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For Companies At a Glance
- Tasks: Lead a team to deliver high-quality care and improve service standards.
- Company: Norse Care, Norfolk's largest care provider with a focus on community and support.
- Benefits: Competitive salary, generous leave, training opportunities, and wellbeing resources.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Experience in social care management and strong leadership abilities required.
- Other info: Join a supportive environment with excellent career growth and a commitment to diversity.
The predicted salary is between 41000 - 58000 ÂŁ per year.
Overview
Registered Manager – Westfields, Norse Care
Circa ÂŁ48,405.91 per annum, depending on experience. Swaffham. Full-Time, Permanent.
About the Role
Norse Care is offering an opportunity for a Registered Manager to work collaboratively at Westfields, located in Swaffham, Norfolk.
Registered Managers are supported by their Deputy Manager and Business Administrator and will be responsible for the day-to-day operation of the service. The successful applicant will work closely with, and lead their team, ensuring high quality care is delivered at all times.
As the Registered Manager you will lead your team successfully to deliver high quality care to residents, collaboratively sharing responsibilities and working together to ensure the delivery of outstanding care, and a thriving, supportive community for residents, families, and staff.
Responsibilities
- Working closely with the home\\\’s key stakeholders to define and implement the service improvement plan ensuring that all staff deliver a high-quality service and uphold our values, aiming to achieve a good/outstanding CQC rating.
- Ensuring each resident is provided with person-centred care according to their regularly reviewed care plan and risk assessments.
- Ensuring all employees are supported with inductions, probation meetings, supervision and appraisals to ensure a positive high-performance culture, including identifying training needs as required and supporting staff wellbeing.
- Complying with the Health and Social Care Act 2008, CQC regulations and Norse Care policies and procedures.
- Effectively managing the home budget, meeting financial targets and maintaining 95% occupancy.
- Developing opportunities for improving the standard of care by encouraging engagement from relatives, friends and key stakeholders in the local community; proactively using feedback to ensure a journey of continuous improvement.
Qualifications
- Experience as a Deputy Manager or Registered Manager within a Social Care setting, with a track record of achieving \”good\” or \”outstanding\” results at CQC inspection.
- Fantastic leadership and communication skills, with an excellent ability to build strong, professional working relationships.
- Experience in ensuring high-quality, person-centred care is delivered in line with regulations and legislation.
- Level 5 Diploma and Level 4 NVQ in Health and Social Care or Registered Managers Award or equivalent experience.
Why work for Norse Care?
Norse Care are Norfolk\\\’s largest care providers with 33 care homes and schemes, delivering dedicated and high quality care services throughout the region. Our residents and tenants are at the heart of everything we do, and we build teams of caring professionals to ensure their needs remain our priority.
We are industry leaders in delivering high quality, person-centred care, being recognised regionally and nationally for our service through a number of \”outstanding\” CQC ratings and awards.
In return we offer
- 26 days annual leave + bank holidays, occupational sickness scheme + pension scheme
- A comprehensive induction programme and ongoing support from Regional Directors and Head Office Management teams
- Fully supported personal development to achieve your career aspirations through award winning training and courses paid for by Norse Care
- Norse Care is passionate about wellbeing, with a resource hub available 24/7, free physiotherapy and counselling via external providers
- Blue light Card with access to hundreds of discounts and benefits
- + many more!
An enhanced DBS check will be required for our successful candidate, payment will be met by the employer.
We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.
We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.
Due to the high numbers of applications we receive for our vacancies, if you do not hear from us within 2 weeks of the date you apply, please assume that your application has been unsuccessful for this position.
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Registered Manager - Westfields employer: Norse Commercial Services Limited
Contact Detail:
Norse Commercial Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Registered Manager - Westfields
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, especially those who might know someone at Norse Care. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your leadership skills and examples of high-quality care you've delivered. We want to hear how you’ve made a difference in previous roles!
✨Tip Number 3
Show your passion for person-centred care during your discussions. Share stories that highlight your commitment to residents and how you’ve engaged with families and communities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Registered Manager - Westfields
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Registered Manager. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Leadership Skills: As a Registered Manager, you'll be leading a team, so don’t forget to emphasise your leadership and communication skills. Share specific examples of how you've successfully managed teams in the past.
Highlight Your Care Experience: We want to see your track record in delivering high-quality, person-centred care. Include details about your previous roles and any achievements related to CQC ratings or service improvements.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Norse Commercial Services Limited
✨Know Your Stuff
Make sure you’re familiar with the Health and Social Care Act 2008 and CQC regulations. Brush up on Norse Care’s values and how they align with your own approach to person-centred care. This will show that you’re not just interested in the role, but that you understand the framework within which you’ll be working.
✨Showcase Your Leadership Skills
Prepare examples of how you’ve successfully led a team in the past. Think about specific situations where you’ve motivated staff, handled conflicts, or improved service quality. Being able to articulate your leadership style and its impact on team performance will resonate well with the interviewers.
✨Engage with the Community
Since the role involves improving care standards through community engagement, come prepared with ideas on how to involve residents' families and local stakeholders. Discuss any previous experiences where you’ve successfully implemented community feedback into care practices.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could include inquiries about the current challenges the home is facing or how success is measured in this role. It shows you’re genuinely interested and thinking ahead about how you can contribute.