At a Glance
- Tasks: Support our team with efficient administration and help improve lives at The Lawns.
- Company: Join Norfolk’s largest care provider in a friendly, inclusive environment.
- Benefits: Competitive pay, personal development, free physiotherapy, and a supportive work culture.
- Why this job: Make a real difference in your community while growing your career.
- Qualifications: Experience in administration or customer service, with strong Microsoft Office skills.
- Other info: Access to award-winning training and a range of wellbeing benefits.
The predicted salary is between 22000 - 30000 £ per year.
Join our friendly, supportive and inclusive team at The Lawns to help us make a real difference in the lives of the people we care for.
We currently have the exciting opportunity for a Business Administrator to join our busy team on-site at The Lawns, Great Yarmouth on a permanent basis working 21 hours per week.
A day in the life:
- Support the service with efficient administration which aids the smooth running of the home and contributes to the high level of care delivered.
- Reception duties, providing a professional, efficient service for all communications within the service.
- Providing support to the Registered Managers with regards to rota management, ensuring staff levels are appropriate to deliver the level of care expected.
- Collating and processing payroll information, including completing weekly/monthly returns.
- Undertaking purchase ledger responsibilities.
- Processing HR documentation and supporting the compliance requirements for new staff.
- Data input to accurate record keeping across the service.
- Creation of new admission contract documentation.
- Maintaining & reconciling a petty cash account and other cash-based accounts in line with the NorseCare policy.
- Provide generalist clerical and administrative support for the service as appropriate including daily reception duties.
About you:
We are looking for you to demonstrate extensive previous experience within an administrative role or customer service driven environment. Alongside this you will:
- Hold GCSE (or equivalent) grade C (or Level 4) or above in three core subjects including Maths and English.
- Good understanding of Microsoft office including use of Word, Excel and Outlook.
- Excellent timekeeping and ability to meet deadlines.
- High levels of customer care and share our core values: We care completely, We collaborate proactively, We act with integrity, We pursue better, We make it happen.
Why work for Norse Care?
We value the contribution that everyone at Norse Care makes to improving people’s lives. It’s important to us that we give you the confidence and knowledge to perform your role to the best of your ability. We provide access to award-winning training, so our service users get the best care, and you have the tools for fantastic self-development, giving you ownership of your career. We want you to succeed!
We understand that working in care can be rewarding but also challenging, so your wellbeing is important to us. From day one, you will have access to a wide range of benefits alongside a great reward package including weekend working enhancements, including:
- Competitive rates of pay.
- Enhancements for weekends, bank holidays & additional hours.
- Personal development and onsite training and paid for courses.
- Access to free physiotherapy and chiropractic treatment.
- A 24/7 helpline, with calls answered by experienced in-house counsellors, legal and financial specialists.
- Reward and Recognition scheme.
- A refer a Friend scheme up to the value of £250.
- NEST Auto-Enrolment pension scheme (subject to eligibility).
- Cycle to Work scheme.
An enhanced DBS check will be required for our successful candidate, payment will be met by the employer. We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible. Due to the high number of applications we receive for our vacancies, if you do not hear from us within two weeks of the date you apply, please assume that your application has been unsuccessful. We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.
Business Administrator - The Lawns employer: Norse Group
Contact Detail:
Norse Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Administrator - The Lawns
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector or join relevant groups online. You never know who might have the inside scoop on job openings at places like The Lawns.
✨Tip Number 2
Prepare for that interview! Research The Lawns and think about how your skills as a Business Administrator can make a difference. Be ready to share examples of your past experiences that align with their values.
✨Tip Number 3
Show off your personality! When you get the chance to meet the team, let your enthusiasm shine through. They’re looking for someone who fits into their friendly and supportive culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at The Lawns.
We think you need these skills to ace Business Administrator - The Lawns
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Administrator role at The Lawns. Highlight your relevant experience in administration and customer service, and don’t forget to mention your skills with Microsoft Office!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in care and how your values align with ours. Keep it friendly and professional, just like us!
Showcase Your Skills: In your application, be sure to showcase your organisational skills and attention to detail. Mention any experience with payroll, HR documentation, or data input, as these are key for the role.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us, so we can get to know you better!
How to prepare for a job interview at Norse Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Business Administrator at The Lawns. Familiarise yourself with the key responsibilities like payroll processing and rota management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your previous administrative roles or customer service experiences that highlight your skills. Think about times when you demonstrated excellent timekeeping, customer care, or problem-solving abilities. This will help you stand out as a candidate who aligns with their core values.
✨Practice Common Questions
Anticipate common interview questions related to administration and customer service. Practice your responses, focusing on how your skills and experiences make you a great fit for the team. Don't forget to prepare questions to ask them too; it shows you're engaged and interested!
✨Be Yourself
The Lawns values inclusivity and support, so let your personality shine through during the interview. Be honest about your strengths and areas for growth. Showing authenticity can help build rapport with the interviewers and demonstrate that you share their vision and values.