At a Glance
- Tasks: Lead a passionate team and deliver exceptional customer experiences in a vibrant supermarket.
- Company: Join our family-run supermarket with a close-knit, supportive culture.
- Benefits: Competitive pay, employee discounts, pension scheme, and bonus opportunities.
- Other info: Flexible hours with both full-time and part-time roles available.
- Why this job: Be part of an exciting journey in a newly renovated store with growth potential.
- Qualifications: 12 months' retail and leadership experience, passion for customer service.
The predicted salary is between 30000 - 42000 £ per year.
Join our team at our family-run forecourt and supermarket! Are you a passionate and motivated individual with a knack for leading teams and delivering exceptional customer experiences? If so, we want YOU to join our close-knit team!
Our store has expanded! We’re thrilled to share that our new store has just undergone a complete renovation and expansion to enhance both our customer experience and team environment. This expansion has presented new opportunities, new roles, and an even more exciting atmosphere to work in. We have opportunities for both full-time and part-time roles.
As a Team Leader, you’ll play a crucial role in leading a dedicated team, driving store performance, and providing top-tier service to every customer that visits our store.
What you’ll do:
- Work with the management team to deliver exceptional customer service, while ensuring best practices, policies, and procedures are followed by the team as a whole.
- Foster a collaborative team environment, supporting your team by managing resources, time, and actively working alongside them on the shop floor.
- Utilise your knowledge of merchandising to drive retail success.
- Motivate and lead your team to exceed targets and achieve goals.
- Train and mentor new team members.
- Oversee cash management and ensure accuracy.
- Contribute fresh ideas to drive store priorities and performance.
- Step into the Post Office role when required.
What we’re looking for:
- 12 months’ experience in a retail environment.
- 12 months’ experience in a supervisory/leadership role.
- Passion for customer service and team success.
- Experience of managing cash and resources effectively.
- Must be 18+ and able to pass a Basic Disclosure check (due to legislation).
- Understanding of commerciality in a retail environment.
- Spar/Post Office experience is highly desirable.
Additional Info:
- Pay: £14.35 - £14.85 based on experience.
- Expected hours: 16 - 42.5 per week.
- Benefits: Company pension, employee discounts, bonus schemes.
- Schedule: 8-9 hour shifts, Monday to Friday, with weekend availability essential.
- Store hours: 06.00 to 23.00, Monday to Sunday.
Ready to take on a dynamic leadership role and be a part of a tight-knit team that values your contribution? Apply now and make a difference with us!
Team Leader employer: Norman Watt & Son Limited
Join our family-run supermarket and forecourt, where we pride ourselves on a supportive work culture that values teamwork and exceptional customer service. With our recent expansion, we offer exciting opportunities for growth and development, alongside competitive benefits such as a company pension, employee discounts, and bonus schemes. Be part of a close-knit team that fosters collaboration and encourages fresh ideas, making every day at work rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching our family-run supermarket. Understanding our values and what makes us tick will help you connect with the team during your chat.
✨Tip Number 2
Show off your leadership skills! Be ready to share specific examples of how you've motivated teams in the past. We love hearing about your experiences and how you can bring that energy to our store.
✨Tip Number 3
Ask questions! When you get the chance, don’t hesitate to ask about our expansion and future plans. It shows you're genuinely interested in being part of our journey and helps you understand how you can contribute.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining our close-knit team right from the start.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for customer service and team leadership shine through in your application. We want to see how your passion aligns with our family-run values and the exciting journey we're on!
Tailor Your CV:Make sure to customise your CV to highlight your relevant experience in retail and leadership. We love seeing how your past roles have prepared you for this Team Leader position, so don’t hold back!
Be Specific in Your Cover Letter:In your cover letter, give us specific examples of how you've motivated teams and driven performance in previous roles. We’re looking for concrete evidence of your skills and how they can benefit our store.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Norman Watt & Son Limited
✨Know the Company Inside Out
Before your interview, take some time to research the family-run supermarket and forecourt. Understand their values, mission, and recent changes like the store expansion. This will show your genuine interest and help you connect your experience with their goals.
✨Showcase Your Leadership Skills
Prepare specific examples from your past experiences where you've successfully led a team or improved customer service. Highlight how you motivated your team to exceed targets and how you handled challenges. This will demonstrate your capability as a Team Leader.
✨Emphasise Customer Service Passion
Since the role focuses on delivering exceptional customer experiences, be ready to discuss your approach to customer service. Share stories that illustrate your commitment to putting customers first and how you’ve trained others to do the same.
✨Bring Fresh Ideas to the Table
Think about innovative ideas you could contribute to enhance store performance and customer satisfaction. Whether it’s merchandising strategies or team-building activities, showing that you’re proactive and creative can set you apart from other candidates.
