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- Tasks: Lead a team to deliver high-quality care in a supportive community.
- Company: Norse Care is Norfolk's largest care provider, dedicated to person-centred services.
- Benefits: Enjoy 26 days annual leave, training opportunities, and a fantastic refer-a-friend scheme.
- Why this job: Join an award-winning team recognised for outstanding care and make a real difference.
- Qualifications: Experience as a Deputy or Registered Manager with relevant qualifications required.
- Other info: Enhanced DBS check required; apply early as the vacancy may close soon.
The predicted salary is between 38000 - 51000 ÂŁ per year.
Job description
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Registered Manager – St Edmunds, Norse Care
Circa ÂŁ45,319.05 per annum, depending on experience.
Attleborough
Full-Time, Permanent
About the Role
Norse Care is offering an opportunity for a Registered Manager to work collaboratively at St Edmunds, located in Attleborough, Norfolk. Registered Managers are supported by their Deputy Manager and Business Administrator and will be responsible for the day-to-day operation of the service. The successful applicant will work closely with, and lead their team, ensuring high quality care is delivered at all times.
As the Registered Manager you will lead your team successfully to deliver high quality care to residents, collaboratively sharing responsibilities and working together to ensure the delivery of outstanding care, and a thriving, supportive community for residents, families, and staff.
Key Responsibilities
- Working closely with the home\’s key stakeholders to define and implement the service improvement plan ensuring that all staff deliver a high-quality service and uphold our values, aiming to achieve an good/outstanding CQC rating.
- Ensuring each resident is provided with person-centred care according to their regularly reviewed care plan and risk assessments.
- Ensuring all employees are supported with inductions, probation meetings, supervision and appraisals to ensure a positive high-performance culture, including identifying training needs as required and supporting staff wellbeing.
- Complying with the Health and Social Care Act 2008, CQC regulations and Norse Care policies and procedures.
- Effectively managing the home budget, meeting financial targets and maintaining 95% occupancy.
- Developing opportunities for improving the standard of care by encouraging engagement from relatives, friends and key stakeholders in the local community; proactively using feedback to ensure a journey of continuous improvement.
What are we looking for from you?
Our ideal candidate will have significant experience working as a Deputy Manager or Registered Manager within a Social Care setting, with a track record of achieving \”good\” or \”outstanding\” results at CQC inspection.
We will also be looking for you to demonstrate:
- Fantastic leadership and communication skills, with an excellent ability to build strong, professional working relationships.
- Experience in ensuring high-quality, person-centred care is delivered in line with regulations and legislation.
- Level 5 Diploma and Level 4 NVQ in Health and Social Care or Registered Managers Award or equivalent experience.
Why work for Norse Care?
Norse Care are Norfolk\’s largest care providers with 33 care homes and schemes, delivering dedicated and high quality care services throughout the region. Our residents and tenants are at the heart of everything we do, and we build teams of caring professionals to ensure their needs remain our priority.
We are industry leaders in delivering high quality, person-centred care, being recognised regionally and nationally for our service through a number of \”outstanding\” CQC ratings and awards.
In return we offer
Our staff are fully supported by operational teams, management and colleagues at head office providing you with the training and development opportunities to succeed. Alongside this we offer:
- 26 days annual leave + bank holidays, occupational sickness scheme + pension scheme
- A comprehensive induction programme and ongoing support from Regional Directors and Head Office Management teams
- Fully supported personal development to achieve your career aspirations through award winning training and courses paid for by Norse Care
- Norse Care is passionate about wellbeing, with a resource hub available 24/7, free physiotherapy and counselling via external providers
- Blue light Card with access to hundreds of discounts and benefits
- + many more!
An enhanced DBS check will be required for our successful candidate, payment will be met by the employer.
We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.
We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.
Due to the high numbers of applications we receive for our vacancies, if you do not hear from us within 2 weeks of the date you apply, please assume that your application has been unsuccessful for this position.
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Registered Manager - St Edmunds employer: Norse Commercial Services Limited
Contact Detail:
Norse Commercial Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Registered Manager - St Edmunds
✨Tip Number 1
Familiarise yourself with the CQC standards and regulations, as this role heavily involves ensuring compliance. Being able to discuss how you have previously achieved 'good' or 'outstanding' results in inspections will set you apart.
✨Tip Number 2
Highlight your leadership experience by preparing examples of how you've successfully managed teams in a care setting. Be ready to discuss specific challenges you've faced and how you overcame them to maintain high-quality care.
✨Tip Number 3
Network with current or former employees of Norse Care if possible. Understanding their culture and values can help you tailor your approach and demonstrate that you're a good fit for their team.
✨Tip Number 4
Prepare to discuss your strategies for engaging with residents, families, and the local community. Show how you can enhance service delivery through collaboration and feedback, which is crucial for this role.
We think you need these skills to ace Registered Manager - St Edmunds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in social care, particularly any roles as a Deputy Manager or Registered Manager. Emphasise your achievements in achieving 'good' or 'outstanding' CQC ratings.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and ability to deliver high-quality care. Mention specific examples of how you've successfully managed teams and improved care standards in previous roles.
Highlight Relevant Qualifications: Clearly list your qualifications, such as the Level 5 Diploma and Level 4 NVQ in Health and Social Care. If you have equivalent experience, make sure to explain how it aligns with the requirements of the role.
Showcase Communication Skills: In your application, provide examples of how you've built strong professional relationships within your team and with external stakeholders. This is crucial for the role, so make it stand out.
How to prepare for a job interview at Norse Commercial Services Limited
✨Know the Company Inside Out
Before your interview, make sure to research Norse Care thoroughly. Understand their values, mission, and recent achievements, especially regarding their CQC ratings. This will help you align your answers with their goals and demonstrate your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Registered Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed teams, resolved conflicts, or improved care standards. Highlight your ability to foster a positive culture and support staff development.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios related to person-centred care, budget management, or compliance with regulations. Practising your responses will help you articulate your thought process clearly during the interview.
✨Emphasise Communication Skills
Effective communication is key in this role. Be ready to discuss how you've built strong relationships with staff, residents, and families in previous positions. Provide specific examples that showcase your ability to listen, empathise, and convey information clearly.
