At a Glance
- Tasks: Lead client contracts and manage a dynamic facilities management team.
- Company: Join Norse TFM, a supportive and diverse workplace.
- Benefits: Competitive salary, 25 days leave, pension scheme, and recognition for hard work.
- Other info: Full UK driving licence required due to travel; great career growth opportunities await!
- Why this job: Make a real impact while developing your leadership skills in a fast-paced environment.
- Qualifications: Experience in project or contract management and strong relationship-building skills.
The predicted salary is between 49427 - 53214 £ per year.
40 Hours per week — Monday-Friday 08:00-16:30
From £49,427.79 to £53,214.59 DOE
Join Norse TFM and take charge of key client contracts. This is a chance to truly own performance, lead a great team, and make a tangible impact on our service delivery. We're searching for someone who takes pride in managing complex operations and building strong client partnerships. If you're a hands‑on leader who can balance financial goals with outstanding service, and you're keen to drive improvements, then this role is for you.
What You’ll Do:
- Leading your team: Providing clear direction and communication to your facilities management team, including middle and first‑line managers and their direct reports.
- Building client trust: Managing client relationships effectively through clear communication, regular meetings, and proactively setting expectations.
- Meeting contract targets: Ensuring all contractual agreements and key performance indicators (KPIs) are met, including completing statutory and non‑statutory Planned Preventative Maintenance (PPM) schedules on time.
- Managing workflows: Making sure our CAFM (Computer‑Aided Facilities Management) system is used correctly. You’ll keep Work In Progress for both reactive and planned tasks moving smoothly, ensuring contractual response times and uploading all necessary evidence to the system.
- Controlling finances: Ensuring Profit.
Requirements:
- Prior experience in a Project Manager or Contracts Manager role, ideally within a facilities management (FM) setting.
- Experience in managing diverse teams and contractors.
- Familiarity with managing compliance using information systems (such as CAFM).
- Experience of working in both the private and public sectors.
- The ability to organise and manage your own workload and your team’s tasks in a busy, deadline‑driven environment.
- A strong talent for building good relationships with a wide range of colleagues and external partners.
- A full UK Driving Licence is essential due to travel requirements.
What We Offer:
- A competitive salary of up to £53,214.59, dependent on experience (DOE).
- 25 days of annual leave, plus all recognised bank holidays.
- A 4+4 sickness scheme.
- Access to a Statutory Nest pension scheme.
We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.
Contract Manager employer: Norse Group LTD
At Norse TFM, we pride ourselves on fostering a supportive and inclusive work environment where your contributions are valued and recognised. As a Contract Manager, you will have the opportunity to lead a dedicated team, manage key client contracts, and drive service improvements in a dynamic setting. With competitive salaries, generous leave entitlements, and a commitment to employee growth and diversity, Norse TFM is an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the lookout for a Contract Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their values and how they manage contracts. This will help you tailor your answers and show that you're genuinely interested in making an impact at Norse TFM.
✨Tip Number 3
Practice your leadership skills! Be ready to discuss how you've successfully led teams in the past, especially in managing complex operations. Use specific examples to demonstrate your ability to build strong client partnerships and meet contract targets.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and taking charge of key client contracts.
We think you need these skills to ace Contract Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Contract Manager role. Highlight your experience in managing client relationships and leading teams, as these are key aspects of the job. We want to see how your skills align with what we're looking for!
Showcase Your Achievements:Don’t just list your responsibilities; share specific achievements that demonstrate your ability to meet contract targets and manage workflows effectively. Use numbers and examples to illustrate your impact – we love seeing tangible results!
Be Clear and Concise:When writing your application, keep it clear and to the point. Avoid jargon and make sure your communication is straightforward. We appreciate a well-structured application that’s easy to read and gets straight to the heart of your qualifications.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Norse Group LTD
✨Know Your Contracts Inside Out
Before the interview, make sure you thoroughly understand the key aspects of contract management. Familiarise yourself with common terms, KPIs, and compliance requirements relevant to the role. This will not only help you answer questions confidently but also demonstrate your genuine interest in the position.
✨Showcase Your Leadership Skills
As a Contract Manager, leading a team is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on communication and direction. Be ready to discuss specific situations where you built trust with clients or improved team performance.
✨Demonstrate Financial Acumen
Since controlling finances is a key part of the role, brush up on your financial management skills. Be prepared to discuss how you've previously balanced financial goals with service delivery. Highlight any experience you have with budgeting or cost control in a facilities management context.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows that you're not just interested in the job, but also in how you can contribute to their success and fit into their team.
