Normec i2 FAST is seeking a Customer Services Leader in Hemel Hempstead. You will head the day-to-day customer services function, ensuring high service levels, timely issue resolution, and strong customer relationships.
You will coordinate across departments to meet turnaround times and support onboarding and retention efforts. You will oversee feedback programs, escalation handling, and continuous service improvements while helping to nurture a high-performing team and alignment with company
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Customer Service Lead: Lab Operations & Quality in Hemel Hempstead employer: Normec Group
As an HR Manager in our dynamic hybrid role, you will join a forward-thinking company that prioritises employee development and fosters a collaborative work culture. With a strong focus on sustainability and innovation, we offer competitive benefits, flexible working arrangements, and opportunities for professional growth within the vibrant Watford, Hemel Hempstead, and Northampton area. Our commitment to continuous improvement and employee engagement makes us an exceptional employer for those seeking meaningful and rewarding careers.
