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- Tasks: Manage cleaning contracts and lead onsite teams to meet performance targets.
- Company: Join South West Norse, a dynamic partnership providing essential facilities management services.
- Benefits: Enjoy a competitive salary, 25 days leave, and ongoing training opportunities.
- Why this job: Be part of a supportive team that values your growth and promotes diversity.
- Qualifications: Experience in managing cleaning teams and knowledge of Health & Safety legislation required.
- Other info: Enhanced DBS check needed; employer covers the cost.
The predicted salary is between 37003 - 44403 £ per year.
Contracts Manager – South West Norse
Based in Exeter, Devon – EX2 7FW
£37,003.20 per annum
40 hours per week
Monday to Friday
South West Norse represents the highly successful joint venture partnership between Norse Group and Devon County Council, providing a range of facilities management and contract services across the South West. We have a fantastic career opportunity for a Contracts Manager join our well-equipped cleaning team based in Exeter.
For this role, you will be responsible for the management of allocated contracts to ensure that they meet quality performance and operational targets set by the Area Manager. Alongside using your leadership capabilities, you will also establish and maintain first class individual working relationships with our client base and colleagues.
Responsibilities
- Management of onsite teams to deliver services and perform tasks as set out in the SLA, to include cleaning, Compliance, and waste control.
- Provide hands on cleaning or caretaking cover when required to meet business needs, including occasions where suitable daily cover arrangements cannot be secured.
- To support the recruitment and appointment of caretaking and cleaning staff in consultation with Area Manager and clients.
- Ensure cleaning teams are adequately trained and competent in order to achieve the required standards of performance, flexibility, and safety.
- Ensure all relevant legislation, codes of practice, and Norse Group Policies are conformed to.
Our Successful Candidate
We are looking for a talented individual that possesses extensive experience and knowledge of FM Soft Services as well as an ambition to develop within a national organisation.
- Experience managing a large cleaning team.
- Experience in managing and liaising with subcontractors.
- Fully conversant with Health & Safety legislation.
- Able to influence others in a range of situations and work under pressure.
- Excellent communication skills.
- Full UK Driving Licence.
Our Offer
- A competitive salary37,003.20 per annum.
- 25 days annual leave plus bank holidays (pro rata).
- Sickness Scheme: 4 weeks full pay plus 4 weeks half pay (first 2 days unpaid) (pro rata).
- Royal London Pension Scheme.
- Ongoing opportunities for further development and training.
All salaries for part-time positions are worked out pro-rata of the full-time equivalent salary shown in the advert, calculated on your contracted hours per week.
Please read the job description and person specification to ensure you meet the criteria for the role before applying.
An enhanced DBS check will be required for our successful candidate, payment will be met by the employer.
Equality and Diversity
We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.
Vacancy Closure
We reserve the right to close this vacancy once we have received sufficient applications. If you have not been contacted within two weeks of the date you applied, please assume that your application has not been successful and will not be progressed to the next stage.
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Contracts Manager - South West Norse employer: Norse Commercial Services Limited
Contact Detail:
Norse Commercial Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts Manager - South West Norse
✨Tip Number 1
Familiarise yourself with the specific cleaning and facilities management standards that South West Norse adheres to. Understanding their operational targets and quality performance metrics will help you demonstrate your alignment with their goals during any discussions.
✨Tip Number 2
Network with current or former employees of South West Norse, especially those in management roles. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews.
✨Tip Number 3
Brush up on your knowledge of Health & Safety legislation relevant to facilities management. Being able to discuss how you have implemented safety protocols in previous roles will showcase your expertise and commitment to compliance.
✨Tip Number 4
Prepare examples of how you've successfully managed large teams and liaised with subcontractors in the past. Highlighting your leadership skills and ability to influence others will be crucial in demonstrating your fit for the Contracts Manager role.
We think you need these skills to ace Contracts Manager - South West Norse
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Contracts Manager position. Tailor your application to highlight your relevant experience in facilities management and team leadership.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience managing cleaning teams and liaising with subcontractors. Provide specific examples that demonstrate your ability to meet operational targets and maintain quality standards.
Showcase Communication Skills: Since excellent communication skills are essential for this role, ensure your application reflects your ability to influence others and work under pressure. Use clear and concise language to convey your points effectively.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Norse Commercial Services Limited
✨Know Your Contracts
Familiarise yourself with the specifics of contract management, especially in facilities management. Be prepared to discuss your previous experiences managing contracts and how you ensured compliance with SLAs.
✨Demonstrate Leadership Skills
Since this role involves managing teams, be ready to share examples of how you've successfully led a cleaning team in the past. Highlight your ability to motivate and train staff to meet performance standards.
✨Understand Health & Safety Regulations
Brush up on relevant health and safety legislation as it pertains to facilities management. Be prepared to discuss how you have implemented these regulations in your previous roles to ensure a safe working environment.
✨Showcase Communication Skills
Excellent communication is key for this position. Prepare to demonstrate how you've effectively liaised with clients and subcontractors in the past, and how you handle challenging conversations or situations.
