At a Glance
- Tasks: Lead a team to manage key client contracts and ensure service delivery excellence.
- Company: Join Norse TFM, a dynamic company focused on client partnerships.
- Benefits: Competitive salary, full-time hours, and opportunities for professional growth.
- Other info: A hands-on role with a focus on teamwork and operational excellence.
- Why this job: Make a real impact by driving improvements and building strong client relationships.
- Qualifications: Experience in contract management and strong leadership skills.
The predicted salary is between 49427 - 53214 € per year.
40 Hours per week - Monday-Friday 08:00-16:30
From £49,427.79 to £53,214.59 DOE
Join Norse TFM and take charge of key client contracts. This is a chance to truly own performance, lead a great team, and make a tangible impact on our service delivery. We're searching for someone who takes pride in managing complex operations and building strong client partnerships. If you're a hands‑on leader who can balance financial goals with outstanding service, and you're keen to drive improvements, then this role is for you.
What You’ll Do:
- Leading your team: Providing clear direction and communication to your facilities management team, including middle and first-line managers and their direct reports.
- Building client trust: Managing client relationships effectively through clear communication, regular meetings, and proactively setting expectations.
- Meeting contract targets: Ensuring all contractual agreements and key performance indicators (KPIs) are met, including completing statutory and non-statutory Planned Preventative Maintenance (PPM) schedules on time.
- Managing workflows: Making sure our CAFM (Computer‑Aided Facilities Management) system is used correctly. You'll keep Work In Progress for both reactive and planned tasks moving smoothly, ensuring contractual response times and uploading all necessary evidence to the system.
- Controlling finances: Ensuring Profit
Contract Manager in Norfolk employer: Norse Commercial Services Limited
At Norse TFM, we pride ourselves on fostering a collaborative and supportive work environment where our employees can thrive. As a Contract Manager, you will benefit from competitive salaries, opportunities for professional development, and the chance to lead a dedicated team in delivering exceptional service to our clients. Our commitment to employee growth and a culture of excellence makes us an outstanding employer in the facilities management sector.
Contact Detail:
Norse Commercial Services Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Contract Manager in Norfolk
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the lookout for a Contract Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their values and how they manage contracts. This will help you tailor your answers and show that you're genuinely interested in making a tangible impact on their service delivery.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've successfully led teams, built client trust, and met contract targets. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them memorable.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and submit your application today!
We think you need these skills to ace Contract Manager in Norfolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Contract Manager role. Highlight your experience in managing client relationships and leading teams, as these are key aspects of the job. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed contracts and improved service delivery in the past. We love a good story!
Showcase Your Leadership Skills:As a hands-on leader, it's important to demonstrate your ability to guide and motivate a team. In your application, mention any relevant leadership experiences and how you've built trust with clients. We’re all about strong partnerships here at StudySmarter!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and how you can fit into our team.
How to prepare for a job interview at Norse Commercial Services Limited
✨Know Your Contracts Inside Out
Before the interview, make sure you thoroughly understand the types of contracts you'll be managing. Familiarise yourself with key terms and concepts related to contract management, as well as any specific regulations that may apply. This will show your potential employer that you're not just a hands-on leader but also someone who knows the ins and outs of the role.
✨Demonstrate Your Leadership Style
Be prepared to discuss your leadership approach and how you communicate with your team. Think of examples where you've successfully led a team through challenges or improved performance. This is your chance to showcase your ability to provide clear direction and build strong relationships, both with your team and clients.
✨Showcase Your Client Relationship Skills
Since building client trust is crucial for this role, come armed with examples of how you've effectively managed client relationships in the past. Highlight instances where you've set expectations, communicated clearly, and resolved issues proactively. This will demonstrate your capability to maintain strong partnerships and meet contractual targets.
✨Prepare for Financial Discussions
As a Contract Manager, you'll need to balance financial goals with service delivery. Brush up on your financial acumen and be ready to discuss how you've controlled finances in previous roles. Bring examples of how you've ensured profitability while maintaining high service standards, as this will resonate well with the interviewers.
