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- Tasks: Lead operations, enhance productivity, and improve customer experience in a growing market.
- Company: Join a premium brand revolutionizing underfloor heating systems in the UK.
- Benefits: Enjoy a culture-first environment with opportunities for personal growth and strategic impact.
- Why this job: Be part of a dynamic team driving sustainability and innovation in the heating industry.
- Qualifications: Strong leadership skills and experience in operations, supply chain, and team management required.
- Other info: This role is pivotal for achieving ambitious growth targets and market share goals.
The predicted salary is between 43200 - 72000 £ per year.
Our client is a premium and innovative market leading brand specialising in the design and supply of water-based underfloor heating systems in the UK. The underfloor heating market has been changing and growing constantly over the last 20 years. From being perceived as a prestigious home feature to being an essential component of the future 2050 net zero government goal, givens its low-flow temperature requirement and perfect partnership with heat-pumps. The UFH market in the UK is expected to double over the next 5 years. THE ROLE: This role involves overseeing all operational activities from controlling GP, implementing processes, increasing productivity, and improving the customer experience. The Head of Operations role is responsible for Operations, Supply Chain, Purchasing, Warehouse, Logistics, Invoicing and Credit Control. This is a strategic and proactive role, and instrumental in running a lean business model. With a culture-first approach, people skills need to be strong, aswell as having an eye to spot potential in persons that have more to offer. Having doubled in revenue over the past three years and with ambitious future growth plans, this requires a resilient candidate to head up operations to enable the 5yr vision of achieving 10% market share (c.£34m). RESPONSIBILITIES: – People manage credit control, purchasing and warehouse team – Take overall responsibility for stock, purchasing and supply chain – Meet annual GP budget & seek improv…
Head of Operations - B2B Market Leader employer: Norrie Johnston Recruitment
Contact Detail:
Norrie Johnston Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations - B2B Market Leader
✨Tip Number 1
Familiarize yourself with the latest trends in the underfloor heating market, especially regarding sustainability and energy efficiency. This knowledge will not only help you understand the industry better but also demonstrate your commitment to the company's goals.
✨Tip Number 2
Highlight your experience in managing operations and supply chains, particularly in fast-growing environments. Be prepared to discuss specific strategies you've implemented that led to increased productivity or improved customer experiences.
✨Tip Number 3
Showcase your people management skills by providing examples of how you've developed teams and identified potential in individuals. This is crucial for a culture-first approach, which is a key aspect of the role.
✨Tip Number 4
Prepare to discuss your vision for operational excellence and how you would align it with the company's ambitious growth plans. Being able to articulate a clear strategy will set you apart as a proactive candidate.
We think you need these skills to ace Head of Operations - B2B Market Leader
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the key responsibilities and requirements of the Head of Operations position. Tailor your application to highlight relevant experiences that align with these aspects.
Highlight Leadership Skills: Since this role requires strong people management skills, emphasize your leadership experience in your CV and cover letter. Provide specific examples of how you've successfully managed teams and improved operational efficiency.
Showcase Strategic Thinking: Demonstrate your ability to think strategically by including examples of how you've implemented processes or initiatives that led to increased productivity or enhanced customer experience in previous roles.
Tailor Your Application: Customize your CV and cover letter for this specific role. Use keywords from the job description, such as 'supply chain', 'logistics', and 'lean business model', to ensure your application resonates with the hiring team.
How to prepare for a job interview at Norrie Johnston Recruitment
✨Showcase Your Strategic Vision
As the Head of Operations, it's crucial to demonstrate your ability to think strategically. Prepare examples of how you've successfully implemented processes that improved productivity and customer experience in previous roles.
✨Highlight People Management Skills
Given the emphasis on a culture-first approach, be ready to discuss your experience in managing teams. Share specific instances where you identified potential in team members and helped them grow within the organization.
✨Understand the Market Dynamics
Familiarize yourself with the underfloor heating market trends, especially in relation to the UK’s net zero goals. Being able to discuss how these trends impact operations will show your depth of understanding and readiness for the role.
✨Prepare for Financial Discussions
Since the role involves controlling GP and meeting budget targets, be prepared to discuss your financial acumen. Bring examples of how you've managed budgets and driven profitability in past positions.
