At a Glance
- Tasks: Assist in sales, customer service, and store management while promoting outdoor products.
- Company: Join Norrøna, a family-owned brand dedicated to creating top-notch outdoor gear.
- Benefits: Work in a vibrant environment with opportunities for personal growth and adventure.
- Other info: Must be available on weekends and during busy periods.
- Why this job: Be part of a passionate team that values outdoor experiences and customer satisfaction.
- Qualifications: High school diploma and 2 years of retail or sports experience required.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for an Assistant Store Manager with a genuine passion for sports and outdoor activities - join our team at Norrøna´s Flagship Store London. Norrøna was founded in 1929 and has been owned and run by the same family ever since. Our mission is to create the world's greatest outdoor products and offer unique adventures through a responsible business. The group employs approx. 500 people from 20 different nationalities.
The position is a permanent full‑time position equivalent to 100% (40 hours per week). As a salesperson in Norrøna's stores, it is important for us that you understand the customer's needs and provide the customer with a unique customer experience. Furthermore, it is important that you are independent, capable of identifying tasks during busy and quiet periods, and possess a large work capacity.
Qualifications
- Completed high school
- Minimum of 2 years’ working experience preferably within retail/sports
- Proficiency in both native and English language skills
We believe you’ll succeed in this job if you
- Have a passionate commitment to sales and excellent customer experiences
- Are outgoing and enjoy interacting with people
- Have a competitive instinct and are motivated to assist customers with their needs
- Have a high work capacity and can identify tasks during quieter periods
- Are structured, and reliable
- Take ownership of the store and contribute to maintaining a high standard
Key responsibilities
- Sales and customer service
- Develop and maintain in-depth knowledge of Norrøna's outdoor products
- Contribute to visual merchandising and ensure proper product placement
- Assist in receiving and pricing merchandise
- Contribute to maintaining a high standard in the store
- Participate in the planning and execution of in-store activities and events
- Support the store manager and contribute to a positive work culture
- Be a positive and enthusiastic ambassador for Norrøna
We offer you a unique opportunity to work in a young, innovative, and professional environment, and with the world's best outdoor products. Please note that availability on weekends, during holiday periods, and during periods of high activity is a requirement for this position.
Assistant Store Manager - Norrøna Flagship Store London employer: Norrøna Sport AS
Norrøna offers an exceptional work environment at our Flagship Store in London, where a passion for outdoor activities and sports is at the heart of our culture. As part of a family-owned company with a rich history since 1929, employees benefit from a supportive atmosphere that encourages personal growth and development, alongside opportunities to engage with a diverse team of outdoor enthusiasts. Join us to be part of a mission-driven organisation that values unique customer experiences and fosters a strong sense of community.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager - Norrøna Flagship Store London
✨Tip Number 1
Get to know Norrøna inside out! Familiarise yourself with their products and values. When you walk into that interview, show your passion for outdoor activities and how it aligns with their mission.
✨Tip Number 2
Practice your people skills! Since this role is all about customer experience, think of examples where you've gone above and beyond for customers in the past. We want to see that competitive spirit shine through!
✨Tip Number 3
Be proactive during the interview! If you notice something about the store or the products that could be improved, don’t hesitate to share your ideas. This shows initiative and that you’re ready to take ownership.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Norrøna family. Let’s get you that dream job!
We think you need these skills to ace Assistant Store Manager - Norrøna Flagship Store London
Some tips for your application 🫡
Show Your Passion:Let your love for sports and the outdoors shine through in your application. We want to see how your interests align with Norrøna's mission to create the world's greatest outdoor products.
Tailor Your CV:Make sure your CV highlights relevant experience, especially in retail or sports. We’re looking for someone who understands customer needs, so showcase any past roles where you’ve excelled in customer service.
Craft a Personal Cover Letter:Use your cover letter to tell us why you’re the perfect fit for the Assistant Store Manager role. Be genuine and express your enthusiasm for joining our team at the Norrøna Flagship Store.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Norrøna Sport AS
✨Know Your Norrøna
Before the interview, dive deep into Norrøna's history and product range. Familiarise yourself with their outdoor products and values. This will not only show your genuine interest but also help you connect your passion for sports and outdoor activities with what they stand for.
✨Showcase Your Sales Skills
Prepare specific examples from your past retail experience where you excelled in sales or provided exceptional customer service. Think about how you identified customer needs and created memorable experiences. This will demonstrate your commitment to sales and customer satisfaction.
✨Be Ready for Role-Play
Expect some role-playing scenarios during the interview. Practice how you would approach a customer looking for outdoor gear. This is your chance to shine by showcasing your outgoing personality and ability to engage with customers effectively.
✨Highlight Your Team Spirit
Norrøna values a positive work culture, so be prepared to discuss how you contribute to team dynamics. Share examples of how you've supported colleagues in the past and how you can bring that same energy to their flagship store.
