Works Coordinator - Norwich

Works Coordinator required at Norse Head Office in Norwich

Norwich, Norfolk – NR6 6EQ

Up to £29,103.46 per annum, DOE

Monday to Friday, 8am to 4:30pm

Norse Group are a lead facilities management services provider built on a foundation of joint ventures with Local Government partners. We currently have an exciting new opportunity for a Works Coordinator to join our team at our Head Office in Norwich on a full-time basis.

Role Responsibilities

As one of our Works Coordinators, your role is to provide administrative, planning and support services to an in-house team of Maintenance Engineers and Sub-Contractor for a new private retail client. You will also be responsible for:

• Responding to work requests, allocating work to the internal maintenance providers, external contractors, or other Norse teams in a timely manner.
• Raising purchase orders for materials and external contractors, receipting related invoices.
• Monitoring work requests to ensure satisfactory conclusion and ensuring system information is accurate and current.
• Delivery of the full works order lifecycle for reactive & PPM work for internal and external contractors, ensuring work is effectively allocated, delivered and closed correctly within agreed timelines.
• Providing administrative support in the processing the provision of the required financial information to colleagues for client invoicing.
• Purchasing materials and arranging delivery on correct dates to correct locations.
• Monitoring the tracking of client projects and PPM schedules and provide accurate progress updates to client.
• Assisting the management with the prioritisation of work across the client’s portfolio.

Our Successful Candidate

• Experience of working in a customer facing role
• Competent in use of Microsoft Office software (Word, Excel, Outlook etc.) and information databases
• Capable of multi-tasking and working to deadlines.
• Excellent communication skills both written and verbal.
• Previous experience in Building Maintenance Provision

Our Offer

• Competitive Salary
• 25 days annual leave + bank holidays
• Company Pension Scheme
• Company Sickness Scheme

An enhanced DBS check will be required for our successful candidate; payment will be met by the employer.

We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.

We reserve the right to close this vacancy once we have received sufficient applications. If you have not been contacted within two weeks of the date you applied, please assume that your application has not been successful and will not be progressed to the next stage.