At a Glance
- Tasks: Support facilities management and ensure a safe, welcoming environment for residents and staff.
- Company: Join Norse Group, a supportive team focused on collaboration and professional growth.
- Benefits: Competitive salary, 25 days leave, pension scheme, and a positive workplace culture.
- Other info: Opportunity for career development in a reputable company with strong values.
- Why this job: Make a real impact in a role that keeps people safe and services running smoothly.
- Qualifications: Organised, proactive, and confident in communication; health & safety knowledge is a plus.
The predicted salary is between 40500 - 49500 £ per year.
- Assistant Facilities Manager required at Mayflower Court Care Home
- Norwich, Norfolk -NR5 9BF
- 40 hours per week
- Monday to Friday - 8am-4:30pm
We are looking for an organised, proactive, and people-focused Assistant Facilities Manager to support the delivery of our Facilities Management (FM) service contract at Mayflower .
This role plays a key part in ensuring our site remains safe, compliant, well-maintained, and welcoming for everyone who lives, works, or visits here.
You will work across a broad range of FM areas including health & safety, maintenance, compliance, procurement, contractor management, and project support.
You will also lead the Domestic, Laundry, and Site Support teams, helping to create a warm and caring environment that reflects the Norse Group Values and culture.
This role works closely with the Housing with Care and Dementia Care Home Managers, the Catering Operations Manager, and Saffron Housing Management.
Key Responsibilities
- Support the delivery and coordination of all FM services to meet agreed service levels.
- Act as a main point of contact for day-to-day facilities queries and operational issues.
- Help plan, manage, and monitor essential services to ensure full regulatory and health & safety compliance.
- Oversee the delivery of planned and reactive maintenance, ensuring all work is completed to a high standard.
- Manage all administrative tasks in relation to CAFM system.
- Produce purchase orders and work orders as required.
- Liaise with contractors, suppliers, stakeholders, and site users regarding ongoing works.
- Support and coordinate facilities-related projects when required.
- Lead and support the Domestic, Laundry, and Site Support teams in daily operations.
- Assist the Facilities Manager and/or Contracts Manager as needed.
- Undertake general administrative tasks and other duties appropriate to the role.
About You
We are looking for someone who is
- Organised and able to manage multiple tasks effectively
- Confident in communicating with staff, residents, contractors, and stakeholders
- Knowledgeable about health & safety and building compliance (or willing to learn)
- Comfortable leading small teams and supporting a positive workplace culture
- Proactive, reliable, and committed to maintaining high service standards
- A full UK driving licence
- We Offer
- Competitive Salary
- 25 days annual leave + bank holidays
- 4+4 Sickness scheme
- Company pension scheme
Why join us?
At Norse Group, you’ll be part of a supportive and forward-thinking team that values collaboration, problem-solving, and professional growth.
You’ll have the chance to make a tangible impact in a role where your expertise keeps people safe and services running.
In return, we offer a competitive package, opportunities for development, and the chance to be part of a company with a strong reputation for delivering quality services.
An enhanced DBS check will be required for our successful candidate, payment will be met by the employer.
We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.
We reserve the right to close this vacancy once we have received sufficient applications.
If you have not been contacted within four weeks of the date you apply, please assume that your application has not been successful and will not be progressed to the next stage.
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Assistant Facilities Manager - Mayflower Court Care Home in Norwich employer: Norse Group LTD
Norse Group LTD is an exceptional employer that prioritises the well-being and development of its Care Support Workers. Located in the welcoming community of Chedgrave, employees benefit from a supportive team environment, competitive pay with weekend enhancements, and access to comprehensive health resources. With a strong commitment to employee growth through funded training, Norse Group fosters a culture of empowerment and dignity, making it a truly rewarding place to work.
