At a Glance
- Tasks: Lead a passionate team, deliver exceptional customer service, and drive store performance.
- Company: Join our family-run supermarket and forecourt with a close-knit team culture.
- Benefits: Competitive pay, employee discounts, pension scheme, and bonus opportunities.
- Other info: Flexible hours, dynamic environment, and opportunities for both full-time and part-time roles.
- Why this job: Be part of an exciting journey in a newly renovated store with growth potential.
- Qualifications: 12 months' retail and supervisory experience, passion for customer service.
The predicted salary is between 29800 - 30800 € per year.
We're Hiring! Join Our Team as a Team Leader at Our Family-Run Forecourt and Supermarket! Are you a passionate and motivated individual with a knack for leading teams and delivering exceptional customer experiences? If so, we want YOU to join our close-knit team at our local, family-run supermarket and forecourt!
Exciting Times: Our Store has Expanded! We're thrilled to share that our new store has just undergone a complete renovation and expansion to enhance both our customer experience and team environment. This expansion has presented new opportunities, new roles, and an even more exciting atmosphere to work in. Don't miss out on being a part of this exciting journey! We have opportunities for both Full Time and Part Time roles.
As a Team Leader, you'll play a crucial role in leading a dedicated team, driving store performance, and providing top-tier service to every customer that visits our store.
What you'll do:
- Work with the management team to deliver exceptional customer service, while ensuring best practices, policies, and procedures are followed by the team as a whole.
- Foster a collaborative team environment, supporting your team by managing resources, time, and actively working alongside them on the shop floor.
- Utilise your knowledge of merchandising to drive retail success.
- Motivate and lead your team to exceed targets and achieve goals.
- Train and mentor new team members.
- Oversee cash management and ensure accuracy.
- Contribute fresh ideas to drive store priorities and performance.
- Step into the Post Office role when required.
What we're looking for:
- 12 months' experience in a retail environment.
- 12 months' experience in a supervisory/leadership role.
- Passion for customer service and team success.
- Experience of managing cash and resources effectively.
- Must be 18+ and able to pass a Basic Disclosure check (due to legislation).
- Understanding of commerciality in a retail environment.
- Spar/Post Office Experience is highly desirable.
Additional Info:
- Pay: £14.35 - £14.85 based on experience.
- Expected hours: 16 - 42.5 per week.
- Benefits: Company pension, employee discounts, bonus schemes.
- Schedule: 8-9 hour shifts, Monday to Friday, with weekend availability essential.
- Store hours: 06.00 to 23.00, Monday to Sunday.
Ready to take on a dynamic leadership role and be a part of a tight-knit team that values your contribution? Apply now and make a difference with us!
Team Leader TLNT1_NI employer: Norman Watt & Son Limited
Join our family-run supermarket and forecourt, where we pride ourselves on a supportive work culture that values teamwork and exceptional customer service. With our recent expansion, we offer exciting growth opportunities for our employees, alongside competitive benefits such as a company pension, employee discounts, and bonus schemes. Be part of a close-knit team that fosters collaboration and encourages your professional development in a vibrant and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader TLNT1_NI
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on our family-run supermarket and forecourt. Understanding our values and what makes us tick will help you connect with the team and show that you're genuinely interested in being part of our exciting journey.
✨Tip Number 2
Show off your leadership skills! During the interview, share specific examples of how you've motivated and led teams in the past. We want to hear about your experiences in driving performance and delivering exceptional customer service – it’s all about showcasing your passion for team success!
✨Tip Number 3
Be ready to discuss fresh ideas! We love innovative thinking, so come prepared with suggestions on how you could contribute to our store's priorities and performance. This shows us that you're not just looking for a job, but that you're eager to make a real impact with us.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about our culture and the exciting opportunities we have available. Don’t miss out on joining our close-knit team!
We think you need these skills to ace Team Leader TLNT1_NI
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service and team leadership shine through. We want to see that you're genuinely excited about the role and how you can contribute to our family-run supermarket!
Tailor Your Experience:Make sure to highlight your relevant experience in retail and leadership. We’re looking for someone who can motivate a team and drive performance, so share specific examples of how you've done this in the past.
Be Authentic:Don’t be afraid to show your personality! We value a close-knit team environment, so being yourself in your application will help us see if you’re a good fit for our culture.
Apply Through Our Website:For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to review your application and get back to you quickly!
How to prepare for a job interview at Norman Watt & Son Limited
✨Know the Company Inside Out
Before your interview, take some time to research the family-run supermarket and forecourt. Understand their values, mission, and recent changes like the store expansion. This will help you connect your answers to their goals and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or driven performance. Be ready to discuss how you can foster a collaborative environment in their store.
✨Emphasise Customer Service Passion
Since exceptional customer service is key for this role, think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to highlight your commitment to delivering top-tier service and how you can inspire your team to do the same.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, store goals, and how they measure success. This not only shows your interest but also helps you gauge if this is the right fit for you. Plus, it gives you a chance to shine as someone who’s proactive and engaged.
