At a Glance
- Tasks: Support and administer finance systems, focusing on Microsoft Dynamics 365.
- Company: Join Norwich Norse Group's dynamic Finance Team.
- Benefits: Competitive salary, 25 days leave, sickness pay, and pension scheme.
- Other info: Collaborative environment with opportunities for continuous improvement and growth.
- Why this job: Kickstart your career in a systems-focused finance role with real impact.
- Qualifications: Experience in system support, ideally with ERP systems like Dynamics 365.
The predicted salary is between 30000 - 35000 £ per year.
Norwich Norse Group have a fantastic opportunity for a Finance Systems Support Analyst to join our Finance Team. This will be on a full time, permanent basis working 37 hours per week, Monday to Friday. The role focuses primarily on supporting and administering Microsoft Dynamics 365 (D365 F&O, SCM) and other finance systems through our incident & request process. This role requires excellent written and verbal communication skills directly with end users at all levels. It will also require collaboration with the Group IT Team, Business Process Owners, Operational Managers and external system support partners to ensure issues are resolved and requests are actioned promptly.
Main responsibilities:
- System expert with robust understanding of how business processes are being delivered within the system to offer an effective support service.
- Proactively looking to identify and provide solutions to recurring issues to understand whether these indicate a system issue or a potential training requirement.
- Day to day ownership of the support requests queue, ensuring prompt management, clear communication and efficient resolution.
- Timely escalation and ongoing management of requests to internal or external support staff as required.
- Creation and maintenance of training documentation alongside business process owners.
- Providing support and training to users where required to embed processes and improve user knowledge.
- Continuous improvement through knowledge sharing and knowledgebase development.
- Supporting and co-ordinating system testing around upgrades and developments.
- Developing core system reporting and process improvements, working alongside business process owners.
Our Successful Candidate:
It is essential that you have a keen interest in developing a career within a systems focussed, finance role. We are also looking for you to demonstrate:
- Extensive System Support experience, ideally within an ERP system Dynamics 365, Netsuite etc.
- Understanding of core business processes around Sales, Purchasing, Treasury, Credit Control, and finance month end close.
- Effective, timely and confident verbal and written communication with end users at all levels whilst resolving issues.
- Ability to work effectively and efficiently in a support request environment and manage multiple varied support requests.
Our Offer:
Starting salary of £30,000 - £35,000, 25 Days annual leave + bank holidays, 8-week sickness pay scheme + Stat NEST Pension.
We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.
Systems Analyst in Norwich employer: Norse Group LTD
Norwich Norse Group is an excellent employer that values its employees by offering a supportive work environment and opportunities for professional growth within the finance sector. With a commitment to diversity and equality, the company provides a competitive salary, generous annual leave, and a robust sickness pay scheme, ensuring that employees feel valued and supported in their roles. Located in Norwich, the collaborative culture fosters teamwork and continuous improvement, making it an ideal place for those looking to develop their careers in finance systems support.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Analyst in Norwich
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Norse Group LTD. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Systems Analyst in Norwich
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Norse Group LTD.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Norse Group LTD's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Norse Group LTD
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Norse Group LTD.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Norse Group LTD will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Norse Group LTD employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
