  • Competent and confident to travel to various locations across the UK using pool vehicles with occasional overnight stays.

Our offer

  • £37,121.10
  • 25 Days annual leave + bank holidays
  • 8 week sickness scheme + Stat Nest Pension
  • Access to company discounts and offers
  • Excellent career progression

We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.

Please read the attached job description and person specification to ensure you meet the criteria for the role before applying.

We reserve the right to close this vacancy once we have received sufficient applications. If you have not been contacted within two weeks of the closing date, please assume that your application has not been successful and will not be progressed to the next stage.

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Group Quality Advisor employer: Norse Group

As a Group Quality Advisor at Norse Group, you will join a dynamic and supportive SHEQ Department that values collaboration and continuous improvement. With 25 days of annual leave plus bank holidays, a robust sickness scheme, and excellent career progression opportunities, we foster a work culture that prioritises employee well-being and professional growth. Our commitment to diversity and equality ensures a welcoming environment where your contributions are valued across various business areas throughout the UK.
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Contact Detail:

Norse Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Group Quality Advisor

✨Tip Number 1

Familiarise yourself with ISO standards, especially ISO 9001:2015, as this is crucial for the role. Consider joining online forums or groups where quality professionals discuss best practices and challenges related to these standards.

✨Tip Number 2

Network with current or former employees in similar roles within the SHEQ sector. They can provide insights into the company culture and expectations, which can help you tailor your approach during interviews.

✨Tip Number 3

Demonstrate your communication skills by preparing examples of how you've effectively collaborated with diverse teams in the past. This will show your ability to build relationships and support various business areas.

✨Tip Number 4

Be ready to discuss your organisational skills and how you prioritise tasks. Prepare specific scenarios where you've successfully managed multiple projects or deadlines, as this will highlight your ability to handle the workload in this role.

We think you need these skills to ace Group Quality Advisor

ISO 9001:2015 Lead Auditor Certification
Knowledge of ISO 14001:2015 and 45001:2018
Proficient in Microsoft Office 365 (Excel, Word, PowerPoint, TEAMS)
Strong Organisational Skills
Effective Communication Skills (Written and Verbal)
Attention to Detail
Ability to Prioritise Workload
Stakeholder Communication Experience
Self-Motivated
Dependable Team Player
Positive and Proactive Attitude
Competence in Travel and Use of Pool Vehicles

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Group Quality Advisor position. Familiarise yourself with ISO standards mentioned in the job description, as well as the specific skills and competencies required.

Tailor Your CV: Customise your CV to highlight relevant experience in quality advisory roles. Emphasise your knowledge of ISO 9001:2015, 14001:2015, and 45001:2018, as well as your proficiency in Microsoft Office 365. Use specific examples to demonstrate your skills and achievements.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for quality assurance and your understanding of the role. Mention how your previous experiences align with the responsibilities outlined in the job description, and express your enthusiasm for contributing to the Norse Group's quality systems.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your application is clear, concise, and professional, as attention to detail is crucial in a quality advisor role.

How to prepare for a job interview at Norse Group

✨Showcase Your Quality Experience

Make sure to highlight your previous experience in quality advisory roles. Be prepared to discuss specific examples of how you've implemented quality systems or improved processes in past positions.

✨Familiarise Yourself with ISO Standards

Since the role involves ISO 9001:2015, 14001:2015, and 45001:2018, brush up on these standards. Be ready to explain how you have applied these standards in your work or how you plan to do so.

✨Demonstrate Strong Communication Skills

As a Group Quality Advisor, effective communication is key. Prepare to discuss how you've successfully communicated with stakeholders in the past and how you would approach collaboration within the team.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and ability to handle non-conformance issues. Think of scenarios where you've had to identify areas for improvement and how you approached them.

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