At a Glance
- Tasks: Manage business support, build relationships, and drive system improvements.
- Company: Join Norse TFM, a leader in facilities management based in Norwich.
- Benefits: Enjoy a competitive salary, 25 days leave, and a pension scheme.
- Other info: Full UK driving licence needed for site travel.
- Why this job: Be part of a dynamic team focused on innovation and continuous improvement.
- Qualifications: Strong communication skills and proficiency in MS Office required.
The predicted salary is between 30000 - 52000 £ per year.
Salary £37,225.59
Hours: 40 hours per week
Full UK Driving Licence Required
Norse TFM have an excellent opportunity for a Business Support Manager to join the team on a full time, permanent basis at our Head Office in Norwich - Unity Place.
The role
Join our dynamic Business Support Team as a Business Support Manager and play a key role in keeping our operations running smoothly. You will be part of a supportive and collaborative team that values problem-solving, innovation, and continuous improvement. Working closely with colleagues across TFM, you will provide expert support and guidance to help them deliver outstanding service on their contracts. This is a great opportunity to grow your leadership skills, collaborate with a supportive team, and make a real impact on the success of our business.
You will;
- Build strong working relationships across the business
- Be the go-to person for information system excellence and troubleshooting
- Provide training support and coordinate future system development, as well as providing business intelligence and data insights and trends
- Lead best practice sharing and continuous improvement projects across FM
- Assist and support each contract area to identify areas of improvement and implement solutions as required
Our successful candidate
- A Strong communicator able to influence, negotiate, and bring a positive, can-do approach
- Adept with software and systems confident using MS Office (Word, Excel, Outlook, PowerPoint) and systems such as CAFM, job management and invoicing tools
- Organised and efficient skilled at managing time, priorities and deadlines independently
- A good relationship builder able to work with a wide range of internal teams and external partners
- A creative problem solver innovative and resourceful when tackling challenges
- Detail-oriented ensuring accuracy in all aspects of work
- Flexible and mobile full UK driving licence required, with travel to other sites
Our offer
- Salary £37,225.59
- 25 days annual leave + bank holidays
- 4+4 Sickness scheme
- Stat Nest Pension
We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.
We reserve the right to close this vacancy once we have received sufficient applications. If you have not been contacted within two weeks of the closing date, please assume that your application has not been successful and will not be progressed to the next stage.
Business Support Manager in Norwich employer: Norse Group
Norse TFM is an exceptional employer, offering a supportive work culture that values collaboration and continuous improvement. Located in the vibrant city of Norwich, our Head Office provides a dynamic environment where employees can thrive, with ample opportunities for professional growth and development. We prioritise employee well-being with generous benefits, including a competitive salary, annual leave, and a robust pension scheme, making us an attractive choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Manager in Norwich
✨Get Involved in Industry Events
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✨Engage in Professional Networks
Join professional management associations relevant to your career goals. These networks often host workshops, panels, and networking events that can put you in front of hiring managers. Plus, they can give you the scoop on upcoming roles, such as the full-time positions with companies like Norse Group.
✨Showcase Your Leadership Skills
When reaching out to potential employers, particularly for leadership roles, demonstrate your leadership capabilities with real examples. Share stories from your previous positions that illustrate how you handled challenges and drove results. This will help you stand out when you apply to places like Norse Group.
✨Tailor Your LinkedIn Presence
Ensure your LinkedIn profile is specifically tailored to corporate leadership. Highlight achievements, showcase relevant content and engage with posts in management groups. This not only builds your credibility but keeps you on the radar of companies looking for candidates like you as they post full-time opportunities.
We think you need these skills to ace Business Support Manager in Norwich
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Norse Group.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Norse Group. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Norse Group
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Norse Group, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Norse Group, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Norse Group could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Norse Group as they’re likely seeking a candidate who can enhance their workplace culture.
